2 outdoor pools, pool umbrellas
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Reviews of Hotel Club Du Lac Tanganyika

5 out of 5
Hotel Club Du Lac Tanganyika
Chaussee D'Uvira, Bujumbura

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 65 reviews" "
Rating 8 - Good. 30 out of 65 reviews" "
Rating 6 - Okay. 11 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

McDuff

Stayed 2 nights in Oct 2023
Response from R on Dec 5, 2023
Thank you very much,we will keep on moving forward

10/10 Excellent

Selamawit T.

Liked: Property conditions & facilities, room comfort
Beautiful place in Bujumbura, Burundi
Stayed there one night, it is a beautiful place with a beach front of Lake Taganyka. Service was good and liked my stay there.
Stayed 1 night in Aug 2023

4/10 Poor

Ruslan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very aged and poor quality hotel
Nothing worked here at this seriously delapidared hotel - shower leaked and flooded the entire bathroom, phone didn’t work, room was full of mosquitoes, walls looked dirty
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Yubilate

Liked: Cleanliness, amenities, property conditions & facilities
Staff didn't follow instruction on breakfast. The rest was awesome. Waves sounds at night amazing.
Stayed 1 night in May 2023
Response from r on May 18, 2023
Thank you very much for your review,we will improve service for breakfast

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

George

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a bad value for money but hardly a good hotel.
Stayed 2 nights in Oct 2022

8/10 Good

Andrew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location on the lake. Had problems with hot water and Wi-Fi
Stayed 3 nights in Aug 2022

10/10 Excellent

Danette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Clearly work hard to make sure guests are happy. Maintenance is important - staff always working to improve things. Breakfast is great, as well as everything we ordered from the menu.
Stayed 3 nights in Aug 2022

8/10 Good

Pungu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are good and easy to park. The food and the accommodation were perfect. I did like the location and the breakfast.
Stayed 6 nights in Aug 2022
Response from r on Aug 25, 2022
Thank you very muche for your review,it gives us more strength to work even better

8/10 Good

Rashid

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel is ok.
Stayed 11 nights in Aug 2022
Response from R on Aug 25, 2022
The hotel staff really appreciate your review

6/10 Okay

INTERNATIONAL

Stayed 1 night in Aug 2022
Response from r on Aug 18, 2022
thank you very much !

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from R on Jun 22, 2022
Dear client, thank you very much for your positive and encouraging review,this will make hotel staff work very hard for the good satisfaction of the guests.

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Staff are all wonderful. From the team at the reception to the cleaner who cleaned my room, the guides who kept showing me the right path to the driver. Room was perfect. Its the breakfast that was just good and maybe not so excellent.
Stayed 2 nights in Feb 2022

8/10 Good

Zdenek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend to stay
It was a good room. Breakfast was also nice but it would be better if you have salad buffet.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019
Response from r on Sep 3, 2019
Dear Sir or Madam, thank you for your review,we will keep on improve our service for your good satisfaction.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019
Response from Rod on Aug 24, 2019
Dear Sir, thank you very much

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and offered great services. Check in was quick
Stayed 2 nights in Apr 2019

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in Bujumbura
Not the newest but by far the best location in Bujumbura. Breakfast on the beach and swims in the lake are a real luxury.
Stayed 5 nights in Apr 2019

6/10 Okay

Mikhail

Liked: Cleanliness, staff & service, room comfort
Club Du Lac
The place has good location by the lake but it’s far from town and you need car. It’s old hotel and needs more renovations. The food at the restaurant is way too expensive. Just small fish with vegetables is $14 Yiu can go to town and get way cheaper food then at the hotel. Money wise it’s too expensive for the quality. The Goodlife Residence which at the top of the mountain is half price cheaper.
Stayed 3 nights in Jan 2019

6/10 Okay

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for plaisure and for business
Everything was great a beautiful hotel but on the last breakfast no food was available at 09:00 after a group eat and they was not organized to refeel
Stayed 4 nights in Dec 2018

6/10 Okay

Mohammed Asaad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from irene on May 3, 2018
thank you mohammed for your review!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel on Lake Tanganyika
The hotel is situated on Lake Tanganyika, the room I stayed in overlooked the lake and the beach. The grounds are beautiful with lots of trees, shrubs, plants and flowers. The pool was quite nice and well maintained. The rooms were comfortable and spacious, although rather dated. From my opinion and based on various places I have stayed, the hotel is over priced, although may be one of the best hotel options you may currently find in Bujumbura. The hotel restaurant had a comprehensive menu selection and most items were available. Staff were very friendly and accommodating - I was able to check in early and check out later than the posted check in and check out times.
Stayed 1 night in Jan 2018
Response from reception manager on Jan 31, 2018
Thank you to take time and review our property. We have just started a renewing program for all the hotels room. We do hope you'll be back soon for a new and fresh experience!

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good view good time at affordable price
the hotel is nice , food and beverage are above average, some flies on the area most probably because of the lake.service in general are in good status, reception is helpful wifi was ok most of the time
Stayed 2 nights in Nov 2017
Response from Front office manager on Dec 31, 2017
Thank you for your review on our hotel. Hope to see you soon!

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Front office manager on Nov 14, 2017
Thank you for your rating!

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy hotel
Probably still the best hotel in Bujumbura
Stayed 2 nights in Sep 2017
Response from Front office manager on Nov 14, 2017
Thank you for taking time to review our hotel!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to the beach, nice new gym
Excellent for relaxing and getting away from noise of the city. I liked the amenities of the gym and sauna. Food is available at all hours. Staff was very pleasant and polite. Very nice espressos!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!!
What a breath of fresh air the hotel was. I loved every single second there and I wish I could have been able to stay an extra day or so Communication with the note before my arrival was unbelievable- for every single email sent I receive a reply in less than 5 min ( including at midnight) During my stay, can't say that was anything which I can say a wrong thing. Everything what I requested was provided in no time, the rooms simple but cozy, comfortable and very clean, food great... Have no words to say how well I felt. Also so peaceful - just the sound of the birds and waves, far away from cars and sirens and other normal big city noises If I will ever travel to Bujumbura, I know that there is no way to chose different hotel. I would stay again and again here and I will definitely recommend it to other people

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Spillebeen, Belgium

Swimming pool the best of all. the rest a little outdated and too expensive for the price. Service slow.

8/10 Good

G.D, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good one and will go back again! I strongly recomend to others. Not a 5 star, but its worth staying!

6/10 Okay

Mary

Disliked: Room comfort
great facilities but below standard rooms
I think the only reason anybody rates this hotel 4 star is because of the facilities -- olympic size pool, massage, etc., that other hotels don't have. It's close to the lake but so are a lot of other hotels nearby who have much nicer rooms. I would rate the facilities of the hotel as 3 star and the rooms as 2 star. Because of the pool, it's a great hotel for families but next time I'll stay at one of the other hotels/resorts.

8/10 Good

Mike, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in a good location
Burundi is not a country where one would expect to find a decent hotel. This hotel is expensive for what you get, but it is better to stay here than many other places that are also expensive and dumps. The hotel is well located on the shores of Lake Tanganyka. This is a real plus. The restaurant is good. The pool is a god send on a hot humid day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club du Lac - great location
The best thing about Club du Lac is the location on the lake, with a great beach and close to the Rusizi reserve. Also, the room was clean and staff very friendly and helpful.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good leasure time
The hotel grounds are beautifully framed by the Tanganyika Lake and well-trimmed gardens. The pool area is also very nice. Overall, hotel staff delivers a good service However, the hotel rooms need serious maintenance. There are mold stains everywhere and the bathroom facilities are definitely outdated and dysfunctional. The TV is small and only 3 channels are available. The rooms definitely do not reflect the price of this hitel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was perfect. Staff is excellent. The only problem was that they had not received the reservation (made weeks earlier) from hotels.com and I had to call customer service to call the hotel to confirm that I had already paid for the room. But if you are in Bujumbura for business there is no better place to stay. Room was impecable (I had a junior suite), pool and amenities perfect, restauarnt top notch. I definitely recommend this hotel.

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A very nice and secure place at the lake clos to Bujanbura. Will defently stay there again :).
Stayed 2 nights in Nov 2023
Response from R on Dec 5, 2023
It will be a great pleasure to host you again

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Its not a 5 star hotel,but it was safe and ok
Stayed 8 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and enjoyable
We felt safe and enjoyed our stay
Stayed 2 nights in Jan 2022
Response from R on Feb 15, 2022
It is a great pleasure to have such a review, it encourages the staff to work very hard for the satisfaction of our clients.

8/10 Good

Djamal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bon cadre et hotel
Stayed 2 nights in Dec 2021
Response from R on Dec 23, 2021
Nous aprécions énormément votre commentaire,cela augmente notre énergie de toujours bien faire.

10/10 Excellent

REES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus que satisfait!
Stayed 3 nights in Sep 2021
Response from R on Oct 6, 2021
Cher Monsieur, merci pour le compliment,cela nous pousse à travailler beaucoup plus pour la bonne satisfaction de nos clients. Réception de l’hôtel

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
De ligging is uniek en heel mooie, de badkamers zijn zeker geen vier sterren waard!
Stayed 8 nights in Feb 2020
Response from r on Feb 20, 2020
Thank you very much for your review! For the bathrooms,we have started renewing them in all rooms

10/10 Excellent

philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from R on Feb 20, 2020
Thank you very much dear Philippe

10/10 Excellent

Jacob V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pool
The buildings look like a boarding school from the 1960'ies, but the pool area is very nice and the rooms were fine. The location on the lake shore is great, but it is a bit far fom town. The food was fine and the menu selection quite wide.
Stayed 2 nights in Jul 2019
Response from Rodrigue on Aug 5, 2019
Dear JAcob, thank you very much.

8/10 Good

Not Provided

Liked: Staff & service, room comfort
Visiting friends in Bujumbura
Nice hotel close to the Tanganyika lake. Big swimmingpool. Nice garden. I like the stay.
Stayed 1 night in Jan 2019

8/10 Good

Not Provided

Liked: Staff & service, room comfort
Bujumbura again...
The hotel is ok close to the sea. Great pool and the gym is ok.
Stayed 1 night in Jan 2019

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort
New year in Bujumbura
Ok hotel close to the beach.
Stayed 1 night in Dec 2018

8/10 Good

Not Provided

Liked: Room comfort
Happy New Year in Bujumbura
Good situated hotel, close to the beatch. Nice view over Tanganyika lake. The hotel has Need of a make-over and the restaurant are not very good. The hotel has great possibilites but are a little bit down for the monent..
Stayed 1 night in Dec 2018

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017
Response from reception manager on Jan 31, 2018
Thank you for rating !