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Came to register at 9:30 am and was pleased that the room was ready at 12:00 noon. Registration was fast and seamless. Fast wifi and clean room. Value for money and would definitely return.
Exceptional and high standard hotel located in the heart of the city. Amazing staff and spotless rooms. Has very nice restaurants and located besides the Pavilion shopping mall and bustling cafes. Definitely visit the Mandarin Grill Bar with it's cigar and champagne room too.
Overall enjoyed a wonderful stay, restaurants and shopping a step away, very convenient. Very comfortable bed, not a sound heard although hotel renovation is on-going, complimentary car-park during stay. Everything was fine except one thing, wi-fi doesn't work.
The check in process were fast done by the frontline manager Santa. The bell boy carry our bag quick and fast.The technician repair our aircond even when it is in the middle of the night. Then security guard quickly get our uber car to come. Everyone being so efficient fast and do not expect anything ...
We got a room with no view. Everything was great, only the wifi connection. The connection in the room was slow, and it kept getting disconnected.
Need some maintenance on the condition of the room. Bit old furniture and the condition of the toilets are worn out. Location wise, very central and access to the Times Square mall etc.
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