Ratings based on 27 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Harare

Posted Mar 3, 2017
Great city hotel, good for business trip and holiday
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2017
Was a good experience,only to highlight the room service that took a bit long to serve our room but the rest was good
3 out of 5
by Francis

Posted Feb 19, 2017 on Hotels
There is need to attend to the wadrope on necessary repairs
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Posted Feb 6, 2017
I booked the hotel for my mother in law and sister in law They said it was an amazing experience
4 out of 5
by A verified traveler

Convenient and quiet hotel

Posted Oct 17, 2016 on Hotels
The hotel staff is great and very helpful. These includes the different services: conference center, coffee shop, reception, room service, gym, etc. The hotel has beautiful gardens, it's very quiet -a bit secluded- and has a nice pool. The room is nice with a balcony -in my case overlooking the garden, however it would benefit of a better A/C. The one in my room was too noisy and did not work well. The gym staff is also helpful and equipment is clean and organized, however the gym equipment itself is too old and there are only a few old aerobic machines. This surprised me, as this is a Holiday Inn.
5 out of 5
by Mary from Maseru

The Whao Customer Care

Posted Sep 1, 2016 on Hotels
It was fantastic. The customer service is number one
5 out of 5
by VINCENT MBANGO from Tshwane, South Africa

Zim experience

Posted Aug 28, 2016 on Hotels
There is no lounge, or a waiting area.
4 out of 5
by A verified traveler

Holiday Inn Bulawayo

Posted Aug 27, 2016 on Hotels
Stayed for 3 nights. ..restaurant was disorganized. Catherine the Duty Manager took note of my complaint regarding this disorganization. For all 3 mornings I had to look for someone to serve me tea and orange juice. It took forever to get someone to attend to me yet there were so many servers mulling around. Clearly it was a case of disorganization. I suggested the servers get allocated specific areas they will serve to avoid other areas going without help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Clean large rooms not far from a shopping centre.

Posted Jul 22, 2016
Pros: Excellent party hosting facilities.
Location: Quiet and safevlocation near a shopping centre.
Friendly and supportive staff who made our stay very special. Very good breakfast.
4 out of 5
by NQOBANI

This traveler left a rating score only Posted Jul 11, 2016 on Hotels