Ratings based on 130 Verified Reviews

3.6 out of 5
71% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, quiet hotel, good location

Posted Apr 20, 2017
Pros: Staff was friendly and efficient, room was clean and comfortable. Did not have breakfast there because we went to the Black Bear Diner, a favorite.
Cons: Everything was good.
Location: Laughlin, Black Bear Diner, El Palacio Mexican restaurant.
Had a good, smooth experience from check in through departure. We were in town for our grandson's soccer tournament at Rotary Park, about 15 minutes away from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Fernando Valley

Nice hotel close to Laughlin, NV

Posted Apr 4, 2017
Pros: Hotel was close to the river and Laughlin for a cheaper price.
Cons: Housekeeping did not go clean our room but we called room service and got fresh towels.
Location: Laughlin and Colorado river
Quiet hotel. Friendly staff and helpful. Close to attractions. Nearby shopping and restaurants.
Comment from Hotel Management
Apr 10, 2017 by Sincerely, General Manager, Hotel Management
Dear Jen E, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bullhead city

Good breakfast. ... good linens

Posted Apr 2, 2017
Overall a good place to stay at a reasonable rate. Good breakfast and good linens. Would stay again.
Comment from Hotel Management
Apr 10, 2017 by Sincerely, General Manager, Hotel Management
Dear MJ, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We hope to welcome you back to the hotel in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from BC Canada

neat hotel near the coladro river

Posted Mar 28, 2017
Pros: Great location
Cons: No
Location: Great walking paths
Grear staff clean rooms satisfacory breakfast greatlocation
Comment from Hotel Management
Apr 10, 2017 by Sincerely, General Manager, Hotel Management
Dear Marg. I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.
2 out of 5
by A verified traveler

room smelled, had to wash cloths that weren't use.

Posted Mar 27, 2017
Pros: not much
Cons: clean the place, get rid of the smell
Location: questionable location
don't know what else to say, visited Oatman to see the mules.
Comment from Hotel Management
Apr 10, 2017 by Sincerely, General Manager, Hotel Management
Dear Mike, I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
1 out of 5
by A verified traveler

Hotel Needs Upkeep

Posted Mar 27, 2017
Pros: Door entry cards system needs to be fixed
Cons: above.
The locks on the doors would not work, the slide cards would not open the doors. The staff was pleasant but could not get the doors to open. I ended up having to book another hotel (a nice trick a 5 p.m. Friday night in Laughlin, Nevada) There definitely needs to be upkeep at this facility...
Comment from Hotel Management
Apr 10, 2017 by Sincerely, General Manager, Hotel Management
Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.
1 out of 5
by A verified traveler

Not reccomend

Posted Mar 27, 2017
Office staff was not friendly and would not accommodate any of my needs. Rooms were not nice and I would not recommend.
Comment from Hotel Management
Apr 10, 2017 by Sincerely, General Manager, Hotel Management
Dear Guest, I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
5 out of 5
Recommended
for Everyone
by A verified traveler

clean and quiet

Posted Mar 16, 2017
Pros: all
Cons: they need to do something about the plumbing. it takes more than one flush to take eveything down. huge waste of water. not to mention the cost .
Location: it's bullhead city.
had all the comforts and quiet, close to everything. reasonable rates and good breakfast.
Comment from Hotel Management
Apr 12, 2017 by Sincerely, General Manager, Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Good for the Price

Posted Jan 1, 2017
Pros: See above. A good motel for the price.
Cons: I wouldn't expect anything else for this price range so couldn't recommend an improvement.
Location: Convenient. I wasn't looking for anything to do nearby. This was a stopping point for me.
Check in and out was fast and efficient And although the address is on the main highway the motel sits back so you aren't hearing that busy street. For a modest priced motel I would recommend it.
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Dear Carl, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.
4 out of 5
by A verified traveler

Nice place to stay

Posted Dec 31, 2016 on Hotels
Room was small but had everything we needed for a night.
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Sincerely, General Manager