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Reviews of Colorado River Value Inn

2.5 out of 5
Colorado River Value Inn
1616  Highway 95, Bullhead City, AZ

Reviews

3.6
Rating 10 - Excellent. 2 out of 87 reviews" "
Rating 8 - Good. 9 out of 87 reviews" "
Rating 6 - Okay. 9 out of 87 reviews" "
Rating 4 - Poor. 15 out of 87 reviews" "
Rating 2 - Terrible. 52 out of 87 reviews" "

4.2/10

Cleanliness

4.6/10

Staff & service

3.4/10

Amenities

3.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, property conditions & facilities
Everything is outdated. Ac didn’t work, bed bugs, dirty restrooms unflushed toilets. Dirty floors ice machine was Out of order. Don’t Not Book Here
Stayed 2 nights in May 2023
Response from jasmine on Aug 1, 2023
I am sorry but we do not have bed bugs in our hotel and for the ice we had a sign go to the office, And we never have problem with a/c units.We are sorry.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled there was a dead cricket in the bathroom the bed was horrible
Stayed 1 night in Oct 2022

8/10 Good

Brad

Stayed 2 nights in Jun 2022

4/10 Poor

Diane

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bed and 2 pillows hard. Carpet worn, chairs uncomfortable. Picture of room online not adequate.
Stayed 3 nights in Sep 2021
Response from mgr on Sep 7, 2021
We do not have problem with this we have been renting this room all the time.

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from jp on Jul 19, 2021
Nadine thank you for staying in our hotel and you enjoy your stay .And we like you to come back in future at our hotel.

6/10 Okay

Erica

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from jp on Jul 14, 2021
Thank you for staying with us we do appreciate I am glad you like our place so we like you to come again in future thank you

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service
The property was pretty basic, but you are in the desert. The ice machines were all broken except one. Management frouned when i got an ice bucket full. Got a not so welcome knock half hour before check out. Its a desperate hit and run. Otherwise i had a great stay.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was never able to check in because there was Noone in the office.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady was rude! Place is ran down
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property did not look at all like the pictures. The parking area was horrible and the rooms not that pleasant.
Stayed 3 nights in May 2021

2/10 Terrible

Russell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an old filthy place period stains on sheets shower was repaired 200 times or more it’s just disgusting
Stayed 2 nights in Apr 2021
Response from jp on Apr 13, 2021
We do not have problem with the rooms and if the sheets were with the stains how come they did not call the office we would take care of it. mgr

6/10 Okay

Verified traveler

not the greatest hotel but the cheapest for sure
the hotel smelled weird. the bed was way too hard. and the shower only let out steaming hot water. will not be staying here again.
Stayed 2 nights in Mar 2021
Response from jp on Apr 16, 2021
We never have problem with our beds and about the water you should have call the office we would help and take care of you sorry. Mgr

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was convenient to places I needed to go. Shabby. Bad leak from bathroom sink.
Stayed 4 nights in Feb 2021

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The property is older and some of the furnishings dated but the room was clean and quiet. The staff was very accomodating!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and outdated. Shower had a bad smell. Sheets and comforters has holes in them. Towels were old.
Stayed 2 nights in Nov 2019

2/10 Terrible

LUIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be Travelers Out!
Hotel was nasty and dirty. It smelled like weed. Room was dirty and bed sheets smelled. Plus it was expensive. Only reason I stood there with my family was because everywhere else there was no vacancy. The only good thing about that place was that the AC was nice and cold surprisingly. Would not recommend that place even if it was free. Next time I'll just drive the extra 30 miles to find another hotel to stay in.
Stayed 2 nights in Aug 2019
Response from jp on Sep 3, 2019
We never had problem with our rooms so when you check in and went in the room if the room was dirty and smell weed you should come to the office and we would give you refund and let you go.We don't care if there were no rooms elsewhere. And why you complain after you check out.You spent 2 nights and put sign do not disturb.So please next make reservation elsewhere thank you Mgr

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
no one greeted the front desk closed with a sign ( check in at 3pm) we were running out of toilet paper the guess next door shared the toilet paper with us, The bed sheets were dirty I have to call to changed, the couple there aren’t friendly all the hotel is dusty and dirty smells. Terrible experience I will never recommend any one to go to Travelers Inn
Stayed 2 nights in Jul 2019
Response from Mgr on Jul 17, 2019
Hello all the hotels check in time is at 3.00 pm When you check in we did greet you and rented a room and we even change the sheets for you and gave you the toilet paper and gave you iron and ironing board. you still not happy with our service so please next time do not make reservation at our location. thank you Mgr

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service
Absolutely THE WORST customer service I have ever encountered. After leaving my first review of the poor customer service the manager came to the room the next morning and instead of apologizing about her rude customer service she basically told us that she did what she could about the ants and that we could leave if we don't like it. Being that its Saturday morning we were unable to find any available rooms elsewhere otherwise we would have definitely checked out and left. Later Saturday night I called for more bath towels because there were only two towels and we had two adults and three children all under 6 years old. She rudely questioned me asking what do I needed more towels for she said she already left two towels. She continued to rudely question what i needed more towels for so at this point I lost it and she hung up on me. I simply wanted more towels so my children and I could all have a clean bath towel which we never received. Mind you she checked us in Friday specifically telling us we will be upstairs so don't let our children run/jump around, she came into our room friday night for ants and Saturday morning telling us we can leave and everytime she spoke to us she saw that there were two adults and three children. I was never rude when asking for anything. The manager is ABSOLUTELY the rudest person I have ever encountered in my life. I would NEVER reccomend this hotel to anyone, Expedia should not be advertising this hotel as it is bad for their name/business
Stayed 2 nights in Jul 2019
Response from mgr on Jul 17, 2019
I think we did take care of the problem with you but still you were not happy. So next day I told you to leave I give credit for next day but you stayed and ask for 5 more towels but the house keeper already took care of the room.And when you came in the evening and calling the front desk curing at me that is wrong thats why I hang up the phone. Taht is not right at all. Sorry next time don't make reservation at our location thank you Mgr

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
Need a complete make over. Carpet needs to be SHAMPOOED. Need new sheets towels and beds pillows. Just throw whole hotel away rebuild from scratch. I itched for over a hour when checking in.
Stayed 2 nights in Jun 2019
Response from mgr on Jul 30, 2019
Hello when you check in and went to the room you should have call at the office right then we would let you go then and we never have problem with our rooms. Sorry in future make reservation else where thank you.mgr.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was hard and the sheets smelled like dust. The shower and sink took forever to turn and we barely had hot water. The tv was so small and old!
Stayed 1 night in Jun 2019
Response from mgr on Jul 30, 2019
hello we sorry that you were not happy with our hotel but we will take care of if thank you.

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad night in Bullhead
I had booked another room at the Aquarius in Laughlin via Hotels.com. Aquarius fraudulently stated they had rooms available, but never stated that the rooms they had available were smoking rooms! We needed a room, we were exhausted, and this place seemed ok. At least there was a roof over our heads. To make matters worse, Hotels.com is refusing to refund my charge to the Aquarius.
Stayed 1 night in May 2019

2/10 Terrible

Rick/Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY
Was charged extra for 2 beds in room, tried to cheat us on room knowing we reserved & paid for 2 beds. Pubic hairs in sink, dried pee on toilet seat, ice machine out of order, no hot water, no cooling in hallways (not running & hottest day so far of the year 101.5 degrees), furniture in room very old, falling apart & broken, curtains need replaced, old & not insulating anymore, allows light from outside to come through in many places, just over all a very horrible stay & all they could say was "Sorry." Prices were gouged through the roof & rooms not even worth a fleabag ghetto motel hooker price! DO NOT USE.
Stayed 2 nights in Apr 2019
Response from Mgr j. on May 2, 2019
Hello we never had problem with these rooms you paid for 2 beds with 2 person. We gave you same way on the reservation 2 beds 2 person but you were 3 people we did not charge you for extra person.You called me for ice machine I told you bring your ice bucket and I gave you some ice. and also if you were happy with room I would have let you go next day and charge you only 1 night.

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

2/10 Terrible

Frank, LA

Disliked: Staff & service, property conditions & facilities, room comfort
The worst place to stay. The room needs to remodel in order to charge the amount they do. I will never stay there again.
Stayed 2 nights in Sep 2018

2/10 Terrible

Shane, Phoenix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never write reviews, but had to on this hotel. Absolutely the worst hotel experience I've ever had. The hotel is disgusting. The owners are rude and literally yelled at us because we asked for extra towels. The air conditioning barely works. The ice machines are broken. The whole hotel smells like cigarettes. I booked this hotel last minute on a full weekend. Never again. I highly suggest you stay somewhere else.
Stayed 1 night in Aug 2018

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I ever stayed at
First of all the lady charge me over 10% in tax. I looked it up it should have been only 7. 8%. There was no air conditioning in the hallways. None of the ice makers in the entire Hotel worked except for the one that the lady in the office had access to and even then she would only give you one bucket of ice at a time. In the room there was no microwave. The refrigerator was off and had to be turned on and took a long time to cool down. The TV was the old CRT type. There was no padding underneath the carpet. The beds were hard and uncomfortable. I ran the water in the bathroom for 15 minutes and it never even got cool. The water in the shower came out of the shower head so hard it actually stung. You couldn't adjust the direction of the shower head so when you open the door 25% of the water came out and all over the floor. The towels were very thin and small. Even the parking lot was in poor condition. there was only one vending machine in the whole place and it barely had anything in it.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Matress was the oldest most box-like i;ve ever slept on. It’s economy, you get what you pay for.
Stayed 1 night in Jun 2018

2/10 Terrible

nimit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is not clean. Bathroom towel is also not clean and have some stain on it.
Stayed 1 night in May 2018

6/10 Okay

Rachel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

ermelinda

Disliked: Property conditions & facilities, room comfort
Don’t stay here.
Dingy, stale smell, no coffee maker, no hair dryer. Old, creaky, lumpy mattress. Driveway cement scrapes bottom of your car - only one entrance/exit! Towels are old and worn, very thin and frayed. Deadbolt lock doesn’t work.

4/10 Poor

Marian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

What I needed
It was good. Good price. Easy to find. AC was great
Stayed 1 night in Apr 2018

4/10 Poor

Jules, Albuquerque

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last resort hotel
Travelers Inn was older and drab. Sheets seemed clean but rest seemed dirty. Blinds in hallway were filthy. Would not stay here again.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrid
Booked w hotels.com stay1 nite on our way out of laughlin vaycay !room was a cave! Horrible amenities ! Sheets smelled ! Splatter on walls ,verry possibly blood ,no thanks !!
Stayed 1 night in Jun 2017

10/10 Excellent

clara, nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodations
Hotel staff was very helpful. Rooms clean. When I realize I left $4000.00 in cash in the room when I checked outi drove back panicked thinking it was definitely gone. My money was in the same spot they had already cleaned the room and undoubtedly come across it but it had not been touched. I feel this is a miracle

2/10 Terrible

Clayton

Disliked: Cleanliness, property conditions & facilities, room comfort
Scratched by a booger
We arrived and I layed on the bed setting the remote just out of arms reach. I slid my arm over to get it and scratched my arm on an old dried out booger. No curtain rofs and people looking into our window grom the rear of thier RV's. Paid $144 dollars for 1 night in that room. Super unhappy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Mike, Washington

Disliked: Property conditions & facilities, room comfort
Sleeping in an Ashtray
Response from MGR on Dec 22, 2016
hello mike what do you mean by sleeping in an astray thew room you check in was non smoking . and the carpet in the hallway is padded how can it roll. and this hotel is indoor, we have smoking and non smoking rooms. I am sorry but your next visit to our hotel we will give you 10% discount on you room rate thank you .

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Not worth the price
The rooms were decent, but the building could use some serious upgrades. The hallways were hot as they are not running the AC in the hallways. The carpeting is old; wear your shoes at all times. It's just not worth $250 for 2 nights. At least the Days Inn gives you a continental breakfast for $30 less a night. Next time, I'll make sure to book the Days Inn well in advance!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude service. Water leaks. Floor had a puddle. No a/c. Pipes were leaking through the walls. Terrible place to stay. We didn't end up staying there.

2/10 Terrible

con, ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever!!!!
The experience I had was by far the worst. The room or hotel was dirty and the sheets alone with towels did not smell clean at all. When I asked for new towels the Sid they had none. I ask if I can switch the towels I had for new ones, the staff replyed very rude saying there are only the ones in the room that are provided and there are no more. The hallways to the room was hotter then outside and the bathroom looked as if it hadn't been clean in months.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
Not what you would expect for the amount of money paid. I have stayed in hotels for a less than half that had more amenities.