Ratings based on 2,200 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great Hotel Perfect Location

Posted Sep 13, 2017
Pros: The lobby decor is wonderful. Great place to relax in old world elegance. Beautifully appointed and comfortable. Very comfortable rooms!
Cons: The elevators are a little slow, but they are so pretty we really didn't mind.
Location: Old Dubai is steps away. Local restaurants are nearby like the Local House serving exotic meat dishes. Near Dubai museum and the creek.
This hotel is in a great location, very near the abra dock, across from the Dubai Museum and near many shops and good restaurants. The decor of the hotel is classic Arabian with just a touch of updated modern luxury. Excellent professional staff, clean comfortable rooms, helpful concierge and several eating places. We did not eat there, because of other plans, but the menus look great. Very comfortable and classy place, we would have loved to have spent more time here. They offer a free airport shuttle too, which is a huge plus in Dubai. Also not too far from the Metro Station. When we return to Dubai we will stay here again for sure.
Comment from Hotel Management
Sep 16, 2017 by Alkhrissat, Hotel Management
Dear Jay, Thank you very much for taking the time and effort to share a review following your recent stay at the Arabian Courtyard Hotel and Spa. We are delighted to know that you found the location terrific and overall service and facilities were up to satisfaction, as this is what we strive to achieve at all times. We hope to have the privilege of welcoming you back to our hotel soon. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
5 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 9, 2017
Overall our stay in the hotel was very good, we have no any problem, it is in the heart of city and we were happy to get very good Indian restaurant nearby.
Comment from Hotel Management
Sep 11, 2017 by Alkhrissat, Hotel Management
Dear Guest , On behalf of the entire team I would like to thank you for sharing with us your very complimenting words about your most recent stay in the hotel. I am truly happy to know that you had a great stay with us . Looking forward to welcome you back in the near future. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Opposite Dubai museum, close to shops

Posted Aug 23, 2017
Pros: I got upgraded to an executive room.
Cons: Nothing
Location: Many shops for souvenirs. More preferable area to the more modern parts. This area has some soul as it is older.
Very central, close to the Bur and water taxis to souks. Staff friendly staff, and very helpful.
Comment from Hotel Management
Sep 4, 2017 by Alkhrissat, Hotel Management
Dear D, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, serious damp problem

Posted Jun 29, 2017
Great hotel, friendly staff and reasonable facilities (about right for a four star hotel). Location was fantastic, I'd gladly stay in this area again if I could he convinced that they had fixed the damp issue. I do not know if it was only our room but it seemed to stem from the air conditioning so my suspicion is that it was throughout the hotel. I left my already wrung, quick dry (3-5 mins in the sun) swim shorts on a hanger for two days in our room and the never dried! It was disgusting. Our bedding was damp when we got into bed in the evening and every time we arrived back after going out we were met with wafts of warm, damp, smelly air. Breakfast left a lot to he desired, a good selection but mostly quite tasteless, the croissants and pastries were bone dry stale which was a shame. The staff are also made to try and sell you their seafood dinner when you arrive to breakfast. Not their fault, obviously orders from above. Hotel has a fantastic gold and glass elevator system, I loved that. Concierge was helpful and friendly.
Comment from Hotel Management
Jul 2, 2017 by Al Khrissat, Hotel Management
Dear Harrison , Thank you for your comments. It is our goal to provide the best lodging experience to our valued guests, so we were extremely sorry to learn that you were disappointed with some points during your stay and we will try and improve on a few points you have raised on which we can do better. It is a pleasure to announce that we will be implementing many changes and currently the hotel under renovation then I assure you the best service in your next visit. I hope this does not marred your overall experience and will give us a chance to welcome you back again and of the above issues will be addressed to the concerned person and it will be taken with utmost importance. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Ideal for a short stop over, 15 mins from airport!

Posted Jun 29, 2017
Ideal for a short stopover, 15 mins away from airport and hotel provide a free airport shuttle. Metro station 10 min walk with easy access to jumeriah beach, Dubai mall, Burj khalifa and all the main tourist spots. This hotel has an excellent Indian restaurant - mumtaz mahal and a fabulous Thai restaurant too. No beach as this is in the hustle & bustle of real Dubai so not ideal if you're here for some R & R.
Comment from Hotel Management
Jul 2, 2017 by Al Khrissat, Hotel Management
Dear MIn, I would like to thank you for your lovely feedback about our Indian restaurant at Arabian Courtyard Hotel and Spa, the services of our friendly associates and the location. Thanks again for recommending our hotel and looking forward to welcoming you back. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Central location, clean and friendly staff

Posted Jun 23, 2017
Very convenient to shops , very clean neat and tidy, great choice on breakfast and friendly staff. Quick turnaround if any issues in the room
Comment from Hotel Management
Jun 28, 2017 by Al Khrissat, Hotel Management
Dear Dav , Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient and you were able to explore the area, as well as you liked our breakfast .Thank you once again for choosing Arabian Courtyard Hotel and Spa and we all look forward welcoming you back soon. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Excellent stay as usual. This was my 5th stay of 6 days or more
Comment from Hotel Management
Jun 24, 2017 by Al Khrissat, Hotel Management
Dear Guest, We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
5 out of 5
by Kelly

Overnight Stay

Posted Jun 20, 2017 on Hotels
Everyone was so friendly and accommodating. The only problem was the noise outside that disturbs our sleep otherwise my stay was great.
Comment from Hotel Management
Jun 22, 2017 by Fadi, Hotel Management
Dear Kelly, I was extremely pleased reading your comments that overall experience was great and kindly accept our apology for the noise as the hotel under renovation to improve our services and facilities to meet our guest expectations. We are thrilled that we were able to exceed your expectations and we are pleased to be your hosts in your next visit to Dubai. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
5 out of 5
by khaled

Posted Jun 14, 2017 on Hotels
Comment from Hotel Management
Jun 17, 2017 by Fadi, Hotel Management
Dear khaled, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager|
4 out of 5
by Marcus

Good for stopover

Posted Jun 4, 2017 on Hotels
Lovely traditional hotel but location was a little scary.
Comment from Hotel Management
Jun 6, 2017 by Fadi, Hotel Management
Dear Marcus, Thanks for your review and great to know that overall experience was good , on other comment please note that the hotel location very secure . we look forward to see you soon. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager