Ratings based on 1,043 Verified Reviews

4.3 out of 5
79% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2018
Pros: Room, Bed, Breakfast, Staff, Location, Peaceful environment.
Cons: Have bidet sprayer installed in all the rooms.
Location: Close to Jumeirah.
It was a great experience staying in Melia Dubai. Staff is very kind, the breakfast has wide rage of items you can select from. It has all you need for your comfortable stay. I booked two rooms (standard guest rooms), one of which they upgraded to Deluxe. The other room was not having bidet sprayer, I approach to the reception and informed them about it. The next day they upgraded my other room to the Suit. Highly recommended and would love to stay here again. Thank you Melia, for such a wonderful hospitality !!!
Comment from Hotel Management
Apr 8, 2018 by Tellakkis, Hotel Management
Dear Guest, Thank you for choosing Melia Dubai and for sharing your experience with us! We are proud to receive the best rating from your side! We look forward to welcoming you back soon. Kind regards, Guest Experience
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Staff are very helpful.

Posted Apr 7, 2018
The Melia staff are very helpful and lovely and the lounge staff are extremely informative. However, the room was quite dirty with very mouldy grouting in the shower and not enough towels given for the number of guests. The hotel is in ‘Old Dubai’ which is a way away from most of the attractions but the train is cheap at £4 for an all day ticket. The half board food option lacks choice and we struggled to find anything that our 12 year old would eat at dinner and therefore we ended up paying to eat in restaurants most nights. The pool deck rooftop area was nice and relaxing with a very attentive lifeguard. One major disadvantage is the nightclub open every night, we were staying on the 7th floor and could clearly hear the loud music playing until 3am which was very annoying. The staff definitely make this hotel but I would stay in ‘new Dubai’ on my next visit.
Comment from Hotel Management
Apr 8, 2018 by Tellakkis, Hotel Management
Dear Mr.Kimmy, Thank you for choosing Melia Dubai and for sharing your experience with us! Kind regards, Guest Experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Apr 5, 2018
It was a beautiful experience! The room was clean and beautiful!
Comment from Hotel Management
Apr 8, 2018 by Tellakkis, Hotel Management
Dear Ms. Keisha, Thank you for choosing Melia Dubai and for sharing your experience with us! We look forward to welcoming you back soon. Kind regards, Guest Experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Great hotel! Great amenities! It is BEAUTIFUL!

Posted Apr 4, 2018
I truly loved this hotel. From the pictures online I wasn't sure what to expect. I thought it would your standard hotel room. It was so classy and just beautiful! It had a rooftop lounge and a few clubs inside of the hotel. The room was simply amazing, very gorgeous bathroom. I did get sick from the room service burger but they handled that well. I would encourage anyone to stay here! Though it isn't near anything, still a very beautiful hotel.
Comment from Hotel Management
Apr 8, 2018 by Tellakkis, Hotel Management
Dear Mr. Ajea, Thank you for choosing Melia Dubai and for sharing your experience with us! We have gladly shared your kind review with all the team. Kind regards, Guest Experience
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Comfy hotel

Posted Mar 28, 2018
Great comfy hotel. If something was requested by calling the reception. It took quite sometime to get to the room. That was the only bad thing about the hotel otherwise, loved our stay there and better yet I got a free upgrade of my room when they found out that we are on our honeymoon! I would totally recommend this hotel.
Comment from Hotel Management
Apr 1, 2018 by TELLAKKIS, Hotel Management
Dear Guest, Thank you for choosing Melia Dubai for your stay and for sharing your review on Expedia. We look forward to welcoming you back soon. Kind regards, Guest Experience
5 out of 5
Recommended
for Everyone
by A verified traveler from burlingame ca

Very nice hotel

Posted Mar 23, 2018
Great time the intertanment was nice also Tge staff very nice and acomodating
Comment from Hotel Management
Mar 25, 2018 by TELLAKKIS, Hotel Management
Dear Soumaya, Thank you for choosing Melia Dubai and for sharing your experience with us!
4 out of 5
by A verified traveler

Posted Mar 17, 2018 on Hotels
Comment from Hotel Management
Apr 1, 2018 by TELLAKKIS, Hotel Management
Dear Lyra, Thank you for rating us on Expedia. We look forward to welcoming you back soon. Kind regards, Guest Experience
3 out of 5
by A verified traveler

There are better hotels in Dubai

Posted Mar 13, 2018 on Hotels
The hotel is far from the city centre, located in a busy car park. Not an exciting area to be in. The hotel room although upgraded, had issues - curtain coming off the rails for example and the loud thud of music which I assume was coming from the club located inside the hotel which could be heard even though we were on the 7th floor. The food is also very poor, no salmon for instance at breakfast. Lunch was also not great with the traditional gyro which instead of being filled with delicious chicken instead was filled with coronation chicken... fail!
Comment from Hotel Management
Mar 25, 2018 by TELLAKKIS, Hotel Management
Dear Mr. Damian, Thank you for choosing Melia Dubai and for sharing your experience with us on Expedia. We apologize for not reaching our expectations. we have shared your comments with all the team and we are taking proper action in order to improve mentioned areas. We look forward to welcoming you back soon. Kind regards, Guest Experience
4 out of 5
Recommended
for Everyone
by A verified traveler from beirut

Just OK.

Posted Mar 9, 2018
Its OK. Front desk people can be more helpful and the location is away of major atractions, but the premises are good, the room was nice and everything worked well.
Comment from Hotel Management
Mar 11, 2018 by TELLAKKIS, Hotel Management
Dear Mr. Antonio, Thank you for sharing your kind review on Expedia. We are happy to read that you enjoyed your recent stay with us specially that you liked our rooms. We look forward to welcoming you back again. Kind regards, Guest Experience
3 out of 5
by A verified traveler from New York

Melia underwhelming

Posted Mar 7, 2018
Pros: The Presidential suite was swanky. It was a duplex so spacious and comfortable.
Cons: In strictly my opinion the front desk staff can be a little more relaxed and friendly.
Location: nothing to do
If you get the Presidential suite or even Grand Suite you may forgive the area of the hotel. There are much better hotels for the price with great amenities and in a much better location. It is located in a congested shanty town style area, not much to do locally.
Comment from Hotel Management
Apr 3, 2018 by TELLAKKIS, Hotel Management
Dear Mr. Sean, Thank you for sharing your impressions on Expedia. We are pleased to read that you enjoyed the Presidential Suite and that you were able to feel comfortable. We look forward to welcoming you back soon. Kind regards, Guest Experience