Ratings based on 201 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from india

Posted Dec 27, 2017
We had a great time. The staff were very cordial and efficient.
Comment from Hotel Management
Dec 28, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. The team is delighted to learn that they could cater to your expectations of an ideal and comfortable stay. Your compliments have been gratefully received by the team. We await your return for another memorable stay. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai j
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 10, 2017
Good location, friendly staff, ability to use sister hotel
Comment from Hotel Management
Dec 11, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for taking the time to post this review on your stay experience with us at the Savoy Park Hotel. We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for your kind words of appreciation. We hope to continue being the preferred hotel for all your future stays. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai f
2 out of 5
by A verified traveler

Ok

Posted Sep 30, 2017
Pros: price
Cons: staff
Location: nothing around within 15 min walk
Staff very rude on arrival, not welcoming. This place is ok.
Comment from Hotel Management
Oct 3, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for sharing your feedback and we regret we could not meet up to your personal expectations. The Hotel has a 24-hour Reception / Duty Manager to assist and resolve any issues raised by the guest. Unfortunately, nothing was reported for us to resolve any problems. At the Savoy, we take every criticisms as a challenge to improve and all our staffs treat every guests with extreme care and with heartfelt hospitality. Sincerely, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel. Friendly staff.

Posted Sep 6, 2017
We had a great stay at the hotel. Staff was awesome, friendly and always willing to go extra mile, from the usual hospitality of wake up calls, luggage hauling, room service, answering questions to accommodating unusual requests like my kid threw up all over the bathroom in the middle of night can we get help to clean up and my sick kid wants some orange juice. All requests were completed with a smile and promptly. Breakfast at the in hotel restaurant was healthy and had good set of choices. They added something new everyday. We had some noise issues with a large group of Arab families with noisy kids that got very active after 11 PM. The hotel staff tried their best to talk to them and have them tone down. This happened for a couple of nights. Other than that we had a relaxing and fun stay.
Comment from Hotel Management
Sep 7, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your kind, positive and generous comments which will shall treasure greatly. At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly. We look forward to host you back at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel close to everything

Posted Sep 3, 2017 on Lastminute
We enjoyed our stay. The staff were very punctual and helpful with whatever we needed - their attitute was great and for me that is a priority. The only niggle i had was the airconditioning worked a bit too well. And the cold water was very warm due to the heat outside so we couldnt have a cool shower.( the trick was to use the hot water in the hot water tank in the apartment that had not been switched on and therefore cooler than water coming in from outside the building). Apart from that it was good. Thanks guys
Comment from Hotel Management
Sep 5, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
by Akshita

Savoy park worth the money

Posted Jun 4, 2017 on Hotels
This was my first stay at Hotel savoy park at bur dubai...must say the property is very good ...the staff is very helpful... the hotel is clean and overall our experience was very good it's located at a very good location
Comment from Hotel Management
Jun 6, 2017
Dear Guest, Thank you for your positive comments and high ratings. The staff members are indeed excited to receive your warm appreciation which really means a lot to us. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
by nadya

Posted May 21, 2017 on Hotels
My stay was great will defiantely come back again wanted to personal thank Irene for her amazing assistance and welcoming, she is an amazing staff and made it very comforting and quick service too. Also the other gentle men donot rememebr hes name was also very welcoming. Overall all staffs there are great
Comment from Hotel Management
May 23, 2017
Dear Guest, Thank you for your kind, positive and generous comments which will shall treasure greatly. At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly. We look forward to host you back at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
by Preethi

Posted May 1, 2017 on Hotels
Friendly staff. Always attentive to the guests. Clean and good place for any traveller.
Comment from Hotel Management
May 2, 2017
Dear Guest, Thank you for your positive comments and high ratings. The staff members are indeed excited to receive your warm appreciation which really means a lot to us. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Good location, walking distance to shopping mall.

Posted Apr 27, 2017
Very friendly/ helpfull staff. Excellent service all round.
Comment from Hotel Management
Apr 29, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
Recommended
for Everyone
by A verified traveler from Worcester, UK

Half -term break

Posted Mar 5, 2017
Pros: Excellent staff, quiet location, fairly central.
Cons: Wi-fi is weak in rooms
Location: Quiet location, but plenty of shops/restaurants 10 minutes walk away.
We arrived at 9am, tired after a long flight, but the room was available early, within the hour. The room was a reasonable size and fairly well equipped. Beds were comfortable and the bathroom was okay, albeit a little small. We ate both in the restaurant and via room service. At all times the food was good quality, reasonably priced and sufficient. There is a nice little swimming pool and jacuzzi on the top floor which was kept clean and well staffed. The staff were excellent and were always very attentive - it was no trouble for them to solve our problems, queries and requests. I would have no hesitation in recommending this hotel, based on our experience. We were a family of 2 adults/2 children travelling in Feb 2017.
Comment from Hotel Management
Mar 6, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your positive comments and high ratings. The staff members are indeed excited to receive your warm appreciation which really means a lot to us. We have checked the Wi-Fi signal strength in your room and could not any anomaly. We have however alerted out IT Manager to keep the same under observation. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.