Ratings based on 719 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Comfortable and convienient

Posted Nov 14, 2017
Really enjoyed our stay here. Close to Warner and Universal. Easy drive to Hollywood Boulevard and Griffiths Observatory. Excellent location close to many restaurants and shops. Target, Wal-Mart etc Staff were friendly and helpful. Atmosphere good and area felt safe. Room was as good if not better than some twice their price. Will definitely stay here again.
Comment from Hotel Management
Nov 22, 2017 by James F, General Manager, Hotel Management
Dear Nigel, Wow, sounds like you were really able to take advantage of our location! We are thrilled to hear that you had such a great stay and look forward to having you again the next time you are in the area! Best Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Nov 11, 2017
Nice room, great amenities, friendly and helpful staff - no complaints here!
Comment from Hotel Management
Nov 22, 2017 by James F, General Manager, Hotel Management
Dear Aspen, Thanks for the review! I have shared your comments with our staff and we hope to have you again soon! Warm Regards, James F, General Manager
4 out of 5
by A verified traveler

Posted Nov 6, 2017
Stayed there for business. It was comfortable but nothing spectacular.
Comment from Hotel Management
Nov 22, 2017 by James F, General Manager, Hotel Management
Dear Anonymous, Thank you for the feedback. I have shared your comments with our team to continually try to find ways to enhance our guests' experience. Have a great day! Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
Comfortable & quiet. Really liked the balcony overlooking the mountains.
Comment from Hotel Management
Nov 22, 2017 by James F, General Manager, Hotel Management
Dear Anonymous, Thank you for the comments and we are happy to hear that you enjoyed your room! Hope to have you again soon! Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from san bruno ca

Posted Oct 30, 2017
It was amazing have no complaints clean did have eve everything
Comment from Hotel Management
Nov 22, 2017 by James F, General Manager, Hotel Management
Dear Amy, Thank you for the kind comments! We are thrilled to know that you had an amazing stay and I have shared your comments with our team. We hope to have you again soon! Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel good service.

Posted Oct 29, 2017
I fell confortable is clean good services. Recommend the hotel.
Comment from Hotel Management
Nov 22, 2017 by James F, General Manager, Hotel Management
Dear Anonymous, Thank you for the review! It's great to hear that you found our hotel comfortable and clean! Thank you for the recommendation and we hope to see you again soon! Best Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix Az

Nice hotel close to Universal Studios..

Posted Oct 16, 2017
Pros: Everything was top notch..
Cons: New pillows..
Location: Great location. Close to I5.. Restaurants, Bob Hope Aurport about 5 mins away
Very nice rooms.. Staff was helpful.. Nice bar and computer area.. Close to Bob Hope airport, restaurants & Universal..
Comment from Hotel Management
Oct 23, 2017 by James F, Hotel Management
Dear sherry, Thank you for the great review! It sounds like you really enjoyed our location and time spent at our hotel! Thank you for staying with us and we hope to see you again the next time you are in the area! Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Oct 11, 2017
Pros: Beautiful pool and hot tub.
Cons: Room safe, free breakfast
We loved our stay at the hotel. Beautiful pool, great price. My only wish is that they would put a safe in the room. Other than that, our stay was perfect.
Comment from Hotel Management
Oct 13, 2017 by James F, Hotel Management
Dear Anonymous, Thank you for the review! I am glad to see that you took advantage of our amenities and enjoyed your time at our property. I apologize that we do not have in-room safes, but if you ever stay again, we do provide safety deposit boxes at the front desk. Thank you for staying with us! Best Regards, James F, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

A short stay

Posted Oct 9, 2017
This hotel appears well kept from the outside. Checkin is easy. The room was clean. It's a three star hotel. Negatives - we requested a wake up call to get to the airport; it never happened. The bed was significantly softer than usual. The closet for clothes storage was poorly placed; it was impossible to use the sink or get to the bathroom if someone needed the closet. Good location.
Comment from Hotel Management
Oct 11, 2017 by James F, Hotel Management
Dear Anonymous, Thank you for sharing in regards to your recent stay with us. I have shared your comments with the appropriate departments and we hope to have you again the next time you are in Burbank. Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Phelan, Ca

Nice hotel, close to shops and Universal Studios

Posted Oct 5, 2017
Stayed here with my family the weekend. Loved its location. It's a nice clean hotel with great customer service
Comment from Hotel Management
Oct 13, 2017 by James F, Hotel Management
Dear Sandra, Thanks for the review! It sounds like you and your family enjoyed your trip to Universal Studios! We are happy to hear you found your stay comfortable and hope to see you again soon! Warm Regards, James F, General Manager