Ratings based on 687 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Staff was helpful. Ample parking that allowed me to self park. Location convenient for my needs.
Comment from Hotel Management
Sep 22, 2017 by James F, Hotel Management
Dear Anonymous, Thank you for the feedback! It's wonderful to hear that you enjoyed our location and free parking! I've shared your comments with our staff and we hope to see you again soon! Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Great hotel, friendly staff, great location for shopping, and close to the airport.
Comment from Hotel Management
Sep 21, 2017 by James F, Hotel Management
Dear Anonymous, Thank you for sharing your time at our property! It sounds like you enjoyed your stay and we hope to see you again soon! Best Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2017
Clean hotel and very helpful and attentive staff. Especially good are the hotel restaurant staff
Comment from Hotel Management
Sep 21, 2017 by James F, General Manager, Hotel Management
Dear Anonymous, Thank you for the kind review! I am thrilled to hear that you were so pleased with our staff and I have shared your comments with them! Hope to have you again soon! Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

clean, comfortable, modern hotel

Posted Sep 2, 2017
Cons: toilet seat; better prices for the food; quieter a/c / heater
we were place in a 2 queen mobility access room and found it to be very spacious and roomy, i think largley because of it. Google directions made it seem like it was in a residential area, however, there is a large outdoor strip mall right next to the hotel with many stores and restaurant - bonus ! eg: a Target, Walmart, Marshalls, best buy, lowes, REI, and large and small chain restaurants - what an bonus "extra amenity" of this Courtyard. The lobby area is very large and clean with many seating areas and a food cafe that serves meals all day including Starbucks coffee. the food prices are a bit pricey though, but it's great on site to get a hot toasted bagel or sandwich for breakfast. There is also a small convenience store in the hotel too. The location is a 15-20 minute drive to the hollywood boulevard strip and a very easy and quick drive to Universal and Warners Brothers. Also, some great neighbourhood restaurants in the area too. the location is also very quiet. Staff are friendly and rooms are clean , and bed was comfy. The internet is also fast. We enjoyed our stay as a family of four in the Courtyard. The gym was good. There is on site laundry with washing machines and dryers. There is an outdoor fire pit to sit by and relax in addition to a nice 'living room" type sofas in the main lobby. Lots of areas to eat food too next to the food bar.
Comment from Hotel Management
Sep 6, 2017 by James F, Hotel Management
Dear Anonymous, Wow, thank you for the detailed review! We are happy to hear that you had a clean and comfortable stay! Looking forward to having you again the next time you are in Burbank! Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Redmond, WA

Quality hotel close to everything

Posted Aug 25, 2017
Great and well appointed hotel. Staffed by nice people. Perfect location for shopping and close to Universal Studios!
Comment from Hotel Management
Sep 1, 2017 by James F, Hotel Management
Dear Tedra, It sounds like you had a great stay! Thank you for the review and we hope to see you again soon! Warm Regards, James F, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Quick trip

Posted Aug 22, 2017
Pros: Close to our meeting location
We came to stay at the hotel because we were told its close to the location f our meeting
Comment from Hotel Management
Aug 23, 2017 by James F, Hotel Management
Dear Budman, Thank you for the review! We are happy to hear that we were in convenient location to your meeting. Hope to see you again the next time you are in town for business! Best Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Very good hotel, centrally located if your doing business in the Valley or for leisure. Free parking is a big deal at hotels in LA and this hotel has free parking. They have a coffee and cocktail bar with breakfast, lunch and dinner that I was very impressed with. They don't have room service but that isn't a big deal. Overall, great place and when I need to come to town for business or family, this is the place I will stay at.
Comment from Hotel Management
Aug 23, 2017 by James F, Hotel Management
Dear Anonymous, Thank you for the wonderful review! We are happy to hear that you enjoyed our amenities and location, as well as our free parking! We look forward to having you again! Warm Regards, James F, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2017
Excellent, comfortable beds super nice staff . Very clean
Comment from Hotel Management
Aug 22, 2017 by James F, Hotel Management
Dear Anonymous, Thank you for your kind comments! I have shared them with our staff and we look forward to having you again the next time you are in Burbank! Warm Regards, James F, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Burbank Location

Posted Jul 19, 2017
Located well to airport, attractions and shopping. Don't miss Mexican food at Pueblo Nuevo on Buena Vista and Empire.
Comment from Hotel Management
Aug 2, 2017 by James F, Hotel Management
Dear SK, Thank you for the review in regards to your stay with us! It's great to hear that you enjoyed our location and found a great local restaurant! We are happy to know that you enjoyed your stay and we hope to see you again soon! Best Regards, James F, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Great hotel, great location

Posted Jul 9, 2017
We really enjoyed our stay here. The facilities were excellent - great pool, nice cafe with good coffee and light food, beer at night, and lots of great sitting areas to lounge around in in the foyer. Pool and hot tub were excellent. Rooms were very quiet during our stay, and the hotel seemed moderately busy. Had a great sleep every night. Only complaint would be that the elevator was slow and seemed like it could use an update. A minor detail that would not keep me from coming back again hopefully soon!
Comment from Hotel Management
Jul 12, 2017 by James F, Hotel Management
Dear Peter, Thank you for the wonderful feedback! It sounds like you took advantage of the different amenities of our hotel! We are thrilled to hear you had a great stay and we look forward to seeing you again the next time you are in Burbank! Best Regards, James F, General Manager