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Reviews of Hotel Cuéntame La Puebla

3 out of 5
Hotel Cuéntame La Puebla
C/ La Puebla, 20, Burgos, Burgos

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 86 reviews" "
Rating 8 - Good. 30 out of 86 reviews" "
Rating 6 - Okay. 9 out of 86 reviews" "
Rating 4 - Poor. 3 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024

10/10 Excellent

Jodie

Stayed 1 night in Apr 2023

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
What a very good stay

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort
Great location, spacious room, clean and comfortab
Our stay was great. We had some issues with the reservation through hotels.com but once in the room all went well. The location was great, the room spacious, bathroom clean, overall it was quiet, the receptionist helpful and friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

Jude

Great location, friendly reception, comfortable bed.
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, room comfort
Happy with the experience
Convenient location. The room was comfortable. No surprises - what one wants when traveling.
Stayed 1 night in Sep 2022

2/10 Terrible

Helena A

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Dave

Stayed 1 night in May 2022

6/10 Okay

Andree

Liked: Cleanliness
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
the receptionist was excellent
Stayed 1 night in Nov 2021

6/10 Okay

A

Liked: Cleanliness
Disliked: Room comfort
Hotel was pleasant enough but lack of air conditioning made sleep impossible as no fans available in very hot room
Stayed 1 night in Sep 2021

10/10 Excellent

Tatjana

Liked: Cleanliness, room comfort
Lovely 2 nights in Burgos!
I loved it! Furnishings a little dated but that doesn’t affect the comfort the hotel provided. The receptionist was lovely and even gave us a map of the town and told us where the best spots were to eat and tourist locations etc. The hotel room itself was lovely with an awesome shower. There was a tiny slight smell - possibly drains I’m not sure, but it only came now and then. Honestly it’s nothing. There’s a lift, everything worked (other than the bathroom door). The bathroom is open plan - misty glass door swinging open to reveal the toilet and shower, but it’s such a lovely hotel honestly.
Stayed 2 nights in Jun 2021

6/10 Okay

Allison W., Austin, Texas USA

Liked: Cleanliness
Not what I ordered
I searched for and apartment with 3 rooms for 3 adults and at least 2 bathrooms. What we got, was 1 small room with 3 beds, a bathroom in the room and a bathroom in the hallway shared with others. We checked out immediately and went to the hotel next door. However, the room was clean and the people were friendly. This is more about the inaccuracies of the search parameters and the listing.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
Don't even consider this hotel. The photos on the website had no resemblance to the room I stayed in. I asked for a quiet room with a shower as I have difficulty climbing into and out of tubs. I got a room with a shower but it directly faced a street -with several bars -on a Friday night. And there was construction next door. The room was so small I had lift the bags over the bed to even get in. By the window there was a small table, 2 mismatched chairs, one of which had a broken seat. There was a bed and side table. The bed was so short our feet hung out of the end and I had to walk sideways pressed up against the wall in order to get passed it. The street was so noisy we didn't get to sleep until after 4AM. The man on the desk said with a smile that it was like that all the time. The breakfast was one of the poorest I encountered in Spain. I think the omlette came precooked out of a package. I wouldn't touch it. The hotel is on a walking street that is barriers at the end. It is possible to drive up to the door but only if you figure out how to get the barrier lowered. Parking is under the nearby square a few minutes away. I am quite surprised that Hotels.com even lists this hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
My room was on the first floor with a streetview and great decor. had an amazing bathroom with hairdrier and soap. The bed was huge and very comfortable. The hungarian receptionist girl is a sweetheart. She deserves some recognition. Her knowledge of the city is amazing, she had great recommendations about what to see, restaurants and even a hiking shop. Altogether it was a great stay
Stayed 1 night in May 2019

10/10 Excellent

Ben, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is minutes from Burgos Cathedral and in the city centre. Rooms are narrow but long. The windows are cute little sitting nooks that overlook c/ La Puebla.
Stayed 1 night in Apr 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burgos stay along the Camino
We had a lovely stat and it was conveniently located to the Cathedral and several museums.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
Excellent small hotel in a fantastic location close to the Cathedral and to the tapas streets. Check in was easy and fast and so was checkout. I needed a taxi after checkout and the front desk called them for me. I had breakfast at the hotel which had a very good selection. I would stay here again.

4/10 Poor

Verified traveler

Disliked: Room comfort
Tener cuidado!
Terrible! Muy pequeño espacio ni para poner las maletas. Huele a humedad. Las cortinas desprendiéndose y no cierran por completo. Por 2 noches tuvimos un aire acondicionado portátil el cual al 2o. día nos lo quitaron, al preguntar el motivo la respuesta fue “porque no se necesita “!! Las fotografías de la publicidad son engañosas!!
Stayed 3 nights in Sep 2023

8/10 Good

Maria Dolores

Liked: Cleanliness, property conditions & facilities
Buen comunicado, lo malo el aparcamiento,
Stayed 1 night in Aug 2023

8/10 Good

Elena

Traveled with family
Liked: Amenities, property conditions & facilities
Camera molto bella, struttura nel suo complesso un po’ vecchiotta. Scarso il servizio di caffetteria self service
Stayed 2 nights in Aug 2023

8/10 Good

Manuel

Stayed 1 night in Aug 2023

6/10 Okay

Elena

Liked: Cleanliness
Disliked: Room comfort
Hotel céntrico. Habitación incómoda
La ubicación es muy buena ya que está en el centro. La habitación que nos tocó muy pequeña: armario diminuto y sin apenas espacio para dejar una maleta grande.
Stayed 3 nights in Jul 2023

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nos extraño que no hubiera personal en la recepción, pero todo fue muy bien.
Stayed 2 nights in Jul 2023

8/10 Good

Elisabet

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Philippe

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Olga

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
muy bien situado y la habitacion confortable
Stayed 1 night in Apr 2023

10/10 Excellent

Jose María

Stayed 2 nights in Mar 2023

6/10 Okay

PIO

Liked: Cleanliness
Disliked: Room comfort
No funcionó el agua caliente para ducharnos. Sería puntual.
Stayed 1 night in Feb 2023

8/10 Good

Abdellah

Business traveler
Liked: Cleanliness, room comfort
Très bien situé pour visiter la ville
Très bonnes prestations dans l'ensemble. Chambres calmes et confortables. Très bien placé au coeur du centre historique de Burgos. Mais pas de petit déjeuner disponible et pas de parking. Pour garer la voiture il faut utiliser un parking sous terrain qui est à environ 500 mètres de l'hôtel et dont le coût est de 18€ pour la nuit.
Stayed 3 nights in Nov 2022

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
.

8/10 Good

Jose Luis

Liked: Cleanliness
Einfaches Stadthotel
Etwas in die Jahre gekommen, aber noch ok.
Stayed 1 night in Oct 2022

4/10 Poor

Christian

Liked: Cleanliness
Trois étoiles???? Entrée et réception indigne de cette cotation. Petit déjeuner? Pas disponible malgré l’info figurant sur le site internet de l’établissement et dans l’ascenseur… Mais la chambre était correcte.
Stayed 2 nights in Oct 2022

10/10 Excellent

Laurence

Liked: Cleanliness, room comfort
Wonderful stay!
Beautiful hotel, very well located and helpful friendly staff. I would definitely recommend staying here!
Stayed 1 night in Sep 2022

8/10 Good

Birgit

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeronimo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo precio calidad y atención
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, room comfort
Hôtel calme et propre que je recommande comme son restaurant.
Stayed 1 night in Aug 2022

10/10 Excellent

DANIELE MARIA

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

alain

Stayed 1 night in Jun 2022

4/10 Poor

marcello

Liked: Cleanliness
Disliked: Room comfort
Quarto no 3 andar de frente para rua barulhenta! Se voce fecha a janela não consegue dormir pelo calor. Se a janela fica aberta não dorme pelo barulho dos bares na rua. O ar condicionado era portátil e barulhento! Dica: visite o quarto antes de aceitar.
Stayed 2 nights in Jun 2022

10/10 Excellent

PILAR

Stayed 1 night in May 2022

10/10 Excellent

PATRICK

Liked: Cleanliness, room comfort
Très bon rapport qualité prix
Hotel tres bien situé en plein centre de Burgos, permettant de tout visiter à pieds. Personnel tres agréable, très aimable. Chambre confortable, propre, et calme malgré qu'elle donne sur la rue.
Stayed 1 night in May 2022

8/10 Good

Abdellah

Business traveler
Liked: Cleanliness, room comfort
Intéressant pour visite touristique
Hôtel bien placé au cœur de la vielle ville, proche de toutes les commodités. Très intéressant pour un séjour touristique. L'hôte n'offre pas de petit déjeuner, mais on peut trouver plein de bistrots à proximité. Bon rapport qualité prix. Pas de parking, mais offre un tarif préférentiel pour un parking public à proximité.
Stayed 4 nights in Apr 2022

8/10 Good

Dennis

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Parfait
L'accueil à été parfait avec un personnel qui nous a bien conseillé pour de belles visites dans la ville de burgos. Hôtel calme et bien situé, propre avec beaucoup de charme.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Hotel al que volveré
La estancia fue muy buena. La recepcionista es muy agradable y profesional. La habitación era bonita y la cama enorme. Nos sorprendió lo cerca que estaba de todos los lugares a los queríamos ir. Por ponerle alguna pega, es que la almohada era demasiado baja para nosotros (pero eso va por gustos) y que, a pesar de que las ventanas aislaban bastante del ruido, se oía a la gente que se encontraba a las afueras de los bares de al lado del hotel. Por todo lo demás. el hotel merece mucho la pena y volveremos.
Stayed 1 night in Feb 2022

8/10 Good

ANGEL

Liked: Cleanliness, room comfort
Muy centrico. La calle tiene mucho ambiente, a la tarde y la noche.
Stayed 2 nights in Feb 2022