Reception
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Reviews of Hotel María Luisa

3 out of 5
Hotel María Luisa
Avenida del Cid Campeador, 42, Burgos, Burgos

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 95 reviews" "
Rating 8 - Good. 34 out of 95 reviews" "
Rating 6 - Okay. 10 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2023
Response from Dpto.de Recepción on Dec 31, 2023
Thank you very much for your wonderful feedback. We will be delighted to host again next time you visit Burgos.Happy new year 2024!

10/10 Excellent

Joel

Liked: Property conditions & facilities
Pleasantly sized room, helpful staff & easy access to the best bar/restaurants.
Stayed 2 nights in Oct 2023
Response from Dpto.de Recepción on Oct 11, 2023
Thank you for choosing us. We appreciate a lot your feedback. Best regards!

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from Dpto.de Recepción on Sep 27, 2023
Muchas gracias por ofrecernos la valoración máxima. Esperamos que vuelva a visitarnos próximamente.

6/10 Okay

Verified traveler

Liked: Cleanliness
Few choices with pets
It was not clear how to park, written instructions would have been best. For the price with parking and a pet it was not bad, the location was great. Staff was very nice but really stressed. The room was very small, we had our pet, so a bit tight. There was no sign about being considerate of other guests, there wasn’t sound insulation at all. As dear as your teens can be, running around the hallways after 12 at night can be very disturbing. I was not happy!
Stayed 1 night in Aug 2023
Response from Dpto.de Recepción on Aug 16, 2023
Thank you for staying with us. We appreciate very much your feedback. Kind regards.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent accommodation and service.
Stayed 2 nights in Jun 2023
Response from Dpto.de Recepción on Jun 16, 2023
Thank you for sharing your feedback. We hope to see you again next time you visit Burgos. Kind regards.

10/10 Excellent

Joyce

Liked: Cleanliness, room comfort
Price performer
Clean, comfortable, safe...everything I look for in a hotel. Convenient too. Would definitely stay here again.
Stayed 3 nights in Apr 2023
Response from Dpto.de Recepción on Apr 27, 2023
Thank you very much for sharing kindly your feedback. We hope to see you again in the future. Best regards!

10/10 Excellent

David

Stayed 1 night in Mar 2023
Response from Dpto.de Recepción on Mar 31, 2023
Thank you for sharing your kind feedback. We hope to see you again very soon.Best regards.

10/10 Excellent

Kerry

Stayed 1 night in Jan 2023
Response from Dpto.de Recepción on Jan 12, 2023
Thank you very much for sharing your kind feedback. Best regards.

10/10 Excellent

Susan

Stayed 1 night in Oct 2022
Response from Dpto.de Recepción on Oct 20, 2022
Thank you very much for sharing your wonderful feedback.Kind regards.

10/10 Excellent

Michael

Stayed 2 nights in Sep 2022
Response from Dpto.de Recepción on Aug 16, 2023
Muchas gracias por su buena valoración. Esperamos que nos vuelva a visitar en el futuro.

10/10 Excellent

patrick

Traveled with group
Liked: Cleanliness, room comfort
Very friendly staff Thank you
Stayed 1 night in Feb 2022
Response from Dpto.de Recepción on Mar 3, 2022
Thank you for staying with us. We appreciate very much for your kind response and warm feedback. We hope to see you soon!

10/10 Excellent

ian

Liked: Cleanliness, room comfort
Well worth a stay
Lovely guy settled us in beautifully and gave us lovely advice about the lights on the 800. Year old cathedral. Which we visited and it was special. We are going to stay again in March.
Stayed 1 night in Feb 2022
Response from Dpto.de Recepción on Feb 12, 2022
Thank you very much for staying with us. We appreciate a lot your kind response and your warm feedback. See you soon!

2/10 Terrible

Alfred

Stayed 1 night in Nov 2021
Response from Dpto.de Recepción on Nov 13, 2021
Muchas gracias por comentar su estancias.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
great hotel. Thoroughly recommend
Lovely small hotel. Great location and has a great little communal area to take a coffee. Very clean and we had a lovely big bed.Would definitely stay again
Stayed 1 night in Jul 2021
Response from Dpto.de Recepción on Jul 21, 2021
Thank you very much for staying with us. We appreciate your kind response and your warm feedback!

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
Lovely small hitel
Great location, close to shops, bars and the centre. Very clean and friendly staff. Communal area to sit and have a coffee. Very reasonably priced.Would definitely stay again
Stayed 1 night in Jul 2021
Response from Dpto.de Recepción on Jul 21, 2021
Thank you very much for staying with us. We appreciate a lot your good feedback. Kind regards.

10/10 Excellent

David

Liked: Cleanliness, room comfort
Excellent Value
Very good value. Room a little cramped due to large bed, however comfortable, light and airy. Staff very friendly and parking cheap, tip is to park before the hotel as parking access is in middle of road prior to hotel. Only 10 mins walk to old town.
Stayed 3 nights in Jun 2021
Response from Dpto.de Recepción on Jun 27, 2021
Thank you very much for your kind words. We will very pleased to see you next time you visit Burgos.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms and beds. Not far from old town. Building and street it is in looks not that nice (rooms are nice!!!). Friendly Staff - did make the restaurant reservation at the wrong place though which created lots of confusion.Possible to park two streets away (1 minute walk) in white zone.
Stayed 1 night in Sep 2019
Response from Dpto.Recepción on Oct 2, 2019
Thank you very much for staying with us. We appreciate your nice feedback. Best regards.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019
Response from Dpto.de Recepción on Jul 20, 2019
Muchas gracias por la amable valoración. ¡Hasta pronto!

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was small. The front desk had control of the a/c which they turned off during the night. They were not helpful with getting tickets for bus or train. But the breakfast was good and the place was clean. It was a taxi ride to the main sights. Overall it was nice
Stayed 2 nights in Jul 2019
Response from Dpto.de Recepción on Jul 18, 2019
Thank you for staying with us. We appreciate very much your response and your warm feedback!

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Dpto.de Recepción on Jun 6, 2019
Thank you again for staying with us. We appreciate your very much your response and your warm feedback!

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019
Response from Recepción on Apr 30, 2019
¡Muchas gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Esperamos que nos vuelva a visitar muy pronto.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Recepción on Jan 19, 2019
Thank you for staying with us and your good rating! Your opinion is very important to us.

8/10 Good

Quixote

Liked: Staff & service
Aging and cramped hotel, but clean and centric. Good breakfast, very pleasant and friendly staff. Room was small, shower was problematic. Stocking bathroom supplies was an almost everyday issue. A grand plus was its low cost which balances the negatives.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burgos on a dime.
Great place, great price, and the staff is outstanding. Little bit of a walk, but still a good deal.
Stayed 2 nights in May 2018

8/10 Good

Maria Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Linda and Jon, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near the centre.
Very helpful staff, nice hotel and handy for the centre. But, if you want a quiet stay ask for a room at the back and for the aircon to be switched on. The rooms at the front face the main road and there was when we went a loose drain cover that changed loudly everytime anything went over it. We'd go back though and would recommend it - especially the lovely staff.

6/10 Okay

Greg , Central Pa. USA

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the middle of a city block
Its easy to drive past this hotel since it is squeezed into the middle of a city block. It has a very narrow profile facing the street. The interior is nice but still with that squeezed in look. The rooms are very nice and well appointed. Since it is so narrow that only a few rooms must have a view of the street. Ours had a view of some central shaft. Parking is underground accessed through a traffic island in the middle of the street. A bit of a tight squeeze on the first turn upon entering. Staff were pleasant and spoke English. Breakfast was okay but lacked eggs. Situated only a few blocks from the cathedral.

8/10 Good

Víctor

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Buen lugar para alojarse
Stayed 3 nights in Mar 2024
Response from Dpto.de Recepción on Apr 3, 2024
Muchas gracias por su valoración positiva de su paso por nuestro establecimiento. Esperamos que vuelva a visitarnos muy pronto.

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Muy bueno. Da justo lo que espera de un hotel.
Stayed 2 nights in Mar 2024
Response from Dpto.de Recepción on Mar 29, 2024
Les agradecemos mucho que nos ofrezcan la valoración máxima. Esperamos volver a verlos en sus próximas visitas a la ciudad.

8/10 Good

Dolores Rosario

Stayed 2 nights in Mar 2024
Response from Dpto.de Recepción on Apr 7, 2024
Muchas gracias por su buena valoración. Esperamos que vuelvan a visitarnos en sus futuros viajes a nuestra ciudad.

10/10 Excellent

Andreina

Stayed 1 night in Dec 2023
Response from Dpto.de Recepción on Dec 31, 2023
Mil gracia por valorar tan amablemente su estancia en nuestro establecimiento. Esperamos volver a verlos muy pronto. ¡Feliz año nuevo!

8/10 Good

sandra

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Dpto.de Recepción on Nov 10, 2023
Muchas gracias por valorar positivamente su estancia con nosotros. Esperamos que vuelva a visitarnos próximamente.

8/10 Good

Laura

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Dpto.de Recepción on Oct 25, 2023
Muchas gracias por dedicar tiempo a valorar su estancia. Esperamos que nos vuelva a visitar próximamente.

8/10 Good

JUAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dificil saber que hacer si llevas vehiculo, pero luego te lo explican. Desayuno puede mejorar
Stayed 1 night in Sep 2023
Response from Dpto.de Recepción on Sep 8, 2023
Muchas gracias por su valoración. Esperamos que vuelva a visitarnos en su próximo viaje a Burgos.

8/10 Good

Elisabeth

Stayed 1 night in Jun 2023
Response from Dpto.de Recepción on Jun 16, 2023
Muchas gracias por su buena valoración. Esperamos que nos vuelva a visitar muy pronto.

6/10 Okay

Antje

Disliked: Amenities, property conditions & facilities
Laut, sehr enger Raum, Fenster waren nicht vollständig zu schließen, sehr alte Ausstattung
Stayed 1 night in Apr 2023
Response from Dpto.de Recepción on Apr 27, 2023
Danke für Ihre Bemerkungen. Viele Gruße aus Spanien!

8/10 Good

LUIS RAMON

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Dpto.de Recepción on Apr 20, 2023
Muchas gracias por su buena valoración. Esperamos que nos visite próximamente.

8/10 Good

Marjo

Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from Dpto.de Recepción on Apr 1, 2023
Muchas gracias por su amable valoración. Esperamos volver a verlos muy pronto.

8/10 Good

Jaime

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicacion y el colcho es muy comodo. La almohada es mejorable, muy baja. En general todo muy bien! Repetiremos.
Stayed 2 nights in Mar 2023
Response from Dpto.de Recepción on Mar 8, 2023
Muchas gracias por su amable valoración. Esperamos volver a verlos muy pronto.

8/10 Good

Oiane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Dpto.de Recepción on Mar 19, 2023
Muchas gracias por valorar su estancia con nosotros. Esperamos que nos visite próximamente.

6/10 Okay

Manuel

Stayed 2 nights in Oct 2022
Response from Dpto.de Recepción on Dec 16, 2022
Muchas gracias por comentar su estancia con nosotros.

4/10 Poor

Ismael

Liked: Cleanliness
Disliked: Amenities
En general bien, aunque la calefacción de la habitación estaba apagada y pase bastante frio.
Stayed 1 night in Dec 2022
Response from Dpto.de Recepción on Dec 15, 2022
Muchas gracias por comentar su estancia con nosotros.

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
Tres bon accueil personnel tres gentil etnous etions avec un petit chien aucun probleme Hotel bien situé
Stayed 1 night in Oct 2022
Response from Dpto.de Recepción on Dec 4, 2022
Merci beaucoup pour votre gentillesse. Très cordialement.

8/10 Good

María Cruz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la amabilidad del personal del hotel y la limpieza del mismo.
Stayed 1 night in Oct 2022
Response from Dpto.de Recepción on Nov 9, 2022
Muchas gracias por su amable valoración. Esperamos que nos vuelva a visitar en el futuro.

10/10 Excellent

Jose Ignacio

Stayed 1 night in Oct 2022
Response from Dpto.de Recepción on Oct 30, 2022
Muchas gracias por su amable valoración. Esperamos que nos vuelva a visitar muy pronto.Un saludo muy cordial.

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
La atencion
Stayed 1 night in Oct 2022
Response from Dpto.de Recepción on Oct 26, 2022
Muchas gracias por sus amables palabras y también por su valoración positiva.Esperamos que nos vuelva a visitar muy pronto.Un saludo muy cordial.

8/10 Good

Alba

Traveled with partner
Liked: Cleanliness
El hotel está bien, silencioso.
Stayed 1 night in Oct 2022
Response from Dpto.de Recepción on Oct 20, 2022
Muchas gracias por sus amables palabras.Un saludo muy cordial.

10/10 Excellent

MARTINA

Stayed 1 night in Jul 2022
Response from Dpto.de Recepción on Dec 15, 2022
Muchas gracias por su amable valoración. Esperamos que nos vuelva a visitar en el futuro.

10/10 Excellent

Jose Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ibamos de paso solo una noche y al enterarse de que era nuestro 25 aniversario de casados tuvieron un muy bonito detalle.
Stayed 1 night in Jul 2022
Response from Dpto.de Recepción on Jul 28, 2022
Le agradecemos mucho por su visita y por su amable valoración.

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022
Response from Dpto.de Recepción on Mar 3, 2022
Muchas gracias por su visita y por su amable valoración.