Ratings based on 264 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel close to historic section of town.

Posted Sep 21, 2017
The staff was very nice and helpful. Room seemed a bit dark. The lighting was very conserving of power. Breakfast was a nice selection
5 out of 5
by Michael

As good as ever. Great value for money.

Posted Jun 28, 2017 on Hotels
Hotel was as good as our 2 previous visits enroute to Santander. Room very clean & comfortable. Reception very helpful & pleasant. Breakfast offer was extensive with both cold & hot food available. The only downside is it would have been helpful if we had been advised that the area around the hotel was closed down due to a Festival Parade on the day of our arrival. Couldn't gain access to the hotel carpark so had to use a nearby public carpark.
Comment from Hotel Management
Jul 25, 2017
Dear Michael Dear Mary, Thank you very much for your lovely review about your recent stay at Silken Gran Teatro Burgos We are glad to know you have had a special stay with us. We hope to have you back very soon again! Kind wishes, Manager
5 out of 5
by Armando

Posted Jun 5, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017
Estimado Armando, Muchas gracias por la valoración tan positivo de nuestro establecimiento. Le esperamos pronto de nuevo por nuestras instalaciones. Atentamente Dirección
5 out of 5
by A verified traveler

Amazing... period.

Posted May 29, 2017 on Hotels
This was by far my favorite hotel while traveling around Spain.
Comment from Hotel Management
Jun 7, 2017
Dear guest, Thank you for taking a positive look at our hotel. We hope to see you again soon by our hotel. Best regards Manager
4 out of 5
by Debra

Comfortable convenient hotel

Posted May 14, 2017 on Hotels
Convenient hotel for exploring the city. Very friendly reception, and dining room staff. Good breakfast choices. We opted to use the underground car park beneath the Museum of Anthropology (just a two minute walk away,as we had read that anything bigger than a compact car would struggle to get in the hotel underground car park, and, after a long drive we just could not be bothered to try parking in an awkward car park. Our room was lovely, on floor five overlooking the river. The general cleanliness was very good, but the carpet in our room was downright scruffy and stained.
Comment from Hotel Management
May 18, 2017
Dear Debra, Thanks a lot for choosing in your stay at Burgos and be so Kind giving your experience about our hotel. I hope see you again in our hotel Best regards Manager
5 out of 5
by Stephen

Gran Teatro

Posted May 4, 2017 on Hotels
Fantastic hotel. Great location. Feet from the Camino.
Comment from Hotel Management
Jun 7, 2017
Dear Stephen, Thank you for taking a positive look at our establishment. We hope to see you again soon in our establishment. Best regards Manager
5 out of 5
by Helen

Centre of Burgos

Posted May 1, 2017 on Hotels
Burgos has a beautiful medieval centre and the hotel is close to everything. We were allowed to check in early and did not have to leave until midday. There is complimentary fresh fruit water and boiled sweets at reception. Rooms are modern, quiet and comfortable although a little dark. Lovely shower and toiletries. Value for money.
Comment from Hotel Management
Jun 7, 2017
Dear Helen, Thank you for taking a positive look at our establishment. We hope to see you again soon in our establishment. Best regards Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel

Posted Oct 20, 2016
Location: Close to everything: shopping, restaurants, attactions.
Great hotel, well located, good restaurant. Parking kind of difficult to drive in and out, very narrow passageway.
Comment from Hotel Management
Nov 24, 2016 by direccion.granteatro@hoteles-silken.com, Hotel Management
Dear Carmen, Thanks a lot for choosing our silken gran teatro hotel, and be so kind giving us your review Best regards Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Value

Posted Oct 17, 2016
The Hotel is great, it is a walking distance from most tourist attractions. It was a real value for the price paid.
Comment from Hotel Management
Nov 24, 2016 by direccion.granteatro@hoteles-silken.com, Hotel Management
Dear Manuel Diez, Thanks a lot for choosing our silken gran teatro hotel at burgos, and be so kind giving us your review. It,s really pleasant to know that is a real value for the price paid Best regards Manager