Ratings based on 7 Verified Reviews

4.1 out of 5
86% of guests recommend
4.6 Room cleanliness
3.7 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Family friendly

Posted Nov 20, 2016
My husbands been suggestion rustic creek ranch for a couple of years now. I was presently surprised. Our room was awesome plenty of space. There was plenty of activities for the kids. Plus very affordable for any extras. would definitely recommend this place
2 out of 5
by A verified traveler from Texas

High cost, No service

Posted Oct 9, 2015
Pros: Almost nothing.
Cons: Provide services advertised. Clarity on motel description.
Not clear on Expedia website: This motel is in a Yogi Bear theme park. 2 restaurants, neither of which are open during the week. Price as if high season and all amenities available. Coffee pot in room missing pieces, no coffee available on the premises, no restaurant open. AC loud, doesn't seem to hold consistant temperature. NO help from the staff or manager, eventually I got a complete coffee pot. I could have stayed at several places close by for HALF the price and gotten much more for my money. I was looking for an interesting place to stay with my companion and what I got was a motel in cartoon land. Rustic Creek Ranch Resort looked like that kind of place, TOTALLY misrepresented on the Expedia website.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cottage

Posted Feb 28, 2015
We went for one night it was wonderful. We will be going back for a longer stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Noisy cabin next to highway

Posted Jan 10, 2015
Pros: The rooms are spacious with a gas fireplace, a large jetted tub and comfortable beds. The off-season price gives you way more than a standard hotel.
Cons: Front desk organization.
We were en route to the property when we received a call from the front desk, there was some confusion as to whether we were already there or not, finally they believed me that I was not there and they told me that my check in "welcome" package would be at the security gate when I arrived. At the security gate there was no one there, but a hand written sign hanging in the window saying to call a number, called the number, waited 5 minutes for the security guard to show up, waited another 5 minutes watching him shuffle through papers until he came up with a clipboard and told me that the two rooms had a balance due. I told him that the rooms had been paid for through Expedia and that there wasn't any money due, at which time he asked me to prove that, I gave him the transaction confirmation number. Back into the booth for another 5 or more minutes of shuffling through papers when he came back and said that he could let us into the room but didn't have room keys for us and that if we left the room after midnight we would be locked out because no one would be on property to let us back in. The rooms were very nice, roomy, comfortable and noisy. They are buildings with 2 adjoining rooms, there is NOTHING kept secret between rooms, you hear everything from your neighbors. They are also located less than 500 feet from the highway and it is obvious. Don't believe the "free wi-fi" both rooms had their own routers, neither one was able to connect to the internet the entire stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Fantastic Surprise

Posted Dec 16, 2014
Don't judge a book by the cover! Didn't know what to expect and was a little scared before I opened the door to my cottage. Wow! Fabulous room with fireplace and jetted tub! I was just sorry I didn't bring champagne. Best value for the price ever, even if I did pay expedia $20 more than what the resort charged.
5 out of 5
Recommended
for Everyone
by A verified traveler from new mexico

Great for families!

Posted Dec 12, 2014
The moment we saw the place we knew this was going to be a fun experiance for our kids! Hotel staff was always above and beyond my expectations and the rooms and property were in great shape!
4 out of 5
Recommended
for Everyone
by A verified traveler

Cabins were great .. Perfect place for kids!

Posted Jul 7, 2014
Cabins were very nice and affordable. Camp grounds are nice and clean and lots of trees and plants nice setting! Getting a hold of a front desk to attend to room was not easy. Our toilet was running and they did not fix it even though I told a staff member. No phone in too to call front desk when we ran out of toilet paper. We had to call the 1800 number to get front desk. A few hours went by ( I think they forgot) once we called the second time they came to our room within seconds. Other than that we had a very pleasant stay staff was super friendly! Lots and lots of activities to keep our little ones busy.