Ratings based on 297 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Easy to Find

Posted Aug 1, 2017
Pros: Nice, updated, clean, quiet
Cons: Don't know if it is pet-friendly, but we are always in favor of a "no pets allowed" policy. We don't want to stay in a room that some dog has stayed.
Location: It is about 35 minutes east of Shoshone Falls (a must-see attraction), and the Snake River Canyon.
Nice, updated, clean, quiet hotel, not too far off the interstate. Nice pool (which we didn't have time to use). Has a Perkins Restaurant attached to the hotel.
Comment from Hotel Management
Aug 4, 2017 by Diane, Hotel Management
Thank you for the wonderful review. WE want to thank you for being our guest. WE hope the next time you stay with us that you will have time to use the pool. WE do have a really great property. Please come and be our guest again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake

Nice hotel but we had problems

Posted Jul 30, 2017
It was a busy weekend the person who checked us in was not in good humor. Our room had a big wet spot in the carpet. The issues were resolved in a business like manor.
Comment from Hotel Management
Aug 2, 2017 by Diane, Hotel Management
Wow, I would really like to know who checked you in.. That is not acceptable at all. I am so sorry. I have no idea what was going on with the floor. I am pleased that it was handled well.
4 out of 5
Recommended
for Everyone
by A verified traveler

older but very nice

Posted Jul 19, 2017
Cons: Door need to be replaced/repaired. Daylight gap all around the edge.
Location: Was just on our way elsewhere. It is very easy on/off the interstate.
Very place to stay. Courtyard pool area is relaxing and very pretty. Room is older but kept up very nice. clean and quiet.
Comment from Hotel Management
Jul 23, 2017 by diane, Hotel Management
Thank you for the wonderful feedback. You are right we are older but well maintained. WE do have a beautiful courtyard and pool area. WE are so happy that you got to enjoy it. WE would love to have you as our guest anytime.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice hotel

Posted Jul 19, 2017
Our only objection was the lack of an elevator.Every thing else was great!
Comment from Hotel Management
Jul 19, 2017 by Diane, Hotel Management
We have an elevator. We are just waiting for a state inspection and then we are good to go. I am so pleased that you enjoyed the rest of your stay. Please come and stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Or

All positive

Posted Jul 16, 2017
After a negative experience the night before in Aurora, Denver, we appreciated so much this excellent facility where everything is so clean and staff so welcoming. Would not hesitate to stay here again. Highly recommended.
Comment from Hotel Management
Jul 17, 2017 by Diane, Hotel Management
Thank you so much for the great review. We love hearing that all was positive. WE are thrilled that we are highly recommended. Please come back really soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
It was great. That's all I have to say. No problems, no issues.
Comment from Hotel Management
Jul 10, 2017 by Diane, Hotel Management
That is super. We are so pleased that everything was great. Thank you for staying with us and we invite you back anytime.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Nice break while traveling

Posted Jul 5, 2017
Prompt check-in, efficient friendly staff and wonderful breakfast
Comment from Hotel Management
Jul 6, 2017 by Diane, Hotel Management
WE are so pleased that you enjoyed our great breakfast. We have a wonderful staff as well. Thank you for the feedback adn please come and visit again.
1 out of 5
by A verified traveler

Terrible stay at burley idaho

Posted Jul 3, 2017
Door not sealed and heard all noises throughout night during two day stay. Will never stay at this place again. Lost sleep.
Comment from Hotel Management
Jul 6, 2017 by Diane, Hotel Management
WE are very sorry that your stay did not meet your expectations. WE do have a very beautiful and well maintained property here in Burley.
5 out of 5
Recommended
for Everyone
by A verified traveler from utah

Great hotel great price

Posted Jul 3, 2017
Great hotel friendly staff beds were very comfortable good location
Comment from Hotel Management
Jul 6, 2017 by Diane, Hotel Management
Thank you for mentioning the beds. They are all brand new. Only a week old. WE do have a friendly staff. Thanks for being our guest and please come and visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jul 1, 2017
My stay was nice, check in was easy and the desk clerk was very helpful. Having the restaurant nearby was a nice bonus. Expedia made the whole process easy and hassle-free.
Comment from Hotel Management
Jul 2, 2017 by Diane, Hotel Management
Thank you for staying with us at our Best Western in Burley. We really appreciate the feedback. WE are so happy that you had a very nice stay with us. WE do have everything that you need at our full service property. Please be our guest again.