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Reviews of Best Western Plus Carousel Inn & Suites

2.5 out of 5
Best Western Plus Carousel Inn & Suites
605 S Lincoln Street, Burlington, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 937 reviews" "
Rating 8 - Good. 250 out of 937 reviews" "
Rating 6 - Okay. 74 out of 937 reviews" "
Rating 4 - Poor. 33 out of 937 reviews" "
Rating 2 - Terrible. 21 out of 937 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, just off the interstate. Clean room, but no water pressure in the shower. Free Brkfst at 6a, however the attendant never put coffee out?? She sat and drank her coffee, watching tv and even after asking she never brought the coffee out for guests. While we were eating, the attendant sneezed twice without covering her face…..,we left.
Stayed 1 night in Apr 2024

10/10 Excellent

Vinola

Liked: Cleanliness, staff & service
We wanted to use the pool but it was closed
Stayed 6 nights in Apr 2024

8/10 Good

John, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Stayed 1 night in Mar 2024

4/10 Poor

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 29, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay overnight on our way home from the mountains!
Stayed 1 night in Mar 2024

8/10 Good

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities
Shower head was not working properly but other then that was a decent place to stay
Stayed 1 night in Mar 2024

6/10 Okay

Melissa

Stayed 1 night in Mar 2024

10/10 Excellent

Mosiah

Liked: Cleanliness, staff & service, property conditions & facilities
Great people work here, they are very friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, room noise and breakfast spread
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
I stat at Best Western frequently. This property is not bad, but not at the level of most of the other BW properties I've stayed at. I do recommended it just set your expectations. Pros- location is right off the interstate. Friendly staff. Breakfast had eggs, sausage, biscuits and gravy. Cons- king mattress was worn out. You could see indentations where it was worn downward. bedroom door had a big gap all the way around it so, noisy and light coming in. There are few restaurants around.
Stayed 1 night in Feb 2024

6/10 Okay

Joyce, Lake Ozark

Traveled with partner
Liked: Cleanliness, staff & service
Shower had very low pressure, half water came out of spout annd half from shower head annd could not fix and was difficult to set temperature because of play in knob.
Stayed 1 night in Feb 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
room was great; remove the snow near the entrance
Stayed 2 nights in Jan 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to spend the night
It's in the middle of nowhere but it's a nice oasis on your approach to Denver which is about 2hrs away. Nice and nothing bad to say about it.
Stayed 1 night in Jan 2024

10/10 Excellent

Rileigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
okay
The pool was not in use and that was the main reason I booked to stay there. Plus there was a nasty burnt popcorn smell coming from the microwave.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money!
We would stay there again. The hotel was clean, well-located, and the room was spacious.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Stopped here during a blizzard. Super stressful time for everyone, staff was polite, helpful and friendly. Hotel was clean
Stayed 1 night in Dec 2023

10/10 Excellent

Darrel

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the nicest places I have stayed..a real bargain with my reservation co.
Stayed 1 night in Dec 2023

10/10 Excellent

BOBBI, Ruston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jacquelyn

Business traveler
Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Damien

Stayed 1 night in Dec 2023

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kate

Stayed 1 night in Nov 2023

10/10 Excellent

Jerrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Tammy

Liked: Staff & service, room comfort
Good Stay because a king suite
Toilet had been knock loose from floor at arrival. This caused a smell in bathroom. Would have liked to have bath gel in shower as well as shampoo and conditioner .
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly with good access to poop area. Clean. Good breakfast, waffles, cool pancake machine and lits more. Great place for the money.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Traveled with family
Thumbs up
Stayed 2 nights in Oct 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2023

8/10 Good

Gareth

Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rooms
The beds are so hard it felt like I was sleeping on a slab of concrete. No usb ports in the rooms so if you don’t bring a plug in for your cable you won’t be able to charge your phone.
Stayed 1 night in Oct 2023

8/10 Good

Jack

Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Especially well-managed. Very comfy room. Good breakfast. If you have a dog, do be warned: the lovely grassy area behind the hotel abounds with bunnies in the early evening. Our dog was so disappointed to not be able to get a squeaky toy 😄
Stayed 1 night in Oct 2023

10/10 Excellent

julie

Liked: Property conditions & facilities, room comfort
Great night
Clean and comfy rooms. Hot breakfast with plenty of options. Staff friendly and accommodating.
Stayed 1 night in Oct 2023

10/10 Excellent

Susie

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice building very nice rooms and facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Olga

Stayed 1 night in Sep 2023

6/10 Okay

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service
Nice desk, air conditioner loud and road noise.
Stayed 1 night in Sep 2023

8/10 Good

Michael, Waconia

Stayed 1 night in Sep 2023

2/10 Terrible

Ray

Stayed 1 night in Sep 2023

10/10 Excellent

Maurya

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean,well staffed, quite, well lit parking. The person staffing breakfast could have been more interested in clients.
Stayed 1 night in Sep 2023

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 1 night in Sep 2023

6/10 Okay

Ronald

Disliked: Staff & service, property conditions & facilities
Good location, bed was fine, everything else needed much updating. Bathroom sink wouldn’t drain
Stayed 1 night in Sep 2023