Ratings based on 1,276 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2018
Stayed overnight for NYE with our kids. Everything was perfect.
Comment from Hotel Management
Jan 4, 2018 by HotelMgmt, Hotel Management
Hearing that your stay was perfect has made us all thrilled! We feel honored that you would choose to ring in the New Year with your family at our property. We hope you’ll visit with us again so we can continue to show you all we have to offer our guests. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great rate

Posted Dec 30, 2017
Great overall, only complaint is that they would not allow us to put a cot in a double room for our kids
Comment from Hotel Management
Jan 3, 2018 by HotelMgmt, Hotel Management
We’re thrilled you enjoyed your stay with us. We apologize for the inconvenience you faced with your accommodations and appreciate your patience and understanding with our policies. We hope to welcome you and your family back for another enjoyable stay. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

review

Posted Dec 27, 2017
The chamber cleaning professional who cleaned my room was particularly excellent.
Comment from Hotel Management
Jan 3, 2018 by HotelMgmt, Hotel Management
Every member of our team works hard to ensure our guests are experiencing the best in comfort and care, and this definitely applies to our housekeeping staff as well! I will be sure to let them know how positive your experience was with their services and we hope you’ll return again soon. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from mass

Posted Dec 22, 2017
Very comfortable stay! Easy check in Super friendly bartender (billy)
Comment from Hotel Management
Dec 27, 2017 by HotelMgmt, Hotel Management
Hi, Tricia! It’s nice to know that a member of our team had a positive impact on your stay with us. We strive to provide guests with the best in comfort and convenience and I’m happy that this was your experience while you were here. We hope to welcome you back again soon. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boulder, Co

Great Hotel

Posted Dec 11, 2017
Staff is kind, facilities are nice, and the food is good at Chops. Definite recommend.
Comment from Hotel Management
Dec 13, 2017 by HotelMgmt, Hotel Management
Hi, Dave. Your comments are appreciated. It’s nice to hear that you enjoyed our recently upgraded facilities, and that you even had time to check out our onsite restaurant. Your recommendation is a wonderful compliment. Thank you and we look forward to welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Nice...close to shopping mall and highway.

Posted Dec 5, 2017
Pros: Close to everything
Checked in late in evening and had no trouble checking in to hotel. Not much more to say about hotel except clean, spacious room. Very nice!
Comment from Hotel Management
Dec 6, 2017 by HotelMgmt, Hotel Management
Hi, Dolly. We appreciate your feedback. It’s wonderful to hear that you found your stay with us to be both convenient and comfortable. We hope you’ll make us your go-to destination in Burlington, and we look forward to welcoming you back in the future. Thank you!
4 out of 5
by A verified traveler from boston

Posted Nov 28, 2017
Well..someone went in my room without my permission and whoever did it stole 100$ from the room.Hotel staff didn't do nothing about it nor will there be something done about it.
Comment from Hotel Management
Dec 1, 2017 by HotelMgmt, Hotel Management
We are known for providing a safe and comfortable environment for guests. The situation you’ve described is completely unacceptable and not something we hear about the members of our staff. I will be looking into the details of this further and appreciate you bringing it to our attention. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus

Posted Nov 26, 2017
Noisy. Thin walled remodeled rooms.otherwise very nice convenient facility.good parking .very good restaurant. Helpful staff.cleanandfresh.
Comment from Hotel Management
Nov 28, 2017 by HotelMgmt, Hotel Management
Hi, Joe. Thank you for your feedback. We’re thrilled that you enjoyed our property, however, we apologize for any disturbances you experienced while you were here. We hope you’ll consider staying with us whenever your travels bring you to Burlington.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great staff

Posted Nov 24, 2017
Very nice hotel, would recommend to anyone in the area on business etc
Comment from Hotel Management
Nov 28, 2017 by HotelMgmt, Hotel Management
Thank you, Eric! We’re thrilled that you had an enjoyable stay and greatly appreciate your recommendation to others. We look forward to your next visit to Burlington.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Easy check in....seemed to be a pot party going on our floor but once you made it to the room the smell was gone...overall good stay.
Comment from Hotel Management
Nov 22, 2017 by HotelMgmt, Hotel Management
Thank you for your comments. We’re happy you enjoyed your stay, however, regret any disturbance you encountered due to other guests activity. We wish we’d had the chance to address this while you were on site, and hope you’ll visit with us again in the future so we can impress you further.