Ratings based on 1,219 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from New York

Problems

Posted Nov 13, 2017
Cons: food sanitary
Even low price hotels give free WiFi. Slight problems with the food, just I needed to go more often.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Close to shopping and our visiting location.

Posted Nov 10, 2017
Pros: The pool was great, the restaurant was great
Cons: I would have appreciated free Wi-fi.
WE were visiting Guard Up Family Swordsmanship Center. It was only a few minutes from the hotel. My daughter and I shopped and swam while my sons were at the Swordsmanship center for a celebration. Perfect location and close to I-95.
Comment from Hotel Management
Nov 14, 2017 by HotelMgmt, Hotel Management
Hi Dylan. We’re thrilled our location worked out so well for you and your family. We’re pleased to inform you that Marriott Rewards members receive complimentary WiFi and that it’s free to join; we hope you’ll take advantage of this excellent perk the next time you visit us in Burlington. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfy

Posted Nov 7, 2017
We only stayed 1 night, but it was a great stay - thanks!!
Comment from Hotel Management
Nov 9, 2017 by HotelMgmt, Hotel Management
We appreciate you taking time to share your feedback. It’s wonderful that you had a comfortable stay, and that overall everything worked out well for you. We hope to welcome you back again soon, perhaps for an even longer visit next time so we can show you more great aspects of our property. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from South of Boston

Beautiful hotel with view of boston skyline

Posted Nov 6, 2017
I reserved a room as I was attending an evening birthday party for a friend in Billerica till late night and didn't want to drive home. The inside of the hotel was wonderful.they had a fireplace lobby, a bar and a restaurant. All were staffed well and very accommodating. The room was stylishly up to date and very comfortable. I am going to have find an excuse to stay here again.
Comment from Hotel Management
Nov 8, 2017 by HotelMgmt, Hotel Management
We appreciate your feedback and totally support your desire to find an excuse to visit us again! We’re thrilled that you enjoyed our modern, chic style and recent upgrades, and we hope we’ll get the chance to show you even more great aspects of our property in the future. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to mall

Posted Nov 5, 2017
I was happy to get an early check-in. Service in restaurant can be slow. I had to go looking for a server in the afternoon. Also very pricey.
Comment from Hotel Management
Nov 8, 2017 by HotelMgmt, Hotel Management
It's nice to hear we were able to get you checked-in early, as we try to accommodate our guests whenever possible. We apologize for the service you received in our restaurant, as we want to provide that same level of customer care across at all times. Thank you and we hope to welcome you back soon.
1 out of 5
by A verified traveler from York, Maine

Located closely to Hospita otherwise insufferable

Posted Nov 2, 2017
I stayed in this hotel strictly out of its proximity to Hospital because a close relative is in the ICU. The staff was rude, condescending, and disgruntled by anyone using third-party services to secure best rates. They were unhelpful and only after I booked my stay — and they knew I was going to be visiting Hospital — only after all that informed me of Hospital rate but said it was too late. Horrible experience with customer service too! Won’t return ever.
Comment from Hotel Management
Nov 4, 2017 by HotelMgmt, Hotel Management
Hi, Steph. I’m glad you decided to share your recent experience as it is feedback like this that helps us improve. On behalf of my entire staff, I deeply apologize for the customer service you encountered while you were with us. Your feedback will be shared with the members of my team. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Excellent location

Posted Oct 30, 2017
Pros: In addition to those things above, great indoor pool and fitness room.
Cons: Not a thing
Location: See above
We were a party of 10 in town for a birthday party. Front desk staff were cordial and efficient. Spacious lounge area for hanging out. Our room was clean, comfortable and recently renovated. Close to many restaurants and the mall and easy on/off to route 95/128. An overall excellent experience and I have already booked for Thanksgiving.
Comment from Hotel Management
Nov 1, 2017 by HotelMgmt, Hotel Management
Hi, Paul! It was wonderful having you as our guest and we’re absolutely thrilled to hear how much you enjoyed your stay. We’re happy you were able to enjoy our newly renovated accommodations and amenities, and we’re excited to have you join us again for Thanksgiving. Thank you for the feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sharon, MA

Posted Oct 28, 2017
Pros: Hotel staff very customer oriented, great access to mall, highway, orporation
Location: Mall, Corporations, Function Facilities
very accommodating despite being sold out, front desk staff was able to change to 2 queens to accommodate us. Although it is disappointing the king rooms no longer have futon sofa or pull out..
Comment from Hotel Management
Oct 31, 2017 by HotelMgmt, Hotel Management
Hi, Barbara. Whenever possible, we do our best to accommodate the needs of our guests, so I’m thrilled that we were able to adjust your room. We hope you enjoyed a restful night of sleep, and that you had time to explore the local area. We look forward to welcoming you back in the future. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Just Wonderful

Posted Oct 26, 2017
Excellent stay with great staff and an amazing restaurant. Didn't want to stay in Boston but not too far away. We did a seven day road trip through some northern states, which meant a new hotel each night, and this hotel was by far the nicest.
Comment from Hotel Management
Oct 28, 2017 by HotelMgmt, Hotel Management
Hi, Rich! We’re thrilled that you decided to make us a stop along your road trip, and excited to hear that we were the nicest place that you stayed. We hope we provided you with a wonderful night of rest and look forward to welcoming you back on your next adventure to the area. Than you!
5 out of 5
Recommended
for Everyone
by A verified traveler from VT

Nice hotel, close to Boston & local colleges

Posted Oct 16, 2017
Pros: Cleanliness, attractiveness, location, and ease of access from Rt. 93.
Cons: I can't think of anything.
Location: Location is great. It's easy to access and it's close to Boston. There are colleges, museums, restaurants of all types, shopping, etc.
We had an excellent experience at this Marriott. Accommodations were very clean & comfortable. I chose this Marriott because it's high quality without costing me the Boston prices; I felt that the price of our room was reasonable. It's close to the college we visited for family weekend and close to Boston. People/staff were both professional and friendly. Food is available and parking is easy. I don't have a single complaint and I would definitely stay here again.
Comment from Hotel Management
Oct 17, 2017 by HotelMgmt, Hotel Management
Hi, Katie. It’s wonderful to hear how well our property suited your needs, and we’re thrilled that you had an enjoyable stay. We look forward to your return visit the next time you visit the Burlington area. Thank you!