Lobby

Reviews of Comfort Suites Burlington

2.5 out of 5
Comfort Suites Burlington
1780 Stonegate Center Dr, Burlington, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 514 reviews" "
Rating 8 - Good. 144 out of 514 reviews" "
Rating 6 - Okay. 41 out of 514 reviews" "
Rating 4 - Poor. 15 out of 514 reviews" "
Rating 2 - Terrible. 5 out of 514 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice peaceful area
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Great free breakfast!
Stayed 3 nights in Mar 2024

8/10 Good

William

Traveled with family
It was close to a function we had to attend, so for one night it was good.
Stayed 1 night in Feb 2024

6/10 Okay

Ashley

Traveled with partner
Really noisy. A lot of Birthday parties and whem doors closed they were very loud. Room had a musty smell. Nothing special.
Stayed 1 night in Feb 2024

4/10 Poor

Carisaa

Room above us was very noisy thru midnight. I have 2 kids, 1 being 3 years old and couldnt sleep due to the loudness of the room above us. We complained multiple times and was told nothing could be done. When checking out i asked for some type of reimburselment and they refused. The desk staff were not polite nor inviting.
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and the bed was very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Stayed 1 night in Jan 2024

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice upgrades have been done. Very nice pool and hot tub. Lobby was very nice. Rooms are good size and beds are comfortable. Nice hot breakfast. Only down side is pets are not allowed.
Stayed 2 nights in Dec 2023

8/10 Good

Rose

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was last minute, but we had a great stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying here when we come to town because it is the closest to the family we visit. This property is usually quiet, nice amenities, staff is always friendly. Per usual, with any hotel, the worst thing about hotels is the other people visiting and they are sometimes the worst. People need to learn some etiquette. But that isn't the hotels fault. The hotel itself is definitely worth the stay, even if people suck.
Stayed 1 night in Dec 2023

8/10 Good

Esperanza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JAMES T.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very nice room, excellent facilities, nice breakfast, I was very pleased with my stay there!
Stayed 1 night in Nov 2023

10/10 Excellent

Lois

Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, clean and comfortable, friendly service and a quiet location.
Stayed 2 nights in Nov 2023

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Property was located in a convenient location
Stayed 6 nights in Sep 2023

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was very nice, comfortable and clean.
Stayed 1 night in Sep 2023

2/10 Terrible

Aimee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never be back
Woke up to ants everywhere and all over our stuff, weren't even there for 12 hours total, all the desk manager had to say was "all get someone up there but it will be a bit" I asked if I could speak to someone else and at that point she offered to take $25 off our $200 room. I am appalled and we all left feeling like we had things crawling on us. We travel over 25 weekends a year with competetive sports and spend alot of money on hotels only to jave this hotel treat us like we should just deal with it.
Stayed 1 night in Sep 2023

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds clean rooms good breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Quiet stay and clean
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice rooms and awesome breakfast
Stayed 1 night in Jul 2023

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable, clean, and everything you would expect for its star level. The staff was friendly and our kids thought the breakfast was great.
Stayed 2 nights in Jul 2023

8/10 Good

Carl

Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely breakfast and the rooms were large and quiet!
Stayed 1 night in Jul 2023

10/10 Excellent

Leslie

Stayed 1 night in Jul 2023

8/10 Good

Christian

Stayed 2 nights in Jul 2023

10/10 Excellent

Sadoc

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, pool, and room quality. Workout room doesn't have too many options but that's OK.
Stayed 3 nights in Jul 2023

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Carlena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Stayed 4 nights in Jul 2023

6/10 Okay

Jennifer, Elkhart Lake

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean and huge. Shower could have been better. The staff could have done a better job not letting little kids run around the hallways at all hours making a lot of noise as I didn’t get good sleep. Due to that I checked into the casino hotel for my second booked night and ended up paying for two hotel nights instead of one. Breakfast was typical and hot. The breakfast attend was really nice and helpful to everyone. Honestly would give this hotel another try if I didn’t need to be up early.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jill, Mountain Home

Stayed 3 nights in Jun 2023

8/10 Good

Amy

Stayed 4 nights in Jun 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Karras

Traveled with family and small children, Traveled with group
Our room was nice and clean. Staff was helpful. Wide varity for breakfast with a nice eating area. Very nice hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Jen

Stayed 2 nights in Jun 2023

8/10 Good

mark

Traveled with family and small children
Liked: Cleanliness, staff & service
nicely cared for could use a little remodeling
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023