Lobby

Reviews of Courtyard Marriott Burlington Harbor

3 out of 5
Courtyard Marriott Burlington Harbor
25 Cherry St, Burlington, VT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 664 reviews" "
Rating 8 - Good. 178 out of 664 reviews" "
Rating 6 - Okay. 43 out of 664 reviews" "
Rating 4 - Poor. 12 out of 664 reviews" "
Rating 2 - Terrible. 15 out of 664 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Went for eclipse - how could it not be fun!
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property nice rooms. Plenty of parking available. Walkable to shops and restaurants.
Stayed 1 night in Apr 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in downtown Burlington. The sunset view from the bar area is fantastic. The lobby/bar area was very nice and apparently fairly popular, with a friendly vibe. A very easy walk to Church street as well as the waterfront. As a sidebar, we didn't have trouble finding street parking.
Stayed 2 nights in Mar 2024

8/10 Good

Lisa G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Everyone is so friendly and the hotel is beautiful. It is very clean, love the walk-in shower, love the location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for visiting Church Street shops and restaurants, food in the hotel was excellent and the staff could not have been nicer. Best place I have ever stayed in Burlington. Only issues were small; floor in the shower in room 705 doesn't tilt toward the drain so there is a large slippery puddle left even 24 hours after you last showered, towel bar or hooks on the back of bathroom door would have been really handy, and bathroom sink has a big crack in it, which didn't affect function at all, but may get worse over time, so check it out. Thanks for a great stay!
Stayed 3 nights in Mar 2024
Response from Sophie T on Mar 17, 2024
Good afternoon Laura,I'm so happy to hear that you had a wonderful stay with us, and that you loved our location, dining, and your experience with our lovely team here! I also appreciate your feedback on what can be improved in the bathroom. We are beginning our hotel renovation within the next year, and look forward to making those improvements. I will discuss this feedback with my maintenance team, as we always value our guest feedback. We hope to welcome you back the next time you are in Burlington :)Best,Sophie TFront Desk Supervisor

10/10 Excellent

Patricia, Winchester

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce hotel near restaurants, shops and walking along the path above the lake. Wonderful dining and bar. We ate dinner and breakfast in the hotel and food was delicious.
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our time here! Beautiful mountain views!
Stayed 4 nights in Feb 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Location was perfect for walking around downtown and the view of the lake was spectacular. The staff was so nice and friendly. Would most definitely stay here again in the future!
Stayed 2 nights in Feb 2024

8/10 Good

Christopher

Stayed 1 night in Feb 2024

8/10 Good

Natalie de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the property but noticed that surrounding area has deteriorated -more homeless people, but we will stay there again if the opportunity presents itself.
Stayed 2 nights in Dec 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kathryn

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
While I didn’t get the room that I reserved I did get an 8th floor room with a phenomenal view of the lake (I received an accessibility room but reserved a king room with pull out and lake view.) As I mentioned the view was amazing, the floor was quiet, all of the staff that I encountered were friendly and welcoming. The pool area and parking lot were clean; someone restocked towels at the pool within minutes of me calling to say they were out. The hotel parking was easy and right down the street from both Church Street marketplace and the lake. Everything was easy and quick to get to. There were less than 10 unhoused people in tents across the street from the hotel but that is through no fault of the hotel; no one ever bothered us and we (2 females) never felt unsafe. Not only would I recommend the hotel and area (this was our first time there), we’re planning to return in a few months.
Stayed 2 nights in Jan 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Maryanne, Westfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with clean rooms and a great location near breweries and downtown eating and shopping
Stayed 1 night in Jan 2024

10/10 Excellent

Valerie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with minor complaints
The room was on the top floor and had a beautiful view of the lake. Bed was very comfortable. Had to adjust the TV to see it from the bed. Walk-in shower was nice and soaps were adequate. Restaurant on the first floor was amazing though very pricey. Wasn't expecting to see as many unhoused persons tents near the hotel. My car was broken into though only souvenirs were stolen. We parked in the garage under the hotel.
Stayed 1 night in Dec 2023
Response from Patrice Mercurio on Dec 11, 2023
Thank you for your feedback regarding your recent stay at Courtyard Burlington Harbor! We are happy to hear you enjoyed your time with us. I apologize that your car was broken into and have reported the incident to the city garage. Please let me know if you would like to discuss your stay in greater detail.

8/10 Good

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. The area around was a little sketchy
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Awesome view of lake champlain and mountains.
Stayed 2 nights in Nov 2023

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities
- not good that there is no security check to prevent non-residents coming from the garage from entering swimming pool area. Card swipes required elsewhere and should be required for those coming from garage into hotel at pool level. - water is over chlorinated - makes coffee taste awful
Stayed 2 nights in Nov 2023
Response from Sophie T on Nov 26, 2023
Good afternoon,Thank you for your feedback. The safety of our guests is our top priority, so we appreciate your feedback about requiring a key card for the garage entrance at all hours of the day. Again, thank you for your feedback.

10/10 Excellent

Louis

Liked: Amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Nov 2023

10/10 Excellent

Janice

Stayed 1 night in Nov 2023

10/10 Excellent

Eryca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right downtown, within walking distance to historic Church street area which has everything you need from shopping, dining even a laundromat. The property was clean , quiet and staff was professional. I would definitely stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Juanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the indoor and outdoor areas of the property. The breakfast and service was excellent. Would stay again!
Stayed 1 night in Nov 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will always stay here. Accommodating
Stayed 3 nights in Oct 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Amenities
Great location near the water front.
Stayed 1 night in Oct 2023

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Elizabeth

Traveled with family
Location location! Directly across from Battery Park, and one short block away from Church Street Marketplace. The staff was friendly and helpful. Would definitely recommend.
Stayed 4 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Awesome stay
Stayed 2 nights in Sep 2023

10/10 Excellent

CAREYANNE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food at restaurant was fantastic
Stayed 1 night in Sep 2023

10/10 Excellent

Conner

Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023

8/10 Good

Linda Miller

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome restaurant and servers for breakfast. Although on the expensive side, i highly recommend including breakfast with your booking. Parking available, but extra per day.
Stayed 4 nights in Sep 2023

10/10 Excellent

Keiko, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 3 nights in Sep 2023

10/10 Excellent

Candice, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They definitely did everything to make my stay comfortable. Top notch.
Stayed 2 nights in Sep 2023
Response from Sophie T, Front Desk Supervisor on Sep 16, 2023
We're so happy to hear that you had a lovely and comfortable stay! We hope to welcome you back the next time you are in Burlington :)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - only hotel I will stay at in Burlington
Incredible: stay here. Right near Church Street and the lake. Walkable distance to both.
Stayed 1 night in Aug 2023
Response from Sophie T, Front Desk Supervisor on Sep 16, 2023
We're so glad to hear that you love our location and that we are your home away from home when you are in Burlington. We look forward to your next visit :)

8/10 Good

liron

Stayed 3 nights in Aug 2023

10/10 Excellent

Fabienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2023

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and friendly staff. Will visit again, if need be.
Stayed 1 night in Jul 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Friendly. Real Pro’s
This was a last minute book but it worked. The hotel was great. The staff were excellent and friendly and just a pleasure. The location was great. Walkable, safe and parking was a breeze.
Stayed 1 night in Jul 2023
Response from Sophie T, Front Desk Supervisor on Jul 22, 2023
Hi there! I'm pleased to hear that you had a wonderful stay with us at the Courtyard Burlington Harbor, and a great experience with our lovely team here. We hope to welcome you again the next time your travels bring you to Burlington :)

6/10 Okay

Samara

Stayed 1 night in Jul 2023

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Close to the fabulous waterfront and also to Church Street. The lobby was lovely.
Stayed 1 night in Jun 2023
Response from Sophie T, Front Desk Supervisor on Jul 13, 2023
Hi Linda, I'm so happy to hear that you loved our location and lobby! We hope to welcome you to Burlington again soon :)