Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
75% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Hotel was not as expected

Posted Oct 1, 2015
Pros: Flat screen TV, kitchen with cook top, close to shopping, dining, and movie theater
Cons: air out hallway to attempt to remove smell; clean rooms better especially in the bathroom
Toilet and bath tub were dirty and had to be cleaned before use. There was a stench in in the hallway after getting off elevator. Hotel is very close to mall shopping, decent dining options, and movie theater.
1 out of 5
by A verified traveler from Toronto

Filthy and in terrible repair

Posted Oct 1, 2015
The sprinkler in my ceiling leaked water onto the floor all night. There was somebody else's toothpaste spit in the sink. There was no soap. The kitchen cabinets and drawers were full of greasy crumbs. I could go on but you might feel sick.
3 out of 5
for Everyone
by A verified traveler from Venice FL

Great location,near mall,and Wegman's super market

Posted Sep 30, 2015
Pros: Location was perfect for us, room was a nice size and had all we needed for a 5 day stay.
Cons: You must upgrade the first impression........Elevators are a mess. Coffee in the morning was always running out,
Location: See above about location. This hotel is in a great location.
Hotel staff was very helpful to us. We arrived at 11am and check in was 3pm. Chris got us a room right away, he was great. Our stay went down hill from there. First impression was the elevator, it was filthy we were afraid to touch the buttons. floor dirty walls were a mess. When we got to the room we were worried about how clean things were. We had some wipes and went to work on all the surfaces etc. after we cleaned the room we felt better about our 5 day stay. Next problem was the toilet seat was falling off, a call to Chris at the front desk for help and a service man was in the room to fix it in 10 min. again great hotel staff saved the day.
2 out of 5
by A verified traveler from GA

Just a terrible experience!

Posted Sep 29, 2015
Pros: Proximity to major highways.
Cons: More training and more staff being on shift would be a start.
This has to be the worst hotel I have ever stayed in. As an Extended Stay, you are asked to let the front desk know what types of ammenties you will need (plates, cups, silverware, etc) for your stay, since they have a small cook top, fridge and microwave. I made my selection and, although I requested it 3 times during my first night there, I never received it. The only reason I did was because I went back for a 4th request. Also, i continued to receive recorded wake up calls even though I never requested one and then went to the desk and requested that they be stopped. The clientele there during my stay was loud throughout the night and I even was woken up by the front desk clerk at 3am one night because she said I called to complain. I hadn't, but wanted to then! All in all a terrible experience for me.
3 out of 5
for Everyone
by A verified traveler from Southern California

Great location, affordable comfort

Posted Sep 23, 2015
Staff was delightful, always smiling and helpful. Parking close and easy, breakfast a quick grab while heading out the door Room was clean, comfortable and quiet. Great value for area
4 out of 5
for Everyone
by A verified traveler

Nice hotel close to Boston attractions.

Posted Sep 21, 2015
our overall experience was very good. The staff was helpful and friendly. Our room was clean and comfortable. Would come back if ever in the area again.
2 out of 5
by A verified traveler

the bed sheet is not even clean

Posted Sep 8, 2015
in my 21 days trip, this hotel is the only one whose bed sheet got yellow marks at several places. Disappointing.
2 out of 5
by A verified traveler from MA


Posted Sep 1, 2015
Pros: Location
Cons: Facilities,cleanliness
Location: Close to many amenities
The hotel is very run down. Rooms are musty smelling and not that clean. Would not return there or recommend it to anyone.
1 out of 5
by A verified traveler from Boston

Very Bad Hotel

Posted Aug 31, 2015
Pros: Eveything was terrrible
This was the worse hotel you can stay. They did not give you the room that you reserve. They simply say all the rooms are fully booked and they will give you a basement room
1 out of 5
by A verified traveler from Boston

Don't' stay here

Posted Aug 26, 2015
Pros: Nothing
Cons: Everything
Horrible hotel. Rooms outdated. Poor quality mattress.Trash overflowing. Parking lot littered with trash. No amenities. Continental breakfast was a joke.