Ratings based on 1,425 Verified Reviews

4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

My Stay

Posted Nov 14, 2016 on Orbitz
Pros: It was clean and cozy. The staff was very pleasant and helpful.
Cons: No room service. It would be a great service and addition to a wonderful place to stay.
Location: N/A
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Great
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for the price

Posted Nov 10, 2016
It was hard to find a place in Boston for a good price. This place was great value. A family of four using a 1 bedroom suite. Loads of great options at the buffet. Everything in the room was clean and new. Bed was amazing. I didn't catch her name, but the lady at the front desk who helped me with the laundry facilities on Tuesday night was wonderful. Great customer service. Thanks
5 out of 5
by A verified traveler

Really nice clean hotel

Posted Nov 8, 2016 on Hotels
Great
4 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Hotel needs some work, but rooms are fantastic

Posted Nov 7, 2016
I was a little worried when I checked in as the hotel seemed a bit dirty and dingy. There was also a strong smell on cleaner on everything that wasn't pleasant. The elevator was dirty and had scuffs and dings all over it. Was very surprised at the room though, it was super clean and comfortable. I can't believe there is basically a full kitchen in there, and the bed was very comfortable. Two flat screen tvs seems a bit much, but plenty of room. Really liked the pillows actually. Normally I don't have a good time with hotel pillows but these were great. Slept quite well for being in a hotel! Would go back, despite the less than welcoming look f the rest of the hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2016 on Hotels
5 out of 5
by A verified traveler

Great Experience

Posted Oct 28, 2016 on Hotels
I am completely impressed!! From the moment I walked in with my family we were greeted by the very friendly staff. I will admit I was slightly weary at first having been called the day before arriving that the original 2 bedroom suite I had booked was now flooded due to a burst pipe. However, Tiffany was incredibly apologetic and helpful they gave me 2 - 1 King bedroom suites and didnt charge me for the 2nd room and dropped the rate for both nights. Our rooms were spacious and clean. Excellant cleaning staff and the free breakfast buffet is good with plenty of options. This hotel is well located with plenty of restaurants and stores nearby. Burlington Mall is a few minutes away. Would definitely stay here again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2016 on Hotels