There were two fundamental problems with our stay. Neither had anything to do with a perfectly friendly and helpful staff. The first is that on both nights of our stay there were significant, and I mean significant, problems with the "neighbors" in their room. The first night there appeared to be a dangerous, extremely agitated individual next door involved in some kind of a business transaction that went on for a long time; like hours. We moved our room. The second night there were three couples who were loudly partying in what sounded like hook-up situations. Second, both rooms had significant mildew smell coming out of the heating system. Not a good experience, despite a very nice staff.