Ratings based on 89 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Lovely room only concern lift out of orderPosted Jun 19, 2016
Lovely room bed comfortable and good breakfast lift was out of order we stayed on the second floor but was offered a ground floor but happy to climb the stairs as we thought better to leave for older guests staying would recommend to anyone nice and quiet too there
by A verified traveler from Kent
A very disappointing stayPosted Apr 29, 2016
We were very disappointed with our recent stay at The Grovefield, not that the check out staff seemed bothered. When we arrived check in staff seemed confused that we had booked with Expedia and couldn't find our booking. When I showed my confirmation forms we were shown to a room and I expressed my surprise that the room was not as it looked in the pictures (on here), I was assured it was an upgraded room as per our booking form. So we thought no more of it - not the best of rooms and would have been disappointed even if we hadn't upgraded. However when we checked out, they had obviously forgotten we were booked with Expedia and presented us with a bill for the room - priced at £75 not the £100 we had paid and when I queried it the lady was very rude, snatching it and saying "you shouldn't have seen that", this was the final straw after a bad experience at dinner and a room where people were walking past the window constantly so we had to have the curtains shut and be in the dark if we didn't want them waving in, and very little comfort. I would not recommend nor stay again.
by A verified traveler from London/
Disappointing.Posted Mar 18, 2016
Pros: Breakfast was nice.
Cons: Enforce your non-smoking policy and give your resident's some privacy if rooms are overlooked with better security on patio doors than a loose bolt.
Location: Cliveden gardens.
I'd been looking forward to a couple of days away from London and this hotel read well. The room I was initially given was lovely - nice view and not overlooked. Sadly a smoker next door ruined that and instead of the hotel telling him not to smoke I had to move. Unfortunately this is where it all went down hill. The first alternative I was given may have been larger but was overlooked by the guests on the second floor, including the smoker - not very private. I was then shown several other rooms which all felt claustrophobic. I was finally given a room on the ground floor with a beautiful view but as I later found out, also gave all the guests walking by and smoking right outside the window, morning and night, a perfect view of the entire bedroom. Not very private. The meal I ordered was beautifully presented but not only reeked of cigarette smoke it also tasted of it. The chef claimed it was burnt butter, but I've never tasted butter like that, burnt or not. The whole of the mashed potato was infused with this strange rank bitter taste that remained in my mouth for hours afterwards. To finally cap it all I had one of the worst night's sleep I have ever had in a hotel and I've travelled all over the world and stayed in hotel's directly under flight paths in some of the busiest cities in the world. Guests banging doors every half hour meant that I was kept awake until the early hours. The only soothing thing was the owl in the night. Perhaps I was unlucky.
by A verified traveler
Get the basics right.Posted Jan 4, 2016 on Hotels
The hotel was largely okay and the staff were friendly. I had two main criticisms - firstly that the shower in the room was pathetic. It took ages for the water to warm up and the water flowing from the shower head was little more than a dribble. To say it was pitiful would be an understatement. A hotel of this class should provide much better basic facilities than this as standard. The second complaint was that having not been given the exit code for the barrier I buzzed reception from the key pad to gain the code as instructed. I must have sat buzzing the key pad for at least five minutes and still got no answer from reception. With cars now queued up behind me I had to re-park my car and return to reception (where I found an empty desk) and finally found a member of staff in the bar who knew the code so that I could exit the premises. I appreciate the receptionist may have been called away but to leave reception unattended for such a length of time with people unable to exit the premises is simply unacceptable. Either ensure everyone is made aware of the exit code at check-in or ensure reception is manned at all times. This really isn't good enough.
by Andrew from Mansfield
Relax in comfort.Posted Dec 13, 2015 on Hotels
All in all this was a very relaxing hotel. Perfect stop off in between meetings. Very comfortable rooms with free wifi throughout the hotel. Food was very nice indeed. I will certainly be stopping here again soon.
by Adrian from Hertford
Good hotel but not quite excellentPosted Oct 29, 2015 on Hotels
We stayed here with about 40 others for a wedding nearby. The hotel was welcoming and clean and the room well equipped but our second floor room was incredibly hot, despite the heating being off and the windows open. In a few places the decor looked a bit worn. The breakfast was a bit chaotic with the one man who was serving on his own for most of the time being clearly overrun and while the hot food was replenished, the cold food was not which was difficult for our vegetarian/kosher friends. That said, it was a good place to stay and I would use it again if I were in the area.
by A verified traveler from Cheshire
Great Hotel for Burnham Cricket ClubPosted Sep 8, 2015
Pros: Security; Friendly Staff; Comfortable room; Good choice of tasty food on menus.
Cons: More use of the vast grounds could be made, eg. Crown Green bowling, Putting Green, Croquet lawn
Location: Close to Burnham Cricket club, Taplow, Maidenhead and Slough
We booked 2 nights at the hotel so that we could attend a 40th Birthday celebration at the nearby Burnham Cricket Club. The location was excellent for this, within 200 yards of the Cricket ground and within easy walking distance, saving us having to book a taxi there and back. It was also a great venue for visiting our friends in nearby Taplow and for any shopping in Slough or Maidenhead. The hotel was smart, comfortable and security conscious with the locking gates at the end of the driveway/car park a nice touch. The staff were all helpful and friendly, The food served in the bar and at breakfast was good and tasty and you have an excellent choice. All in all it was a great weekend, with a nearby comfortable welcoming venue to stay.
by A verified traveler from PLYMOUTH
Nice Hotel ideal for visiting Windsor, Ascot.Posted Jun 21, 2015
Pros: it is in a very quiet place away from the hustle and bustle of the city.its in pleasant surroundings.very clean and well decorated throughout.
Cons: nothing just keep it the way it is.
Location: Ideal for visiting Windsor,Ascot,Cliveden the National Trust house just up the road from hotel.
Brilliant,we enjoyed everything at the hotel from the location,the food which they served in the bar and restaurant.
by A verified traveler
our stayPosted May 31, 2015 on Hotels
Room was small, hot with good furniture.(room was not as described on booking website) Hot & Stuffy no aircon and unable to open window due to safety chain, only a small fan to keep us cool. Noise from function keep us awake till 1am. This is the only time I have seen scrambled eggs that resemble poradige!! (avoided them) This hotel caters for weddings and functions not towards the individual traveler.
by A verified traveler from Virginia Beach
nice, quiet stay near LondonPosted May 12, 2015
Pros: quiet, out of the way, yet it has all ammenities.
Location: Windsor and Windsor Castle, London.
spent one night while visiting Windsor Castle. Enjoyed the solitude this hotel has from the busy bustling London. The grounds are very nicely kept and the food at the restaurant was excellent.