Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bordeaux

Burnley's party hotel par excellence

Posted Aug 24, 2015
Pros: Staff attitude.
Cons: Stuffy rooms, lack of fresh air.
Location: Brierfield is the posh part of Burnley, close to picturesque Pendle Hill.
9 bogus alarm calls from 1am from young wedding party revellers left a bad first impression on Friday night/Saturday morning. Night staff frankly did not know how to deal with the situation. Apologies and comp breakfasts the least the hotel could offer for a broken nights' sleep in stuffy AC free rooms. Most of the day staff were charming and friendly, breakfast food good, night bar friendly, good standard gym, spa and leisure club free for guests an absolute bonus for a good, overall,value-for-money deal.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Tired and Dated

Posted May 22, 2015 on Hotels
If ever a hotel was in need of a refurb this is it.
5 out of 5
Recommended
for Business Travelers
by Nicholas from High Peak

Excellent place to stay

Posted May 17, 2015 on Hotels
Had an excellent stay, got upgraded to a beautiful room at the front of hotel. Lovely breakfasts, great health club. Staff were all very helpful. Can't fault it, would highly recommend.
4 out of 5
Recommended
for Personal Event
by Sveinung from TRONDHEIM

OK HOTELL

Posted May 15, 2015 on Hotels
SOV BARE DER OG FIKK IKKE BENYTTET NOE AV FASILITETENE.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted May 10, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from suffolk

Where we needed to be

Posted Apr 26, 2015
The staff were outstanding. So helpful with everything & very understanding with my mother who has limited mobility & sight.
4 out of 5
Recommended
for Business Travelers
by Sue

This traveler left a rating score only Posted Mar 13, 2015 on Hotels
3 out of 5
Recommended
for Business Travelers
by A verified traveler

One night stay at the Oaks Burnley

Posted Mar 7, 2015 on Hotels
Overall a nice hotel but some of the rooms are a long way from reception, up and down 3 or 4 staircases. The room could have been cleaner but the pool area is very nice though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Local hotel

Posted Feb 16, 2015
Spent a lovely night here for valentines. Everybody was pleasant and welcoming.
2 out of 5
Recommended
for Business Travelers
by Harold from North East

will not return

Posted Feb 13, 2015 on Hotels
food was poor quality and not cooked, service was poor, even final bill was wrong.