Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from South West

Quiet hotel, lovely staff

Posted Aug 27, 2016
Pros: Very quiet hotel, with good beds & decent food.
Cons: If they had rooms with a walk in shower it would be lovely but I appreciate the cost involved in that sort of change.
Location: We visited the Angel of the North & a couple of sewing shops on the way back from Hexham.
The old part of the hotel has a lovely character, but there are lots of steps up & down to the rooms in the modern part of the hotel. We had a lovely dinner from the fixed price menu, we has to be off early so I can't report on the breakfast. Slightly small room but the twin beds were comfortable and whilst I don't like a shower over the bath (I fell over getting into one in Cardiff) (Oh & the shower screen did leak) the bath room was clean & tidy. The pool was small but there was a steam room & hot tub and plenty of hand rails to make getting in & out easier. Staff were lovely, happy to help and worked well together.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 11, 2016 on Hotels
4 out of 5
by Jennifer from Leicester

Ok place, no issues

Posted Apr 27, 2016 on Hotels
A one night stay for business in the local area. The hotel is large (be warned that you may have quite a walk to get to your room), and the room i had was also a very good size. The hotel had good wifi and the breakfast selection was also good.
5 out of 5
by Bradley from Derby

Bolt hole in Burnley

Posted Apr 24, 2016 on Hotels
A quick overnight business trip. Whilst part of a chain the character of the hotel defies this. Such a beautiful stained glass window that cannot fail to impress.
5 out of 5
by nigel from Ireland

Great stsy

Posted Apr 17, 2016 on Hotels
Great stay staff fantastic especially Jodie the receptions was fantastic 5*
3 out of 5
by Jian from London

an old fashion hotel

Posted Mar 25, 2016 on Hotels
Shower is running cold water. My 6 years daughter nearly drowned in that swimming pool.
3 out of 5
by Robert

This traveler left a rating score only Posted Mar 9, 2016 on Hotels
3 out of 5
by Paul

Posted Mar 1, 2016 on Hotels
Room was nice the Beer was over priced and not nice
4 out of 5
by Gareth

This traveler left a rating score only Posted Jan 25, 2016 on Hotels
4 out of 5
by kim from radcliffe

oakliegh

Posted Jan 14, 2016 on Hotels
The tea/coffee facilities wasn't Topped up. Was expecting a buffet breakfast, wasn't worth £10 per person. However staff was friendly and the hotel is comfortable.