Ratings based on 292 Verified Reviews

3.2 out of 5
67% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Mar 6, 2017
Only place in town that took pets. No smoking room but still smelled of smoke. Just repainted but terrible job...corners still olds color. Looks like the cheaply updated. Would not stay here again however it was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the cost.

Posted Feb 24, 2017
The staff was probably the nicest hospitality staff we have ever encountered. The only reason the room didn't get an excellent for cleanliness is there was a half eaten pb&j sandwich by the heater that was almost petrified, and long black hairs hanging from the lamps.
4 out of 5
Recommended
for Families
by A verified traveler

Last minute reservation late at night

Posted Feb 5, 2017
Pros: Very friendly and personable staff. Easy going. The beds were plenty cozy and the room was big enough.
Cons: The trim on the chest of drawers fell off when we opened the drawer but it was no big deal. Just old furniture.
Location: Loated on the main highway running through town on the east end of town near Safeway and Les Schwab. Good location.
We had a tire blow out and ended up staying here until morning. The check in was easy, quick, and very friendly. The room furniture is old and falling apart a bit but the beds were very comfortable. The kids loved the continental breakfast.
Comment from Hotel Management
Feb 16, 2017 by Dean, Hotel Management
Thank you for your feedback, it is very much appreciated. We are sorry about the circumstances of your stay, but we hope to see you again soon, under better circumstances of course. Once again thank you for the feedback. Sincerely, Dean Webb GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Medford, Oregon

nice hotel easy to find, great people

Posted Jan 23, 2017
Pros: This hotel was very clean and the staff was extremely helpful
Cons: The only improvement would be to upgrade the rooms . They could use a new look
Location: This place is really in a small town out in the country. Not much to do there. We were just visiting family.
My husband and I traveled from Medford, Oregon to Burns ,Oregon by car for a fiftieth wedding anniversary party. We love road trips. Being it was the worst winter in Oregon in years needless to say we had fun. While we were there it continued to snow. Every one there was really friendly and helpful. The office lady was there the whole weekend and was just as nice as she could be. The cleaning lady was very helpful and nice. The maintenance man helped when ever he could. We had to uncover our car the morning we left to come home. The maintenance man saw my husband uncovering the care and came and helped. even clearing a path around the car so we didn't have to lug our luggage in the snow. We will definitely stay again.
Comment from Hotel Management
Feb 16, 2017 by Dean Webb, Hotel Management
Thank you for your feedback, it is very much appreciated. We are glad your stay went well. We are currently trying to upgrade and renovate our rooms. We hope to see you again soon . Once again thank you for the feedback. Sincerely, Dean Webb GM
4 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Posted Dec 30, 2016
It was a great place to relax and take a break from my travels. Water wasn't as warm as I would have hoped but it wasn't necessarily cold. Good water pressure and the breakfast wasn't bad. Overall, pretty good place to stay.
Comment from Hotel Management
Dec 30, 2016 by Dean, Hotel Management
Thank you for the feedback, it is very much appreciated. We hope to see you the next time you are in town! Sincerely, Dean Webb GM
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thanks we are happy to heard from you . You enjoy your stay.
1 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thanks
4 out of 5
by A verified traveler

Live safer with friendly service

Posted Oct 25, 2016 on Hotels
After a whole days worth of driving from Las Vegas towards Portland we needed a place to stay. We had been driving hours before we even saw signs of life, which was Burns. We picked this place because it was cheap and decently rated. Though the room was a little run down it was to be expected for the price. The part that made it worth while was the hospitality. We were greeted by the nicest woman and her dog who I felt genuinely cared about our stay there and who was very pleasant to talk to. Would recommend if you're on a budget and appreciate friendly service.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thanks so much you enjoy your stay with us . See you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from nevada

Posted Oct 24, 2016
We came late, and the staff was friendly and already to check us in. Super friendly when we checked out first thing in the morning too. The room was okay, clean, didn't smell too bad. Not the best shower head.
Comment from Hotel Management
Oct 28, 2016 by Jag, Hotel Management
Sorry for the shower head almost we change new one but some missing we replace soon. Thanks you rest of enjoy.