Ratings based on 1,097 Verified Reviews

3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from rochester MN

Value vs quality

Posted Dec 4, 2017
For the price this exceeded my expectations right away. The room was perfect with a lot of Amenities, but what I loved about the room was how many outlets and USB ports for charging your phone they were everywhere. There even was a Bluetooth connection to connect to the TV to stream Netflix or YouTube from your phone to the TV.. those subtle touches were nice. The only improvement which isn’t much of a negative was the shower head 🚿 it was very old and low, I’m 5’8” and I had to sort of duck under it.. breakfast area and food was awesome just enough selections and the staff very friendly. Restaurant next door to the Hotel also awesome literally steps away.
Comment from Hotel Management
Dec 6, 2017 by General Manager, Hotel Management
Rambo, on behalf of our staff, thank you for the very nice review. We were glad to read that you were pleased with our hotel and service. Our goal is to provide our guests the best value accommodations at the most affordable rates in the area. Thank you for acknowledging what a great value we are for future travelers who are considering staying with us. We hope to have the opportunity to welcome you back in the near future. Stephan Storch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from missouri

Great breakfast friendly staff

Posted Nov 29, 2017
Loved the staff and hot breakfast. Great location
Comment from Hotel Management
Nov 29, 2017 by General Manager, Hotel Management
Belinda, thank you for being our guest at the LivINN Hotel. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality and convenient location left you with a great impression. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Thanks so much, Stephan Storch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
Close to major highways. Good restaurant range nearby. Comfy
Comment from Hotel Management
Nov 28, 2017 by General Manager, Hotel Management
It was a pleasure having you as our guest at the LivINN Hotel. We are glad to know you were impressed with most aspects of our hotel, especially with our convenient location. We hope you will allow us to be of your service again whenever your plan brings you our way! Stephan Storch, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable, quiet

Posted Nov 24, 2017
Cons: My only suggestions is more fresh fruit for breakfast.
The hotel was easy to find, checkin was smooth. The room was clean and well appointed, The breakfast had a variety of items to choose from, my only suggestion would be more fresh fruit.
Comment from Hotel Management
Nov 25, 2017 by General Manager, Hotel Management
Thank you for including the LivINN Hotel in your travel plans. It’s our pleasure knowing you had an enjoyable stay and that you were impressed with your spotless room. Also, we have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We would love to welcome you back the next time you are in the area. Stephan Storch, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

NIce Hotel

Posted Nov 20, 2017
The outside looked a little sketchy but it was very nice inside.
Comment from Hotel Management
Nov 21, 2017 by General Manager, Hotel Management
Thank you for sharing your kind review of the LivINN Hotel. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Stephan Storch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location for our needs.

Posted Oct 25, 2017
Pros: Location. Towels.
Cons: The bathroom needs grab bars to help getting in and out of tub/shower and toilet too low to the ground. Elevator very slow.
Nice hotel, good location for our needs. Clean and quiet. Includes breakfast. Nice towels.
Comment from Hotel Management
Oct 25, 2017 by General Manager, Hotel Management
Judy, thank you for including the LivINN Hotel in your travel plans. We are glad you had a comfortable stay and that our location was perfect for your needs. We have made a note of your feedback as it shows us the scope of improvement. Your business is appreciated, and we hope to see you again soon. Thank you, Stephan Storch, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
Clean. Beds were awesome. Great place to rest.
Comment from Hotel Management
Oct 21, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your fantastic review of the LivINN Hotel. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Thank you, Stephan Storch, General Manager
3 out of 5
by A verified traveler from Canada

Our experience was ok

Posted Oct 17, 2017
Pros: The breakfast area was beautiful
Cons: It could have been a little cleaner
Overall the hotel was fine. There were certain areas that had been redone which were very nice but other areas were definitely noticeable that they needed some work. Our room was alright but some of the corners had not been cleaned and the stairwells were smelly and the floors needed washing. The person working in the breakfast area was fantastic and did a great job. The breakfast area was very nice.
Comment from Hotel Management
Oct 18, 2017 by General Manager, Hotel Management
Connie, thank you for staying with us and for sharing your feedback. We are happy you had a satisfactory stay and that you liked our complimentary “Express Start” breakfast. I have shared your concerns with my housekeeping team so that they can be more diligent in their work. We hope you will choose us again so that we can provide you with a much better hospitality. Stephan Storch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Wonderful surprise

Posted Oct 11, 2017
I stay in Burnsville several times a year for business. This hotel find was a nice surprise. It is centrally located, is very clean and the beds are so comfortable. The breakfast is adequate, I would have liked more fresh offerings but they change the menu daily. The lobby is presentable and there is a nice area for meetings if that is your need. The price can't be beat. I highly recommend this hotel. Business traveler
Comment from Hotel Management
Oct 12, 2017 by General Manager, Hotel Management
Thank you for being our guest at the LivINN Hotel and for your recommendation. We are so happy you enjoyed your stay and that you loved all aspects of our hotel. Your business is appreciated, and we look forward to welcoming you back. Thanks so much, Stephan Storch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Burnsville

Nice Hotel

Posted Oct 9, 2017
It does feel a little crowded but it looks beautiful. The breakfast was probably the worst part of the experience. Only go for the pancakes or sausage links or cereal or oatmeal!
Comment from Hotel Management
Oct 9, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at the LivINN Hotel. We are pleased to know you were comfortable here and were impressed with most of the aspects of our hotel. However, I am sorry our breakfast offerings were not to your liking and have taken a note of the same. We enjoyed having you as our guest and look forward to seeing you again on your next visit to the Twin Cities area. Thank you, Stephan Storch, General Manager