Fantastic hotel and staff.
Negatives: poor wifi in rooms at the far end of the hotel. Also no basic kettle and tea in standard room- disappointed about this simple comfort that was lacking.
Comment from Hotel Management
by Gbcp, Hotel Management
We, Grand Swiss-belhotel Çelik Palas thank you for staying with us. We are so glad to hear that you are satisfied with our hotel and staff. Regarding the other feedbacks you mentioned; our internet speed is strong enough, we are receiving positive comments about it. Probably the wi-fi connection problem was local it would help us if we would know the room you stayed in. We are happy to say that our complimentary kettle, tea and coffe tray we have placed in every room at our hotel. Thank you again for sharing your experience on this platform.
We hope to see you in the soonest future.
Front Office Manager