Posted Jun 8, 2016
We stayed here for 2 nights in Room 9 which was classified as a "family room". On arrival the first thing we noticed was the large amount of cobwebs all around the front entrance door to the hotel. The receptionist was helpful, but there were no lifts to our room which was up on the 3rd floor, and with 2 members of our party elderly and infirm, made the 4 flights of stairs very challenging for us. There was also no bar fridge in our room for us to store our cold food and drinks - we are travelling around the UK for 6 weeks with a small esky. These 2 points SHOULD be mentioned on their website. The room was unbearably hot and humid, and the bathroom was unbelievably tiny and like a sauna once we'd had a shower. When we sat in the lounge/bar area for several hours we repeatedly had to summon staff from downstairs to order more drinks. On a positive note, a staff member offered to carry our cases upstairs on arrival, and they stored our coldstuffs in the hotel's kitchen.