PRIME DELUXE TWIN | Minibar, in-room safe, desk, blackout drapes

Reviews of Hotel Paragon

4 out of 5
Hotel Paragon
46, Gwangjang-ro, Sasang-gu, Busan, Busan

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 529 reviews" "
Rating 8 - Good. 245 out of 529 reviews" "
Rating 6 - Okay. 108 out of 529 reviews" "
Rating 4 - Poor. 37 out of 529 reviews" "
Rating 2 - Terrible. 19 out of 529 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

LAURA

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Masanori

Stayed 1 night in Sep 2023
Response from HEO on Oct 6, 2023
まずはホテルパラゴンにご宿泊いただきありがとうございました 次回の当ホテルでの滞在が楽しい旅になることを願っておりますまたのご利用をお待ちしております

10/10 Excellent

Lavena

Liked: Cleanliness, staff & service, property conditions & facilities
I have no complaints about the property and staff: superb in my viewpoint. However the surrounding areas were dejected looking to the eyes and reminded me like I was in the ghetto. I do not speak the language but people were nice. Therefore if you don’t mind the surroundings areas, a very nice place to be at.
Stayed 3 nights in Aug 2023
Response from by g.m on Aug 17, 2023
Your many positive comments are really appreciated and thank you for taking time out to make them. Also we would like to express our apolgies that you had a negative experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly. We hope your next stay at our hotel will be a pleaseant journey and looking forward to welcoming you back again.

10/10 Excellent

Dongok

Liked: Cleanliness, staff & service, amenities
A reasonable rate!
Stayed 1 night in Mar 2023
Response from by g.m on Mar 15, 2023
저희 호텔을 이용해주셔서 대단히 감사합니다좋은 평점과 함께 좋은 리뷰 감사합니다다음번에도 이용 부탁드립니다감사합니다

6/10 Okay

David

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has clearly seen better days. Mold in the bathroom, carpet coming up in places, broken clocks, questionable cleanliness (found hair in the sheets that wasn’t mine). But the price is really good for American standards. Not sure what fifty-some-odd dollars normally gets you in Busan South Korea, as I only stayed for three days, and don’t think I’ll be back.
Stayed 3 nights in Feb 2023
Response from by g.m on Feb 18, 2023
First and foremost thank you for staying Hotel Paragon. We would like to express our apolgies that you had a negative experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly. We hope your next stay at our hotel will be a pleaseant journey and looking forward to welcoming you back again.

4/10 Poor

YASUTO

Stayed 1 night in Jul 2022
Response from BY G.M on Jul 31, 2022
네 이용해 주셔서 감사드립니다

8/10 Good

myungsook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from by g.m on Nov 17, 2021
네 좋은평점 주셔서 대단히 감사드립니다 앞으로도 자주 이용해 주세요 감사합니다

10/10 Excellent

SABIR

Stayed 2 nights in Jul 2020
Response from by G.M on Aug 14, 2020
파라곤 호텔을 이용해 주셔서 감사드립니다 앞으로도 고객 한분 한분깨 최선을 다하도록 하겠습니다 감사합니다

8/10 Good

Marion, Sacheon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Hotel, very close to Sasang bus station and subway. Clean and comfortable room , well isolated from the street noises . There are 3 restaurants in the building so it is also easy to eat a bite and have a drink.
Stayed 1 night in Feb 2020
Response from BY G.M on Feb 7, 2020
Thank you very much for using the Paragon Hotel. With continuous remodeling and better service I'll repay you Thank you by G.M

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from BY G.M on Jan 12, 2020
파라곤 호텔을 이용해 주셔서 대단히 감사드립니다 좋은 평가에 머리숙여 다시한번 인사드립니다 앞으로도 지속적인 리모델링과 더 나은 서비스로 보답하도록 하겠습니다 감사합니다

8/10 Good

Jack, Seoul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Closer to subway station n bus terminal. Not very busy n very calm hotel
Stayed 4 nights in Oct 2019
Response from BY GM on Oct 27, 2019
Thank you for using the Paragon Hotel. With continuous remodeling and better service I will repay you Thank you

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were comfortable and quiet. Breakfast was very good with a pleasing assortment of both Western and Korean dishes. Would stay here again
Stayed 1 night in Sep 2019
Response from BY GM on Oct 2, 2019
Thank you very much for using the Paragon Hotel. We're going to continue to do this with continuous remote control and better service. I'll pay you back. Thank you.

8/10 Good

Kisook

Liked: Room comfort
Where we need stay is close to business.
Stayed 4 nights in May 2019
Response from BY GM on Jul 23, 2019
It's very kind of you to use the Paragon Hotel. Thank you. I wish you all the best in your business while staying in our hotel. BY G.M.

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort
Old style hotel, good service, clean restful stay,
Last minute booking. Good service and comfortable stay. Hotel is older Korean style type place. Clean and comfortable room. No complaints.
Stayed 1 night in May 2019
Response from BY GM on Jun 13, 2019
t's very kind of you to use the Paragon Hotel. Thank you. I bow down to your favorable assessment. It's very kind of you to use the Paragon Hotel. Thank you. We will continue to reward you with continuous remodeling and better service.

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019
Response from BY GM on May 9, 2019
파라곤호텔을 이용해 주셔서 대단히 감사드립니다 앞으로도 지속적인 리모델과 더 나은 서비스로 보답 하도록 하겠습니다 감사합니다

8/10 Good

Rory

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from BY.G.M on Jun 13, 2019
Thank you for using the Paragon Hotel. Thank you. I bow to you with a good evaluation. I want you to pay me back with better facilities and services. I will do that

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from BY.G.M on Jun 13, 2019
Thank you for using the Paragon Hotel. Thank you. I bow to you with a good evaluation. Thank you for using the Paragon Hotel. I want you to pay me back with better facilities and services. I will do that

6/10 Okay

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but poor facilities.
Stayed 2 nights in Mar 2019
Response from BY.G.M on May 3, 2019
Thank you for using the Paragon Hotel. Thank you. We will continue to offer continuous remodeling and better service. I'll repay you. Thank you.

8/10 Good

Kern

Liked: Room comfort
Location was quite good, a lot of eateries & shopping centers ( E-Mart & home plus) within 10 mins. Near to Airport. Room wise, average, but the price is reasonable. Check in & out was in a breeze.
Stayed 1 night in Mar 2019
Response from BY.G.M on Mar 7, 2019
Thank you very much for visiting the Paragon Hotel. I am doing. In the future, we will continue to remodel and provide better service. Thank you for using the Paragon Hotel. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from BY.G.M on Jan 11, 2019
파라곤호텔을 이용해 주셔서 대단히 감사드립니다 좋은 평가에 머리숙여 감사인사 드립니다 앞으로도 지속적인 리모델링과 더 나은 서비스로 보답하도록 하겠습니다 감사합니다

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Room comfort
I just don't understand how you can put only two outlets in a room and have them in the worst places imaginable. It's very annoying.
Stayed 1 night in Nov 2018
Response from KANG CHANGWAN / GENERAL MANAGER on Dec 17, 2018
Dear. John I'm sorry to your inconvenienced. We inform you that you can borrow outlets in front office if you want. I apologize again, I'll look forward seeing you next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from BY.G.M on Dec 14, 2018
파라곤호텔을 이용해 주셔서 대단히 감사드립니다 좋은평가에 고개숙여 감사드립니다 앞으로도 지속적인 리모델링과 더 나은 서비스로 보답 하도록 하겠습니다 감사합니다

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to express bus terminal and movie theater. Lots of restaurants near-by.
Stayed 2 nights in Oct 2018
Response from BY.G.M on Oct 30, 2018
'd like to thank you for taking advantage of the Paragon Hotel. Thank you. I bow to you on a good evaluation. I'd like to thank you for taking advantage of the Paragon Hotel. Thank you. I bow to you on a good evaluation. I want you to pay back for better facilities and services in the future. I will do that

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the airport
Nice hotel close to the lightrail station. Two huge supermarkets across the street. Very good if you have an early flight from Gimhae!!
Stayed 1 night in Aug 2018
Response from BY.G.M on Aug 16, 2018
파라곤 호텔을 이용해 주셔서 대단히 감사드립니다 위치가 굉장히 편리하고, 주변에 쇼핑할 장소도 많이 있습니다 앞으로도 더 나은 시설과 서비스로 보답하도록 하겠습니다 감사합니다

6/10 Okay

D Karim

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2018
Response from BY.G.M on Aug 16, 2018
파라곤 호텔을 이용해 주셔서 대단히 감사드립니다 앞으로도 더 나은 시설과 서비스로 모시도록 하겠습니다 감사합니다 BY G.M

6/10 Okay

Verified traveler

Liked: Staff & service
Nice hotel & staff.
Stayed 2 nights in May 2018
Response from G.M on May 14, 2018
감사합니다 파라곤호테을 이용해 주셔서 대단히 감사드립니다

8/10 Good

Cheuk Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
near bus terminal and subway,also many resturants and supermarket near the hotel
Response from G.M on Apr 18, 2018
파라곤 호텔을 이용해 주셔서 대단히 감사드립니다 주위에 편리한 여러 시설들이 많이 있습니다 감사합니다

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Location was convenient, close to airport but hotel is dirty.
Response from G.M on Apr 11, 2018
파라곤호텔을 이용해 주셔서 대단히 감사드립니다 보다 나은 시설과 서비스로 보답하도록 하겠습니다 청결에도 더욱더 신경쓰도록 하겠습니다

8/10 Good

kwan, hong kong

Liked: Cleanliness, staff & service, room comfort
Excellent location
Easy access to intercity bus station Plenty of restaurants Around the hotel
Stayed 2 nights in Mar 2018
Response from G.M on Apr 9, 2018
파라곤 호텔을 이용해 주셔서 대단히 감사드립니다 보다 더 나은 시설과 서비스로 보답하도록 하겠습니다 감사합니다

6/10 Okay

Johan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from G.M on May 6, 2018
파라곤 호텔을 이용해 주셔서 대단히 감사드립니다 앞으로도 더 나은 시설과 서비스로 최선을 다해 모시도록 하겠습니다 대단히 감사합니다

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across from Sassang Bus Terminal
Great location for this traveling by bus to Gimhae airport.
Stayed 1 night in Jan 2018
Response from G.M on Feb 5, 2018
감사합니다 고객님 저희 호텔을 이용해 주셔서 더나은 시설과 서비스로 모시도록 최선을 다하겠습니다 감사합니다

8/10 Good

Doris, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near supermarkets and restaurants
Stayed several times in this hotel whenever we visit Busan.
Stayed 3 nights in Dec 2017
Response from G.M on Dec 29, 2017
네 감사합니다 더나은 시설과 서비스로 보답하도록 하겠습니다 감사합나다

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The location is far from the central area. Counter staff was not flexible, didn't allow us to check-in 2 hrs earlier though we didn't ask to get the room.
Stayed 2 nights in Oct 2017
저희 호텔을 이용해 주셔셔 대단히 감사합니다

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
The staff spoke minimal English and was rude when asked about early check-in. The walls are super thin and can hear pretty much everything from the other rooms. The hotel itself was not too bad a little old on the outside but the rooms were pretty clean.
Stayed 2 nights in Oct 2017
Response from G.M on Nov 15, 2017
좋은 지적 감사드립니다 직원 교육은 다시 시키도록 하겠습니다 개선해서 더욱 더 나은 서비스로 보답하겠습니다 감사합니다

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
It's convenience to move in and out from the airport
Stayed 1 night in Sep 2017
Response from G.M on Nov 16, 2017
저희 호텔을 이용해 주셔서 대단히 감사합니다 앞으로도 많은 이용 부탁드립니다 감사합니다

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel but the price is reasonable
I had an overnight layover and chose to stay at this hotel. I don't know if I would consider it a 4 star hotel. It was comparable to most mid-level Korean hotels. There were no problems with the hotel and the check-in agent spoke English well. I would stay here again.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
Hotel is an awesome location but the hotel is very old. Only a single outlet, saw bugs everywhere. Looks nice from outside but the infrastructure is pretty bad. Also there is no gym despite them advertising for one.

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location & service
Hotel is opposite the bus terminal to Jinhae & other cities. It's near 5mins subways with supermarkets, LG stores, restaurants nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Place is close to airport, which is so convenient for a short business in Busan. However, if you are also interested in the night life or the down town, this place is still another 20 minites to go by taxi. So far, this is not a bad choice! Here is the only thing, Expedia did not mention that break fast is not included.

2/10 Terrible

Yohan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Hotel was nice. Location not so great, but had access to local transit close.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and pleasant to stay. Close to major transportation.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No good maintenance
The room was placed tee, coffe and korean tee packs without sugar. Next day, coffe pack was not served and then I asked it but the room service replayed you have to buy a cap of coffe. Drai cao of bath tab was too hard for operation and slippy. Room floor did not make cleanning by a vaccum cleaner because some small dust were remained.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cinvenient to the Busan airport.
The Hotel is located close to the station and the intercity bus terminal. It takes about 5 min. to the Busan airport by train and it takes about 2 hrs to Daegu. The hotel clerk can speek Japanese and very kindness. The Hotel has a jim and spa and the guest can enjoy them freely. The restlant for a breakfast is a clean and prepared many dishes. the service personnel are also very kindness.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of things
I stay here every time I go to Korea! It is down town and at the center of everything!

8/10 Good

josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for a one night stay
Certainly clean but dated furniture. The only thing, I think the cigarette smoke is so infused in the old furniture, that you can smell it the moment you step in. Not too strong, though. They have two signs to remind you not to smoke, but I think they are about 15 years late. It was clean, the bed comfortable if you like a firm mattress. Reasonably priced for Busan for a one night stay on business.

6/10 Okay

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't wow me but nice enough
Room was nice though the hotel in general felt dated. Decent breakfast options although they don't change much (gets old if you are there more than a few days) The workout equipment was extremely dated - so much so that I just worked out in my room. I'm not sure they had workout equipment for women as it seemed like the gym was past the men's locker type room (in general, hotel had a masculine feel that was a little awkward). Was a short walk to the metro, a mall, and tons of restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport
Nice place with great service. Located in a very good shopping area.

6/10 Okay

Verified traveler

Noisy during the day and evening
The shop nearby played super loud music until 9pm or so. Was there one night for a transit and couldn't take a nap. Emart was close enough. 2 malls nearby.