Ratings based on 1,429 Verified Reviews

4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel great location

Posted Jun 2, 2017
Pros: Location and clean
Cons: Mabey air conditioner
Location: Close to shopping
Breakfast was super they were very helpful close to subway
3 out of 5
by A verified traveler from new york

Far from shopping/eating district

Posted May 15, 2017
If you are planning to shop/eat hangout in central seomyun area- this place is not for you. If you can't afford paradise- lotte ect., the busan business hotel across from Lotte hotel/mall is your best bet.
Comment from Hotel Management
May 25, 2017 by SMHRKU, Hotel Management
Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

Good hotel in a convenient location

Posted Apr 4, 2017
We (my wife, daughter and I) stayed in the Ibis Ambassador for 2 nights in March. The hotel exceeded our expectations. Our rooms were 'junior suites', which were spacious and very comfortable. The hotel was immaculately clean and the staff were friendly and helpful (and spoke good English). Being pretty exhausted, we, rather lazily, ate in the hotel restaurant on both evening - good buffet and great value for money, particularly as they were offering free beer! Overall, a cracking hotel, particularly for the price.
Comment from Hotel Management
Apr 9, 2017 by SMHRKU, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice n convenient

Posted Mar 30, 2017
Great location. Near metro n railway station. Good starting point to nearby attractions. Room is spacious n clean. Large bathroom with bath tub n shower.
Comment from Hotel Management
Apr 13, 2017 by SMHRKU, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient

Posted Feb 24, 2017 on Orbitz
Great business hotel in busan city center. Right next to bujeon market. Close to public transport as well. Will definitely stay here again
Comment from Hotel Management
Apr 3, 2017 by SMHRKU, Hotel Management
We very much appreciate your comments regarding your stay at the Ibis Ambassador Busan City Centre. It is always a pleasure to receive feedback. I deeply appreciate your compliment of our hotel. Your comments make us happy. I am sure that this feedback will serve as an encouragement to all of our staff and department. We also strive to continuously improve the quality of our brand. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice day.
4 out of 5
by AI LING

This traveler left a rating score only Posted Feb 23, 2017 on Hotels
5 out of 5
by A verified traveler

Good

Posted Feb 23, 2017 on Hotels
It was pretty good. Clean
5 out of 5
Recommended
for Everyone
by A verified traveler

good to move

Posted Feb 6, 2017 on Orbitz
very clean room and it is good for moving pusan anywhere
5 out of 5
by A verified traveler

Will be back!

Posted Jan 21, 2017 on Hotels
Comfortable stay
5 out of 5
by Oun heng

This traveler left a rating score only Posted Jan 8, 2017 on Hotels