Ratings based on 475 Verified Reviews

2.7 out of 5
40% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Oct 16, 2017
This was a hole in the wall, the main entrance is torn down and taped off. The room smelled like cockroaches and there was a dead one on the floor. The beds are very bouncy and not very steady.
Comment from Hotel Management
Oct 18, 2017 by Michelle, Hotel Management
Thank you for your response. It is customer's input that only makes us better. I have recently started as GM here and I am diligently working to improve the property. I wish I had been notified when you were here of all the problems you incurred. At this property we have a 100% guaranteed satisfaction policy. I am positive we could have made your stay much better. Again, thank you for your input and I hope you give us another try.
1 out of 5
by A verified traveler

Dirty hotel

Posted Oct 16, 2017
Terrible experience. To much noise, roaches in the room, room smell nasty
Comment from Hotel Management
Oct 18, 2017 by Michelle, Hotel Management
Thank you for your response. It is customer's input that only makes us better. I have recently started as GM here and I am diligently working to improve the property. I wish I had been notified when you were here of all the problems you incurred. At this property we have a 100% guaranteed satisfaction policy. I am positive we could have made your stay much better. Again, thank you for your input and I hope you give us another try.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel safe close to a lot of places quite

Posted Oct 15, 2017
My experience was amazing quick staff very respectful staff love this hotel a very great place to stay
Comment from Hotel Management
Oct 15, 2017 by Michelle, Hotel Management
Thank you for your response. It is customer's input that only makes us better. I have recently started as GM here and I am diligently working to improve the property. I am proud of the property and staff. I am so glad you enjoyed your stay, hope to see you again soon.
1 out of 5
by A verified traveler

Posted Sep 19, 2017
The hotel was dirty, the rooms were not very clean. Breakfast was inadequate. We could not have waffles in the morning because an employee forgot to come in and make the batter. One or two items out to choose from. The hotel itself was dirty. We were forced to stay here because Hurricane Irma had our hotel Tampa Stadium closed due to no electricity. Not happy.
2 out of 5
by A verified traveler

Only chose for Low Price

Posted Sep 19, 2017
This hotel was in terrible condition. The noise was over the top & constant. Felt extremely uncomfortable the entire time.
1 out of 5
by A verified traveler from Florida

No, super dirty

Posted Aug 18, 2017
I could not stay in this hotel, I had to leave and find something better, old and dirty
Comment from Hotel Management
Aug 30, 2017 by Front Office Manager , Hotel Management
We are very sorry for the poor conditions you experienced at our hotel. We take great pride in the fact that we do not want any of our guest to leave not satisfied. I only wish we had the opportunity to speak to you and see if we could have made everything to your satisfaction.
2 out of 5
by Theresa

Was not pleasantly surprised

Posted Jul 18, 2017 on Hotels
The lobby seemed nice, the check in was easy and the lady was nice. When we entered our room, it was missing coffee cups, coffee, and condiments for the coffee. It had a dead roach as we entered, nasty blankets, nasty comforter. Bed was comfortable. The bathroom was semi okay and had a live roach behind the door. I am never staying there again when I am in Tampa. I think it needs some serious updating too.
Comment from Hotel Management
Jul 28, 2017
We are very sorry for the poor conditions you experienced at our hotel. We take great pride in the fact that we do not want any of our guest to leave not satisfied. I only wish we had the opportunity to speak to you and see if we could have made everything to your satisfaction. I have passes along the message to our Housekeeping staff and apologize for any inconvenience.
3 out of 5
by Martino

It was aight!

Posted Jul 17, 2017 on Hotels
They gave us a room in the back of the building where there wasn't any lights at all. There was a lot of drunk bums hiding out by the gate, it was just badd!!
Comment from Hotel Management
Jul 28, 2017
We are very sorry for the poor conditions you experienced at our hotel. We take great pride in the fact that we do not want any of our guest to leave not satisfied. I only wish we had the opportunity to speak to you and see if we could have made everything to your satisfaction.
1 out of 5
by A verified traveler

A lot cucarachas

Posted Jul 10, 2017
I was nasty and not very clean the peoloe arround smoking mariguana i was traveling with my kids i dont recomend this hotel to anyone
Comment from Hotel Management
Jul 28, 2017 by Front Office Manager , Hotel Management
We are very sorry for the poor conditions you experienced at our hotel. We take great pride in the fact that we do not want any of our guest to leave not satisfied. I only wish we had the opportunity to speak to you and see if we could have made everything to your satisfaction.
5 out of 5
by Clara

Posted Jul 8, 2017 on Hotels
Eveeything was great but our toiletye was clogged.
Comment from Hotel Management
Jul 28, 2017
Dear guest, thank you for choosing to stay at the Vista Inn and Suites in Tampa Florida. We appreciate your feedback. Thank you again for staying with us.