Sheraton New Orleans Hotel
4.0 star property

Hotel with 24-hour fitness, walk to Canal Street

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your current months are April, 2024 and May, 2024.
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May 2024

Sheraton New Orleans Hotel

Photo gallery for Sheraton New Orleans Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast and lunch served
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton New Orleans Hotel

8.2

Very Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in New Orleans.

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast available
  • Parking available
  • Free WiFi

Check out the area

500 Canal St, New Orleans, LA, 70130
  • Popular LocationCanal Street1 min walk
  • Popular LocationBourbon Street4 min walk
  • Popular LocationCaesars New Orleans Casino5 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)23 min drive
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Room options

Traditional Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
Eco-friendly toiletries
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 672 sq ft
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

New Orleans

Sheraton New Orleans Hotel is located in New Orleans Central Business District, a neighborhood in New Orleans, and is next to a golf course. Saenger Theatre and National World War II Museum are cultural highlights, and travelers looking to shop may want to visit Canal Street and Café du Monde. Audubon Aquarium and Audubon Zoo are not to be missed.

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 4 min walk
  • Caesars New Orleans Casino - 5 min walk
  • Caesars Superdome - 19 min walk
  • Port of New Orleans - 3 min drive

Getting around

  • Canal at Camp Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • Creole House Restaurant & Oyster Bar - 1 min walk
  • 55 Fahrenheit at Marriott Lobby - 1 min walk
  • Ruby Slipper Cafe - Central Business District - 3 min walk
  • Popeyes Louisiana Kitchen - 2 min walk
  • Willies Chicken Shack - 1 min walk

About this property

Sheraton New Orleans Hotel

Hotel near Bourbon Street
A short walk from Canal Street and Caesars New Orleans Casino, Sheraton New Orleans Hotel provides 18 holes of golf, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at Roux Bistro, the onsite bistro. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and free newspapers
  • A porter/bellhop, an elevator, and ATM/banking services
  • Guest reviews give top marks for the location
Room features
All 1110 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like desk chairs and air conditioning. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Sustainability

Sustainability practices

100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Locally-sourced food (80% minimum)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 42 per night)
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pelican Bar
  • Roux Bistro
  • Starbucks Coffee

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 105,996 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 49 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 42 per night
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton New Orleans Hotel?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on Mar 31, 2024 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton New Orleans Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton New Orleans Hotel?

Self parking is available for USD 42 per night. Valet parking is available for USD 52 per night.

What time is check-in at Sheraton New Orleans Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton New Orleans Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton New Orleans Hotel located?

Located in New Orleans Central Business District, this golf hotel is steps from Decatur Street and Canal Street. Bourbon Street and Caesars New Orleans Casino are also within 10 minutes. Canal at Camp Stop and Canal at Chartres Stop are within a 2-minute walk.

Sheraton New Orleans Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 557 out of 1044 reviews" "
Rating 8 - Good. 242 out of 1044 reviews" "
Rating 6 - Okay. 101 out of 1044 reviews" "
Rating 4 - Poor. 74 out of 1044 reviews" "
Rating 2 - Terrible. 70 out of 1044 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Business traveler, Traveled with family
Location is convenient. AC and heat did not work properly in room. Room service is terrible they just throw food at you when you open the door. No silverware, napkins or tray! On top of that, they charge $5.00 for delivery! Only stayed there because conference was there
Stayed 3 nights in Mar 2024

10/10 Excellent

Breanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and walking distance to nice shops and restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll be back again
Stayed 1 night in Mar 2024

10/10 Excellent

Laleashia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No issues quick check in and out the minis this time was the wait with valet but it was understandable to leave on a busy Sunday morning
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was missing was the hot water didn’t last long
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

8/10 Good

Daniel, Grand Haven

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a perfect area for walking the french quarter, bourbon street and riverfront area
Stayed 4 nights in Mar 2024

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Richard, seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Like the service people in the restaurant and front desk
Stayed 4 nights in Mar 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0