Ratings based on 481 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Evesham, UK
Excellent hotel in the south LausannePosted Mar 8, 2018
Pros: The staff, service and on site restaurant.
Location: Close to a business park, and an out of town shopping area. Close to the major road system.
Standard Novotel with exceptional staff. Located close to major road network - there's the clue... If one is not in a car, count on circa CHF 40 taxi fare from the central station each way.
for Everyoneby A verified traveler
Quality accommodation a short drive from Lake GenePosted Sep 5, 2017
Despite not being in the most scenic of locations (the hotel is near a large industrial area) the place is very welcoming, clean and well staffed. Due to a flight delay we arrived after 11pm and were able to check in fine as well as eat at the restaurant which was due to close. The staff were friendly and needlessly apologetic for having to close soon after out meal. We had a family room which was adequate for our requirements, with a queen sized bed for the adults and a double pull out sofa bed for the 2 children. Unfortunately one of the kids had a bedtime accident and again the staff were courteous, bedding was changed and we were not charged for extra cleaning. The bathroom in the room is separate from the toilet which also made the stay more comfortable (for obvious reasons!) Everything was of a high standard and regularly cleaned / changed. We would unreservedly recommend this hotel for anyone visiting Lausanne,
by A verified traveler
Posted Aug 12, 2017 on Hotels
for Everyoneby A verified traveler from california
Posted Aug 6, 2017
Very nice lean and comfortable. Easy to find location
Value for moneyPosted Jun 6, 2017 on Hotels
Nice location. Staff at reception not smiling. But it okay and fine. Hotel is good. Clean. Bright and enjoyable.
Excellent quality for the pricePosted Apr 23, 2017 on Hotels
We were pleasantly surprised by the quality given the price. Easy to find with Google maps - might have been difficult without. Easy to park - important as we came in four hired cars.
by A verified traveler from Uk
Didn't feel like a 4 starPosted Dec 25, 2016
Not to the 4 star expectation. Stayed there for 4 nights with my family . Stinking toilets, none of the usual toiletries you would expect in a 4 star, only soap and 2 plastic cups. Paper cups provided for tea / coffee !!!! Breakfast was continental but can't have the same thing every day.
for Couplesby A verified traveler
AcceptablePosted Dec 20, 2016
Hotel in an industrial area. Ok if you have a car. Breakfast is terrible. You are served food from earlier days that is not fresh.
for Everyoneby A verified traveler
Solid but boring. Good for 1 nightPosted Sep 11, 2016
Pros: Welcoming staff, free parking and a water pool.
Cons: Breakfast was the most terrible I have experienced!. Very overpriced, hardly any fresh fruit, items that run-out (cheese, break etc) were not replaced
Location: location good for people with cars but nothing near by so you need one
The hotel was fine for 1 day as a stopover. It was what one expects from the Novotel out of town hotel. Nice natural pool that opened till 10 was great for kids. Sauna and spa was good but couldn't find any robes or towels at the end of the day. Also shower at spa not working.
A family stop-off. Great valuePosted Aug 30, 2016 on Hotels
Stopped here en route elsewhere - had prebooked months in advance and got a great rate. Large and comfortable room for the whole family, air-conditioned, friendly staff. And a GREAT pool. Naturally filtered by plants and shingle - like a rock pool but better and the kids loved it.