Ratings based on 50 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Edmonton

Posted Jul 10, 2019
Beautiful views, amazing to wake up to, rooms were great. However, staff and service were lacking. Nobody was every at the front desk, no wifi, and service was always slow (i.e. nobody was ever in a hurry). For the price of the place, I would say overpriced for the service you get.
Comment from Hotel Management
Jul 11, 2019 by Boots, Hotel Management
thank you for your review
4 out of 5
by A verified traveler

Posted Jun 29, 2019
It was very peaceful though there was some construction going on so not so quiet. Kayaking, bbq and fishing were fun. We had the beach all to ourselves but I found a baby towel and a cement bag buried in the sand. The staffs were very responsive and friendly and food was great! The water in the bathroom turned brown during the heavy rain. Shakespeare made our stay more enjoyable and Ate Auring was also very accommodating.
Comment from Hotel Management
Jul 7, 2019 by LEB, Hotel Management
Thank you for the kind review. About the trash that you found, we will make sure to exert extra effort in keeping our surroundings clean. We look forward to having you again.
3 out of 5
by A verified traveler

المكان تحفه فنيه وهدوء قاتل وريلاكس

Posted Jun 12, 2019 on Hotels
Comment from Hotel Management
Jul 11, 2019 by Boots, Hotel Management
thank you for your review
4 out of 5
by A verified traveler from Auckland, NZ

Posted Jan 9, 2019
Staff brilliant. Food good. Hotel lively and quiet. 1 minor problem quoted us for an activity but ended up costing us a whole bunch more due to a miscommunication . Got sorted to our satisfaction.
Comment from Hotel Management
Jan 9, 2019 by Boots, Hotel Management
Thank you for your kind review. WE are happy you enjoyed your stay.
4 out of 5
by A verified traveler

Posted Dec 31, 2018
Overall good. Aborlan could use to be upgraded, the bathroom especially.
Comment from Hotel Management
Jan 9, 2019 by LEB, Hotel Management
Thank you. We will take note of that.
5 out of 5
by A verified traveler

Posted Dec 4, 2018 on Hotels
It was so nice to really get away from busy scenes and just enjoy nature and still have modern amenities. Great views everywhere. Staff are friendly and helpful. Island hopping to Black Island and Dibutonay Island is a must. I would come back here. Hopefully, the private road to the resort would have completed by then😊
Comment from Hotel Management
Dec 4, 2018 by Boots, Hotel Management
Thank you for your kind review. We are happy we met your expectations. The private road leading to the resort has been regraded.
5 out of 5
by A verified traveler from Kuala Lumpur

Posted Nov 23, 2018
Spending 4 days in La Estancia was an amazing experience for us. Staff was so kind and helped us spend a wonderful stay. Small adjustments can be made to reach perfection. Thus we only had been informed that we can pay activities with PayPal on last day (cash only and incapacity to withdraw) They still don’t look for small alternative when they are out of stock (ex : no jam and no alternative on breakfast when they had honey). Last point, main food is industrial food with not high quality (chocolats liquid with low quality, fruit plat mono product, pork served had only fat and we had to sent it back to kitchen because it’s not eatable) But we will definitely come back to this paradise. We are so gratefull!
Comment from Hotel Management
Nov 25, 2018 by LEB, Hotel Management
We will take note of your comments for improvement, but we are glad that you enjoyed your stay with us. Thank you.
3 out of 5
by A verified traveler from UK

Nice place but...

Posted Sep 19, 2018
Beautiful place but: no wifi, no mobile coverage, very far to the city, shop.
Comment from Hotel Management
Sep 22, 2018 by LEB, Hotel Management
Hi, thank you for your review. We did not claim that we have Internet. We sent you an email before check-in saying that mobile signal is not stable on the island. Also, it is stated on our Expedia listing that we are 75kms away from the airport/Coron town.
4 out of 5
by A verified traveler

Posted Aug 22, 2018 on Hotels
Beautiful & relaxing place. Friendly & pleasant staff. Food was fresh & great even if menu price shared to myself earlier we not accurately updated. Had an issue with room & extra bed but is currently being resolved.
Comment from Hotel Management
Aug 28, 2018 by LEB, Hotel Management
Thank you for your feedback. We hope that you will come back with friends and family.
2 out of 5
by A verified traveler

Posted Aug 17, 2018
Comment from Hotel Management
Aug 28, 2018 by LEB, Hotel Management
Thanks for your feedback.