Ratings based on 236 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Butte, MT

Short

Posted Dec 10, 2017
Short one night stay accommodations are great. I have stayed in other Comfort Inn hotels and have always been pleased with them.
Comment from Hotel Management
Dec 12, 2017 by General Manager, Hotel Management
Thank you for your stay! We are happy to know that we could meet your expectations with a caring, comfortable experience during your visit. Regardless of whether our guests are with us for the night or the week, we work hard to help you feel right at home. It would be a pleasure to host you again soon at the Comfort Inn Butte.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff very pleasant.

Posted Sep 15, 2017
Room was clean a bit dated but overall good value.
Comment from Hotel Management
Sep 15, 2017 by General Manager, Hotel Management
Thank you for your thoughtful compliments about Comfort Inn Butte! We're delighted to have provided you with great service. Although we regret that our accommodations appeared a bit dated, it's great to know your room was clean, and that you received a great overall value. We appreciate your input and would love to host you again!
4 out of 5
by Nancy

Good except...

Posted Sep 11, 2017 on Hotels
Nice facility and staff but low internet service. Breakfast room small and crowded, no place to sit.
Comment from Hotel Management
Sep 13, 2017 by Desiree Shogren GM, Hotel Management
Dear Nancy, Thank you for choosing Comfort Inn Butte for your recent stay. It's great that your time was enjoyable. Our team members are delighted to find out that their service was helpful for you. Please accept our apologies for any inconveniences you experienced with the in-room Wi-Fi service and for the challenges in the breakfast area. While you had difficulty finding a place to eat breakfast, we hope you were satisfied with the menu options and the taste. It would be our pleasure to welcome you back in the future.
4 out of 5
by Tereasa

Vacation

Posted Sep 5, 2017 on Hotels
Nice staff and breakfast.
Comment from Hotel Management
Sep 7, 2017 by Desiree Shogren GM, Hotel Management
Dear Tereasa, Thank you for joining us on your vacation! We appreciate the kind words for our staff, and we are very glad that you enjoyed breakfast. We love the opportunity to serve it to our valued guests! Don't wait too long before coming to see us again here at the Comfort Inn Butte.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Great stay except ....

Posted Aug 30, 2017
We stayed at the hotel we enjoyed our room, the pool and spa, everything was great. The next morning (bearing in mind check out was at 11 AM) We heard noises in the hallway and soon our door started to open. The cleaner was trying to get in to clean our room. Unfortunately, he knocked so quietly and spoke so softly that we couldn't hear him through the door. Thankfully my husband was partially clothed. We assumed if we paid for the room until 11 we would be undisturbed until 11. We took this up with the desk clerk and got no satisfaction. We left soon after and won't be going back
Comment from Hotel Management
Sep 1, 2017 by General Manager, Hotel Management
Dear Chuck, Thank you for your review. We are terribly sorry to read that you were made to feel uncomfortable due to the early arrival from our housekeeping staff. This was a mistake and atypical for us, and we ask your forgiveness. We do honor our check-out times and want to be sure that our guests are enjoying their time with us for as long as possible. Let us build on the positive experiences you had with your room and our aquatic amenities and ask that you pay us another visit so that we can make it up to you for our shortcomings. We look forward to the opportunity to serve you again.
5 out of 5
by Dan

Posted Aug 30, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017 by Desiree Shogren GM, Hotel Management
Thank you for your 5 Star Rating. We are glad that you enjoyed your stay and welcome you back the next time you are in Butte, Montana. Kindly, Desiree Shogren General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cranbrook BC Canada

good quality for the price

Posted Aug 29, 2017
Pros: mostly everything.
Cons: hall carpets and curved shower rod was a little loose.
Location: near the freeway, Safeway, gas station, Hang 5 restaurant, Mining Museum with interesting underground tour, solar eclipse when we stayed there.
Very friendly staff at check-in, breakfast, checkout and every time we interacted. Very enjoyable hot breakfast with lots of fruit, variety of foods, delicious eggs and coffee. Even papers to read, TV to watch and lots of good tables. Carpet worn in some hallways and needed cleaning or replacing going to the lower level. The pool and hot-tub were enjoyable. The hotel was full but easy to get a parking space. Easy access to the freeway which can be a big plus for me. Also close to Safeway and major gas station.
Comment from Hotel Management
Aug 30, 2017 by General Manager, Hotel Management
Dear Tom, We are thrilled to hear you thoroughly enjoyed your stay at the Comfort Inn Butte. How nice to read that our friendly staff, hot breakfast, convenient location, and plentiful amenities checked all the right boxes for your stay. Our team will be all smiles as we share your wonderful comments with them. Thank you for the feedback regarding the hall carpets and curved shower rod. We apologize for the inconvenience and will look into these issues you have highlighted. We welcome you back to our hotel if you find yourself traveling through the area again. Many thanks for the positive review!
5 out of 5
by Angela

Posted Aug 26, 2017 on Hotels
Nice. Caring enthusiastic staff, comfy bed and tasty hot breakfast
Comment from Hotel Management
Aug 30, 2017 by Desiree Shogren GM, Hotel Management
Dear Angela, We loved having you with us here at the Comfort Inn Butte! Thank you for stopping by! It sounds like we excelled in comfort and service, and you enjoyed our tasty breakfast as a nice bonus to the stay. As you said, our staff is enthusiastic about making sure that our guests have the experience that they deserve! When you are back in town, drop by and see us!
5 out of 5
by Peggy

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Desiree Shogren GM, Hotel Management
Thank you for your 5 out of 5 rating! Thank you for choosing the Comfort Inn of Butte for your recent stay. Respectfully, Desiree Shogren General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg

Good Hotel Breakfast!!

Posted Aug 19, 2017
Pros: location
nice location hotel, clean room and very good hotel breakfast, especially the scrambled eggs.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Dear Vicente, It was a pleasure having you stay with us at the Comfort Inn Butte. We are so happy that you found our hotel clean and comfortable for your stay. We agree that our location is very convenient for our traveling guests. It is wonderful to hear you enjoyed our hearty breakfast, especially the scrambled eggs! We hope you took advantage of our soup and cookies offered in the evenings. We would love to host you again if you decide to travel back to our area. Thank you for taking the time to leave us a review!