This property says it has a hot tub, which it does, however it is broken. Apparently, the hot tub has been broken for a very long time. I spoke with the front desk 2 days before I arrived and told them I was staying because of the hot tub. The front desk person didn't tell me that the hot tub was broken. When I asked for a refund, they said I missed the checkout time, so no refund was possible.