Ratings based on 316 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Friends Outings

Posted Mar 20, 2020 on Hotels
The place is lovely Has a great garden and they are rather accommodating The rooms are old but comfortable Their garden is amazing and well kept They provide a nice easy happy hour set up Overall a great pool And a nice basic gym facility
Comment from Hotel Management
Apr 8, 2020 by Johnny Vago, Hotel Management
Caro hóspede. Primeiramente gostaríamos de agradecer por nos avaliar. Nada nos deixa mais felizes do que oferecer uma boa estadia aos nossos hóspedes. Esperamos recebê-los uma vez mais. Atenciosamente Johnny Vago Gerente
4 out of 5
by A verified traveler

Posted Mar 8, 2020 on Hotels
Really good hotel breakfast could have more variety and didn’t like that you got free scrambled eggs but had to pay for an omelette.. same thing isn’t it
Comment from Hotel Management
Mar 10, 2020 by Johnny Vago, Hotel Management
Good morning Mrs. Maya. First of all we would like to thank you for evaluating us. We are happy to know that we have managed to offer you a good stay and hope that you will be able to choose us at a new opportunity. graciously Johnny Vago Gerente Operacional
5 out of 5
by A verified traveler

Posted Mar 7, 2020 on Hotels
Staff was amazing from the moment we arrived. It was raining so they ran out with a umbrella for us. They took our bags straight to the rooms. Also when we decided to extended our stay in Buzios and there hotel was booked, they offered to help us take our bags across the street to the new hotel. Hotel was very clean and in good condition. Will definitely be staying here again.
Comment from Hotel Management
Mar 7, 2020 by Johnny Vago, Hotel Management
Dear Mrs. Isabel. First of all we would like to thank you for evaluating us. We are extremely happy to know that your stay with us was perfect. Knowing that our team was instrumental in making your stay even more comfortable is a source of pride and we will pass on your compliments to our team. We look forward to welcoming you at a new opportunity. graciously Johnny Vago Operational Manager
3 out of 5
by A verified traveler

Avoid Búzios in January

Posted Jan 21, 2020 on Hotels
Búzios over rated, over crowded and over priced as are the hotels which this is one. Location excellent. Rooms not particularly clean and need of tlc. Breakfast very average. £3 extra for omelette!
Comment from Hotel Management
Jan 23, 2020 by Johnny Vago, Hotel Management
Good morning Mr. Andrew First of all we would like to thank you for the message We are sorry that your stay was not according to your expectations. I inform you that this time of year is really a time of high demand and the city is busier than usual, however our hotel is in a very quiet and relaxing part of the city. Our apartments follow a very high standard of cleanliness and I will personally check what may have happened in your apartment so that it does not happen again. Our breakfast has several options, such as homemade cakes, fresh fruits, scrambled eggs, boiled eggs and fried eggs made to order, free of charge. We will do everything to evolve in the points mentioned Kind Regards Johnny Vago Gerente Operacional
5 out of 5
by A verified traveler

5 star relaxation in nature

Posted Jan 13, 2020 on Hotels
An excellent location and truly luxurious rain forrest surroundings, rooms were big with balcony. Perfect for a hide away relaxing holiday
Comment from Hotel Management
Jan 14, 2020 by Johnny Vago, Hotel Management
Good morning Mr. Yit First we would like to thank you for evaluating us. Knowing that your stay with us was perfect makes us very happy. Our location and our garden are very proud of us as we offer an environment of extreme relaxation to our guests. We look forward to welcoming you once again to our hotel. graciously Johnny Vago Operational Manager
5 out of 5
by A verified traveler

Posted Dec 22, 2019
What a gorgeous place with the best view of the greenery in buzios. Perfect location for evenings in the centre - rua das pedras and orla bardot. It’s also a lovely walk away from loads of beaches - azeda, joao Fernandes to name a few. The staff were so attentive and welcoming with great recommendations. If I return to buzios I will always stay here. Beautiful beautiful beautiful !
Comment from Hotel Management
Dec 23, 2019 by Johnny Vago, Hotel Management
Dear host, good afternoon. First we would like to thank you for evaluating us. All reviews are of paramount importance for our future guests to choose from. Knowing that your stay with us was perfect makes us happy, comments like yours make us believe that we are on the right track to provide the best experience for our guests. We will share your compliments with our staff, who are sure to receive them. We look forward to welcoming you once again to our hotel. Sincerely Johnny Vago Operational Manager
4 out of 5
by A verified traveler

Posted Oct 7, 2019
Comment from Hotel Management
Oct 7, 2019 by Johnny Vago, Hotel Management
Caro hóspede. Primeiramente gostaríamos de agradecer por avaliar o Portobay Búzios. Nada nos deixa mais felizes do que saber que sua estadia conosco foi excelente. Toda nossa equipe trabalha arduamente para que possamos oferecer momentos inesquecíveis aos nossos hóspedes. Esperamos recebê-los em uma nova oportunidade. Atenciosamente Johnny Vago Front Desk Manager
5 out of 5
by A verified traveler from Miami

Posted Sep 26, 2019
Beautiful view from our room. Very peaceful place - would def come back.
Comment from Hotel Management
Oct 3, 2019 by Johnny Vago, Hotel Management
Buenas tardes, señor Jeff. En primer lugar, nos gustaría agradecerle por elegir Portobay Buzios. Nada nos agrada más saber que su estadía con nosotros fue perfecta. Comentarios como los suyos nos hacen creer que estamos en el camino correcto para que podamos ofrecer la mejor experiencia para nuestros huéspedes. Esperamos verte de nuevo pronto. Saludos cordiales Johnny Vago Front Desk Manager
3 out of 5
by A verified traveler

Posted Aug 27, 2019 on Hotels
Comment from Hotel Management
Aug 28, 2019 by Johnny Vago, Hotel Management
Prezado Sr. Hóspede. Primeiramente gostaríamos de agradecer por nos avaliar, todas as avaliações são muito importante para nós. Lamentamos não termos ido de encontro às suas expectativas. Esperamos recebê-lo em um nova oportunidade, para que possa desfrutar dos melhores serviços Portobay. Atenciosamente Johnny Vago Front Desk Manager
4 out of 5
by A verified traveler from Barbados

Posted May 20, 2019
Friendly and helpful staff. Beautiful landscaping.
Comment from Hotel Management
May 21, 2019 by Johnny Vago, Hotel Management
Dear guest First of all we would like to thank you for choosing PortoBay Buzios. Thanks for your feedback. We look forward to welcoming you at a new opportunity. graciously Johnny Vago Front Desk Manager