Ratings based on 142 Verified Reviews

3.5 out of 5
72% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Griswold, CT

Spent night after Polar Express Ride

Posted Dec 16, 2016
Pros: Rooms clean, friendly staff, good rates.
My friend and I, along with our little ones, spent the night after riding the Polar Express from the Cape Cod Railway. The hotel was very clean with friendly staff. It was close to the railway and convenient to area restaurants, etc. Good place to stay for the price. I would stay there again.
Comment from Hotel Management
Dec 18, 2016 by p, Hotel Management
Dear Sirs, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive experience with us, and we are always glad to know that our guests expectations are met. On behalf of our entire team, thank you for choosing Quality Inn Bourne; we hope to see you again soon! Sincerely,
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive experience with us, and we are always glad to know that our guests expectations are met. On behalf of our entire team, thank you for choosing Quality Inn Bourne; we hope to see you again soon! Sincerely
2 out of 5
by A verified traveler

Stay somewhere else.

Posted Oct 24, 2016 on Hotels
We stayed here 3 years ago when a family member booked a block of rooms for her wedding. Everything was fantastic. We arrived this weekend and things have changed. The room was not clean. Carpet was stained. Bathroom could be cleaned a lot better. Mattress not comfortable. The whole place smelled like mold or something. Including the breakfast room We will never book here again. We are sad of how down hill it went since 2013.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. First, I would like to thank you for choosing our hotel for your accommodation needs. On behalf of our entire team, I would also like to take this opportunity to apologize for failing to meet your expectations. Our entire team is dedicated to your satisfaction and we appreciate all of the feedback provided by our guests. We will surely use your feedback for improvements and we will offer a more exceptional experience for all of our future guests. I hope that you will consider staying with us again so that we are able to provide you with a superior experience. Again, thank you for choosing Quality Inn Bourne.
2 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
The room was used hard but clean. The hotel in general needed some maintenance - repairs, paint, ect. The restaurant didn't look too great - plus there was a questionable odor right inside the door. Overall, it served it's purpose. I probably would try to find something a little nicer though.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive experience with us, and we are always glad to know that our guests expectations are met. On behalf of our entire team, thank you for choosing Quality Inn Bourne; we hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2016
Wifi was not working. Staff was friendly. Tavern next door has good food and friendly staff.
Comment from Hotel Management
Sep 27, 2016 by P, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive experience with us, and we are always glad to know that our guests expectations are met. On behalf of our entire team, thank you for choosing Quality Inn Bourne; we hope to see you again soon! Sincerely,
2 out of 5
by A verified traveler from MA

Awful

Posted Sep 23, 2016
Not a true bathroom. Sink is out in room. No queen beds and small rooms. Breakfast no fruit, outside of apples, or yogurt. Will not book again with this chain!
Comment from Hotel Management
Sep 25, 2016 by P, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. First, I would like to thank you for choosing our hotel for your accommodation needs. On behalf of our entire team, I would also like to take this opportunity to apologize for failing to meet your expectations. Our entire team is dedicated to your satisfaction and we appreciate all of the feedback provided by our guests. We will surely use your feedback for improvements and we will offer a more exceptional experience for all of our future guests. I hope that you will consider staying with us again so that we are able to provide you with a superior experience. Again, thank you Sincerely,
4 out of 5
by A verified traveler

Posted Sep 13, 2016 on Hotels
Good hotel for a work trip. good location, and nice staff
3 out of 5
by A verified traveler

Convenient location but stains all over floor

Posted Sep 8, 2016
I've stayed here before several years ago and though it was nice. I stayed here this past weekend and the floor was heavily stained with what looked to be red. I didn't let me kids walk on it barefoot. The staff is friendly. The pool looked dirty, but it was night and could have been the lighting.
Comment from Hotel Management
Sep 11, 2016 by P, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive experience with us, and we are always glad to know that our guests expectations are met. On behalf of our entire team, thank you for choosing Quality Inn Bourne; we hope to see you again soon!
4 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive experience with us, and we are always glad to know that our guests expectations are met. On behalf of our entire team, thank you for choosing Quality Inn Bourne; we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Just a quick trip....so easy to get to !

Posted Aug 29, 2016
Pros: Location
Cons: ????
Location: Easy on and off the Cape. No traffic!
Had to go to a function in the Cape, then off to Boston next morning. This hotel is right near the Borne Bridge that the ease of getting off the Cape next morning was great! The attached bar/restaurant the Tavern , was great. Had a drink and amazing fried oysters! Room was clean, large, and just right!
Comment from Hotel Management
Aug 31, 2016 by P, Hotel Management
Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive experience with us, and we are always glad to know that our guests expectations are met. On behalf of our entire team, thank you for choosing Quality Inn Bourne; we hope to see you again soon! Sincerely,