Ratings based on 419 Verified Reviews

4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from newcastle, nsw

Right in town, excellent location

Posted Mar 18, 2017
Friendly staff, great location, undercover parking was great, our room comfortable and big, they needed a better fitout in regards to paintings/prints as it was very bare but that aside it was nice.
Comment from Hotel Management
Mar 24, 2017 by Manager, Hotel Management
Thank you for your feedback, I will look into this matter
3 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Great location - room a little tired

Posted Feb 26, 2017 on Wotif
Pros: Location and friendliness of staff.
Cons: Bathroom in need of upgrade.
Location: Close to restaurants and shops.
Stayed overnight for a wedding. Location wise - great! Walk everywhere and close to everything. Our room though was very small and dark and a little tired. A couple of home handyman type jobs in the bathroom weren't great and really stood out. Reception staff lovely and helpful. Fine for an overnight stay.
Comment from Hotel Management
Mar 13, 2017 by Manager, Hotel Management
Thank you for your feed back, I will have these matters looked into.
5 out of 5
by Sandra

Posted Feb 21, 2017 on Hotels
Apartments Inn Byron is right in the heart of Byron! Not even a 5 minute walk to the beach. There are cafes and restaurants right underneath Apartments Inn, across the road, around the corner, etc. Aldi is conveniently around the corner too. The staff are amazing and so friendly and accommodating. I would definitely stay here again when I visit Byron Bay next time and would highly recommend staying here!
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thank you for taking your time to give us a review. We are so happy you enjoyed your stay, we hope to see you again soon
2 out of 5
Recommended
for Everyone
by A verified traveler

Good position. Very basic.

Posted Feb 20, 2017 on Wotif
Pros: Position
Cons: WiFi
Location: Good location
The position in the centre of town is good but the room was tiny and the WiFi barely satisfactory. The staff were delightful.
Comment from Hotel Management
Mar 13, 2017 by Manager, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from QLD

Comfortable, Clean Hotel close to everything.

Posted Feb 17, 2017 on Wotif
Good sized comfortable room close to shops and beach. Friendly helpful staff.
Comment from Hotel Management
Mar 13, 2017 by Manager, Hotel Management
Thank you
2 out of 5
by A verified traveler from Byron Bay

Deserted

Posted Feb 17, 2017
The hotel advertised checkin til 9pm. We arrived before 6pm & it was deserted & locked up. Finding our hot room, we were welcomed by giant cockroaches & a sewer smell coming from the shower drain. Wished we'd booked elsewhere.
Comment from Hotel Management
Mar 13, 2017 by Manager, Hotel Management
Thank you for your feed back I will look into these matters you have raised.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2017 on Lastminute
Very conveniently situated. Parking free which is unusual in Byron bay. Not 5 star but neat and clean.
Comment from Hotel Management
Mar 13, 2017 by Manager, Hotel Management
Thank you for your feedback, hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to everything Free car parking

Posted Feb 11, 2017 on Wotif
Very clean and tidy. Easy to find great location great pool. I stay here every time I go to Byron great value for money
Comment from Hotel Management
Mar 13, 2017 by Manager, Hotel Management
Great thanks for your review, we will see you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice hotel. Great location.

Posted Dec 20, 2016 on Wotif
Great location. Very clean. Staff very accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good central location

Posted Dec 16, 2016 on Wotif
Noisy when other guests return to apartments late at night.