Apartment Fourteen (3 Bedroom) | Private kitchen | Full-size fridge, microwave, oven, stovetop
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Reviews of Bay Royal Apartments

3.5 out of 5
Bay Royal Apartments
24-28 Bay Street, Byron Bay, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 31 reviews" "
Rating 8 - Good. 8 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Terrific view!
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Amazing location in Byron Bay on the beach and close to the centre for shops and restaurants. The property is a bit dated but everything was very clean and beds were comfy.
Stayed 3 nights in Jan 2022

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Byron and Brilliant
Excellent spot in Byron Bay, easy walk to shops, hotels and restaruants. Close to the beach. You can just leave your car in the parking available and away you go. WiFi was ordinary in our apartment but it didn't matter or bother us. Staff were excellent and lovely - it was a pity that Byron scored 250mm of rain whilst we were there but hell who cares - we need it and the rain wasn't cold !
Stayed 7 nights in Jan 2020
Response from Rod on Feb 10, 2020
Hey Kevin, Thank you very much for your kind review, we're pleased that you enjoyed your stay at Bay Royal Apartments, Byron Bay. We apologise for the patchy wifi, it's a result of the newly connected NBN (Dec19), and we are currently in the process of upgrading the distribution network to boost the signal strength throughout the complex. It should be completed very shortly. We look forward to welcoming you back to Bay Royal, Byron Bay in the near future for another relaxing stay. Many thanks again for your review, Rod & the team @ Bay Royal Apartments, Byron Bay

10/10 Excellent

Dan, Brampton

Traveled with family
Liked: Cleanliness, amenities
the property is located in a beautiful area, across the street from the beach. nice and spacious unit, very quiet building. would most definitely stay there again
Stayed 3 nights in Nov 2019
Response from Bay Royal Team on Jan 18, 2020
Hi Dan, Thank you for your wonderful review! We are very happy to hear you enjoyed your time with us and hope to see you at Bay Royal Apartments again soon. Kind Regards, Bay Royal Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location was far enough away from Byron nightlife to get an uninterrupted night’s sleep but in walking distance to beach, shops and restaurants. Management was pleasant and helpful. Would definitely stay again!
Stayed 4 nights in Dec 2018

10/10 Excellent

Vicki, Melbourne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, walk to beach, restaurants, shops. Great for the slow down,chill out, get happy Byron break.
Stayed 4 nights in Nov 2018

10/10 Excellent

Jay, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Perfect location! Convenient and able to walk wherever needed. Straight across the road from the main beach, can't get any better! Spacious 3 bedroom apartment. Only minor faults we could find were minscule things like blown light globes, no exhaust fans in the bathrooms, and a lack of crockery (only 3 bowls and 5 plates for a 3 bedroom apartment?). Apart from that, couldn't ask for a better stay. We'll definitely be back!
Response from Rod, Manager on May 10, 2018
Hi Jay, Thank you for your review, we're glad you enjoyed your stay and that we'll be seeing you back at Bay Royal again. Thank you also for pointing out some of the things you mentioned. Whilst no excuse, sometimes the crockery, cutlery and glassware "migrates" between apartments, particularly when we have a group of guests who know each other, across multiple apartments (events such as weddings etc) and the guests use each others apartments for drinks & nibbles. Whilst our housekeeping should always pick this up immediately, sometimes (and clearly on this occasion), we've dropped the ball and there has been a delay in replenishing the inventory. Please do not hesitate to let us know immediately next time and we will make sure that all is how it should be. Again, thank you for your kind review, we look forward to seeing you back at Bay Royal Apartments in the near future. Best Regards, Rod Manager

10/10 Excellent

ben, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location Amazing apartment
Rod and his staff really looked after me and my friends so well Was an amazing break and highly recommend to anyone who loves Byron or the beach Kitchen and bbq made the outdoor area a perfect place to enjoy a relaxed afternoon with friends and family Great stay!
Stayed 4 nights in Mar 2018
Response from Bay Royal on Apr 23, 2018
Thank you very much for your kind review Ben. We are pleased you enjoyed your stay at Bay Royal, Byron Bay and look forward to welcoming you back in the near future. Best Regards, Rod Manager

8/10 Good

chris, port Macquarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and comfortable. Easy walk to everything. Unit 6 great for kids as well.
Stayed 3 nights in Feb 2018

10/10 Excellent

Laura, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific holiday accommodation
Excellent location, awesome 3 bedroom unit with almost 180 degree view of the stunning ocean. Great facilities in the room and beautiful shady balcony overlooking the sea. What more could you want?!
Stayed 6 nights in Feb 2018

10/10 Excellent

Esna, Gymea Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best position in Byron Bay
- free wifi - close to beach and shops and restaurants - fully equipped rooms I’ll definitely stay there again!!
Stayed 3 nights in Jan 2018

10/10 Excellent

Laura, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and restful weekend
We had apt 16 for a long weekend. Just two of us, the apt was huge. We loved the terrace, naps on the lounge listening to the waves. Great staff, perfect location- can't wait to go back!
Stayed 4 nights in Aug 2017
Response from Rod on Sep 17, 2017
Hi Laura, Thank you for your kind words. We're pleased you had a great time and enjoyed our facilities, and your stay in Byron Bay. We look forward to welcoming you back to Bay Royal Apartments soon! Warm Regards Rod Manager Bay Royal Apartments, Byron Bay

10/10 Excellent

Ness, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms close to everything
This is a great hotel close enough to the centre of town to be near everything but far enough away to avoid excessive noise. The hotel is well maintained and there is an easygoing feel about the place. Opposite the beach it is perfectly positioned to take in ocean breezes with good access for walking tracks on the beach. Plenty of space in the rooms with good facilities for short stays or longer stays. Balcony was quite large and we never felt hemmed in. Thanks for a great stay!

8/10 Good

Debra

Liked: Property conditions & facilities, room comfort
Great location, close to everything Byron has to offer- only 2 things annoyed me. 1. The cleaners did not check all rubbish bins (reception was extremely apologetic considering the contents of the rubbish bin. 2. Felt the linen on the master bedroom was a bit appalling. (e.g. king size bed with just a double ...stained.. doona for any warmth...no cover just sandwiched between a couple of sheets) Yuk! Luckily not cool enough to worry so just bundled the offending linen in a corner. Honestly just buy a couple of cotton or linen throwovers! Small worries I know but given the cost and competition in the area please step up to notice the "little things" because honestly they do count. Cheers.

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Convenient to everything!
Plenty of room in apartment. Pleasant and helpful staff.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Location excellent
Amenities and service fine. Room are a little outdated and need refurb

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely apartment
Had a wedding in Byron for the weekend. Looked at a lot of apartments and thought the Royal Bay apartments was the nicest and in the best location.
Response from Rod, Bay Royal on Sep 5, 2016
Thank you for your kind words. We're glad you enjoyed your stay at Bay Royal and hope to welcome you back in the near future. Regards, The team at Bay Royal Apartments, Byron Bay

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The pool was freezing
We booked here to entertain the kids easier with the pool but it was colder than the ocean!

6/10 Okay

Nyree, Auckland

Liked: Property conditions & facilities
Disliked: Staff & service
Byron Bay
Just the little things are missing. Although we understand the apartments aren't serviced, if someone is staying multiple nights then just leave enough tea/coffee for their entire stay. Salt & pepper is also a staple that should be in any apartment with a kitchen and wasn't. Nowhere in the bathroom to hang a hand towel. Tennis court is a great asset but your key doesn't open it - you have to ask reception to let you in every time. Pool isn't heated. Free wifi password isn't provided at check in - you have to ask for it. The hotel manual seems to be all about the things you can't do rather than ensuring you have a comfortable and relaxing stay. Although the rooms are quite grand & comfortable & close to beach and main street, this is not a cheap hotel, so if they just did the little things a bit better, they could be five star.

8/10 Good

Verified traveler

Liked: Staff & service

4/10 Poor

John, Brisbane

Liked: Cleanliness
A bad experience
Our stay was ruined by the fact that renovations were in progress when we arrived. A number of apartments were undergoing refurbishment, and work was being also done to the exterior. As a result, we had constant noise, starting at 7am each morning, despite the fact that work was not supposed to commence until 7.30am. It involved jack-hammering and drilling noises which were heard and felt through the fabric of the building. It sounded as if the adjacent apartment was one of the ones being refurbished. Scaffolding covered the entire front of the building, so that the view from our outside verandah (which meant the entire view from the apartment) was obscured. It also meant that our privacy was invaded by the presence of tradesmen walking to and fro along the scoffolding, immediately outside our apartment. There was a sign on the scaffolding over the entry that said 'DANGER - KEEP OUT - Authorised Entry Only' and another saying 'DANGER - Workers Above'. When we raised this with the on-site staff, we were told that it was stated on the Wotif web-page, as indeed it was at the time of our complaint. We were assured that the alert would have been there at the time we booked, but we certainly didn't see it, and if it was there (which I doubt), it was certainly not prominent enough. In other words...it was all OUR own fault for being there at all!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for families
Friendly staff; always clean although undergoing partial renovation

10/10 Excellent

chau, Pyrmont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Awesome location! The beach was 1 min away

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartments are well located, quiet and modern.
We totally enjoyed Byron Bay and will visit again.

10/10 Excellent

Sally, Australia - NSW - Hunter Valley

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Thomas, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Carolyn, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Fantastic; Service: Flawless; Cleanliness: Faultless; close to everything

8/10 Good

Tim, Australia - NSW - Sydney

Liked: Staff & service
Value: Acceptable price;

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location
Staff were very welcoming and allowed me into my apartment very early. They were always friendly whenever I had any queries. The apartment was quite nice with interesting furniture choices which gave us a giggle or 2.

8/10 Good

Nick, Australia - VIC - Melbourne

Liked: Cleanliness, property conditions & facilities
Facilities: Nice ; Value: Moderate; Service: Polite; Cleanliness: Pleasant;

10/10 Excellent

Jeffrey, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Walk to everything