Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
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Reviews of Ballina Beach Resort

3 out of 5
Ballina Beach Resort
Compton Drive (Corner Cedar Crescent), East Ballina, NSW

Reviews

8.4

Very Good

Rating 10 - Excellent. 213 out of 488 reviews" "
Rating 8 - Good. 188 out of 488 reviews" "
Rating 6 - Okay. 61 out of 488 reviews" "
Rating 4 - Poor. 19 out of 488 reviews" "
Rating 2 - Terrible. 7 out of 488 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Traveled with partner
Nice little place for a short break. It’s a little dated but very clean and tidy. The surrounding area is really nice, there is a few eateries within walking distance and the pub is only a 2kms walk away.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a grest place to stay tucked away, nice and quiet and in a beautiful location.
Stayed 1 night in Mar 2024

6/10 Okay

WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service
Just not up to scratch
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quietest mote ever!
One of the quietest motels that i have ever stayed at, fabulous location close to beach. Staff were friendly and very helpful.
Stayed 1 night in Jan 2024

8/10 Good

Janelle

Stayed 3 nights in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

ROSEMARY, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were always helpful and friendly
Stayed 4 nights in Oct 2023

10/10 Excellent

Razia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple & easy check in process; even though I arrived out of regular hours; rooms were equipped with pretty much everything you need for a short stay.
Stayed 2 nights in Sep 2023

8/10 Good

Bev

Liked: Cleanliness, staff & service
Close to beaches and nice walks
Stayed 2 nights in Oct 2023

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King spa suite was great, lots of room, clean and the bed was super comfortable. Location was close to beach in a quiet area.
Stayed 3 nights in Sep 2023

8/10 Good

Lachlan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay
Stayed 5 nights in Oct 2023

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Property is a bit aged, but had a great time
Stayed 1 night in Sep 2023

10/10 Excellent

Hanna

Stayed 1 night in Sep 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
The room was simple but clean and conveniently located. Just a bit disappointed that the resuarant on the resort was not operating, although it was a short walk to shelly beach restaurant which had excellent food.
Stayed 2 nights in Sep 2023

10/10 Excellent

Benji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, really clean, warm friendly environment
Stayed 1 night in Sep 2023

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and tidy room... the guy at reception was funny and welcoming... they hire out bikes for a bargin price of $10 for half a day... was nice to ride into town took about 10mins along the beach... The only down fall and bring your earplugs everytime the nabouring rooms left they let the door slam which echoed into our room... and this happened all hours of the night...
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay & would recommend the Ballina Brmeach Resort to anyone. Our room was beautiful, the bed was very comfortable & we stayed in a very clean room. Amazing & nice Staff. The grounds are absolutely beautiful too, & with the stunning birds & other animals around the hotel, it reactes a quiet, fresh & relaxing ambience. One final comment relates to an amazing, thoughtful, funny & kind & very hospitable young person Jackson. Thank you for everything Jackson. You are amazing & I would recommend you, your knowledge & support to everyone. Thanks again.
Stayed 4 nights in Jun 2023

10/10 Excellent

Damon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay here. Comfortable, quiet and clean. The only downside was the limited dining options in the area as it’s out of town. Will definitely return!
Stayed 1 night in Jul 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Vasilios

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice to stay for night
Nice stay in quite area. Internet on TV lousy, but otherwise OK
Stayed 1 night in May 2023

10/10 Excellent

Sally

Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2023

10/10 Excellent

Sheila

Stayed 2 nights in Apr 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accommodating and friendly, couldn’t help enough. Great place to stay, the room was spacious and clean, short stroll to the beach. Overall experience excellent ♥️♥️
Stayed 3 nights in Mar 2023

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with lovely rooms and very friendly and approachable staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location 5 min walk to beach, cafes & beautiful restaurant! Very quiet & peaceful & lovely friendly & helpful staff. Rooms & bed very comfortable! Thank you!! We will definitely be back soon!
Stayed 3 nights in Feb 2023

8/10 Good

Valda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice quiet stop along our way. Enjoyed their pool. They steered me to my longed for "Aussie meat pie" at a nearby bakery.
Stayed 2 nights in Nov 2022
Response from The Ballina Beach Resort Team on Dec 27, 2022
Hi Valda,Thank you for taking the time to review your stay. Glad we could be of assistance in the great meat pie hunt!We hope to welcome you back soon.Kind regards,

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Response from The Ballina Beach Resort Team on Dec 27, 2022
Hi Simon,Thank you for taking the time to review your stay. We a re very happy to hear you enjoyed your experience and hope to welcome you back soon.Kind regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Beach resort was lovely. I stayed whilst in town for work, was nice to come back to a freshly made bed and a clean room. The room I stayed in had a nice little outdoor setting, that overlooked the pool. Close enough to the beach to hear it through out the night.
Stayed 3 nights in Oct 2022

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place to stay Balcony light annoying on timer no switch
Stayed 1 night in Sep 2022
Response from The Ballina Beach Resort Team on Sep 30, 2022
Hi Adam,Thank you for taking the time to review your stay. We are delighted that you enjoyed your time here and hope we can welcome you back soon.

10/10 Excellent

Rahul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is around a very beautiful location, very spacious and staff very friendly.
Stayed 1 night in Aug 2022
Response from The Ballina Beach Resort Team on Sep 30, 2022
Hi Rahul,Thank you for your great review. We are very lucky to be in such a beautiful spot and are delighted you enjoyed it. Kind regards,

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Melissa, BRUNSWICK SOUTH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are neat and tidy and the bed was very comfortable.
Stayed 2 nights in Jun 2022

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was well prepared and made check in really quick and easy. He shared local information to assist us to find food and entertainment for our short visit. Very helpful
Stayed 1 night in May 2022

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Comfortable and large room. Everything is quite tired and out of date in the rooms. Needs an upgrade to current basic levels. Soaps, Towels, Cups and all the things around the room were something you would expect in 2 star 1990. Wouldn't cost a lot for some small upgrades.
Stayed 3 nights in Apr 2022
Response from Ballina Beach Resort on Jun 5, 2022
Thank you for your review

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Beds were very comfortable, linen was fresh. The facilities in the room were great, nice size tv and internet access was fast & easy. The pool/spa area was great and access to Shelly Beach was great.
Stayed 7 nights in Jan 2022
Response from Ballina Beach Resort on Feb 1, 2022
Hi David, Thank you for your review. We are delighted to hear that you enjoyed your time at the resort and also enjoyed the beautiful Shelley Beach. We hope to welcome you back soon. Kind regards, The Ballina Beach Resort Team

10/10 Excellent

Vallerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and comfortable, a little dated in the decor but was perfect for our trip.
Stayed 2 nights in Dec 2021
Response from Ballina Beach Resort on Jan 17, 2022
Hi Vallerie, Thank you for your review. Great to hear that you enjoyed your time at the resort. We hope to welcome you back soon. Kind regards, The Ballina Beach Resort Team

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice resort feel
Stayed 2 nights in Jan 2022
Response from Ballina Beach Resort on Jan 11, 2022
Hi Todd, Thank you for your review. Great to hear you enjoyed your time with us. We hope to welcome you back soon. Kind regards, The Ballina Beach Resort Team

10/10 Excellent

Katherine, Ashgrove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are just wonderful! In such a stressful time they went above and beyond to help me with laundry, printouts and much more. Our room was huge and super comfortable and the whole resort is minutes from the beach. We will definitely stay again!
Stayed 2 nights in Jan 2022
Response from Ballina Beach Resort on Jan 8, 2022
Hi Katherine, We are delighted to hear that you enjoyed your stay. Thank you for your great review. We look forward to welcoming you next time you are in Ballina. Kind regards, The Ballina Beach Resort Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach stay
Great stay right at Lighthouse Beach
Stayed 3 nights in Dec 2021
Response from The Ballina Beach Resort Team on Dec 30, 2021
Thank you for your great review. We are delighted that you enjoyed your stay!

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
A lovely resort in a great location. The staff are friendly and helpful and the pool area is great
Stayed 1 night in Dec 2021
Response from Ballina Beach Resort on Dec 26, 2021
Hi Michelle, Thank you for your wonderful review. We are delighted you enjoyed your stay and hope to welcome you back soon. Kind regards, The Ballina Beach Resort Team

4/10 Poor

Gerard

Disliked: Cleanliness, staff & service
I found a cockroach in my bedroom, nothing to kill it with, so i just zipped up my bags and tried to sleep. Informed the counter staff next morning, he said it was not unexpected, and gave me a can of insecticide on request. Pest control should be improved, this is not acceptable.
Stayed 2 nights in Dec 2021
Response from The Ballina Beach Resort Team on Dec 14, 2021
Hi Gerard, Thank you for your review. We are sorry to hear you were not happy with your stay. We have taken appropriate action to rectify this issue. Kind regards,

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2021

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities
Large ground level unit opening to large tropical area. Very close to East Ballina’s natural attractions. Bikes available for hire.
Stayed 1 night in Nov 2021
Response from Ballina Beach Resort on Dec 14, 2021
Hi Don, Thank you for your review. We are delighted that you enjoyed your time at the resort and hope to welcome you back soon. Kind regards, The Ballina Beach Resort team

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some one hit our car at the hotel car park the hotel didn’t want a bar of it absolute joke
Stayed 1 night in May 2021
Response from Ballina Beach Resort on Jun 17, 2021
Sorry to hear someone caused damage to your car, sadly not all drivers have due care for other people when they drive in public carparks as we've all encountered at times.

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness
Advertised as beachfront which it wasn’t. The room was very dusty and musty smelling. Not ideal when kids with allergies sleeping there. Several lights were not working i the room.
Stayed 1 night in Apr 2021
Response from Ballina Beach Resort on Apr 20, 2021
Hi Laura, Thank you for taking the time to leave feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I can't see anywhere alluding to beachfront on the listing, I can only see that we're listed at a 3 minute walk to Lighthouse Beach. If I have missed something, can you please email us at info@ballinabeachresort.com.au and I will correct it immediately. Kind regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room nice and clean. Fresh decor.... looking out to a tropical garden. Private
Stayed 2 nights in Mar 2021
Response from Ballina Beach Resort on Apr 3, 2021
Hi there, Thank you for your review, we really appreciate it. sounds like you had an enjoyable stay with us, its great to hear you liked your room and the gardens. Thanks again and we hope to see you again on your next visit. Kind regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Some confusion of room locality. No soap. Spare pillow cases were obviously. Not clean. Was our second stay, so was hoping for more.
Stayed 1 night in Mar 2021
Response from Ballina Beach Resort on Mar 8, 2021
Thank you for taking the time to complete a review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding this visit. Unfortunately you haven't left us any details that I can look up your stay or your room, but please know we will follow up to the best of our ability. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind regards, Ballina Beach Resort

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Everything was easy to access and friendly reception. Clean, parking, good location.
Stayed 1 night in Feb 2021
Response from Ballina Beach Resort on Mar 2, 2021
Hi there, Thank you for taking the time to leave such great feedback. It's so nice to hear that you enjoyed the hotel, the facilities and the location, and that our staff looked after you during your stay. Thanks again, and we hope to see you again in the future. Kind regards, Ballina Beach Resort