Terrace/patio

Reviews of The Lord Byron

3.5 out of 5
The Lord Byron
120 Jonson Street, Byron Bay, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 701 reviews" "
Rating 8 - Good. 296 out of 701 reviews" "
Rating 6 - Okay. 98 out of 701 reviews" "
Rating 4 - Poor. 13 out of 701 reviews" "
Rating 2 - Terrible. 1 out of 701 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way from the moment we arrived until departure
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely helpful, offering their assistance at all times. The property has been renovated, the rooms are beautiful and well appointed. The pool is gorgeous, food and drinks can be ordered from your sunlounge. There is a covered oudoor lounge area where we relaxed when it rained, so we weren't just confined to our room. This hotel exceedd expectations.
Stayed 1 night in Feb 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nikita

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Angela

Traveled with partner, Traveled with family
Fantastic stay, will definitely be going back
Stayed 4 nights in Aug 2023

10/10 Excellent

Konstantine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is spot on!
Stayed 1 night in Apr 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely helpful staff whatever the request
Stayed 2 nights in Apr 2023

8/10 Good

Tania Grazia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff. Kept clean and was quiet and relaxing
Stayed 3 nights in Mar 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very accommodating. Great pool and outdoor lounge area which was helpful since the beach wasn’t really swimmable. A 10 minute walk to the main town area and beach.
Stayed 1 night in Mar 2023

10/10 Excellent

Manuela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Reception on Jan 26, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice styled hotel with good pool area. My only criticism is that rooms facing the road receive a lot of noise pollution from vehicles. It is best to try and face the pool side

10/10 Excellent

Lawrence, Dora Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checkout and a bottle of wine. Great start to our stay
Response from Reception on Jan 26, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities. Helpful and friendly staff. Great set up for a weekend away.
Stayed 3 nights in Nov 2022
Response from Reception on Jan 26, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kim

Stayed 1 night in Oct 2022

6/10 Okay

Dean

Traveled with partner
Disliked: Property conditions & facilities
Location good, everything else very average
Stayed 2 nights in Oct 2022

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property at a great location. The staff were very attentive. Our main room door was creaking badly. The staff quickly sorted it out and a few other things. Just a note. The rooms are not on the ground floor. So if you do have big bags, it is something to take note of. However, the staff were kind enough to offer us to help carry our luggage up.
Stayed 2 nights in Sep 2022

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff service. Can tell rooms have been cheaply refurbished with bathrooms still very dated and grubby walls.
Stayed 1 night in Sep 2022

6/10 Okay

Jack

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff are lovely and the property has had a basic upgrade but it’s still a lot of money for what is a very average three-star property, reflected in the bathroom, the bed and general room.
Stayed 1 night in Aug 2022

10/10 Excellent

Greig

Stayed 1 night in Aug 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable relaxing stay
Stayed 1 night in Apr 2022

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as we didn’t have use of a car, very clean and friendly staff. Thanks
Stayed 6 nights in Mar 2022

8/10 Good

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms for the price but location and service made up for it
Stayed 1 night in Feb 2022

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, lovely hotel overall. My only constructive feedback would be that the bathrooms, in particular the showers are a little dated, and there isn't a lift from the ground floor so those with heavy suitcases are in for a bit of lifting. Having said that, the staff are always happy to help with suitcases. The general level of hotel quality in Byron Bay is actually quite low (I guess with so many tourists they don't have to try) so if you're looking to stay in the centre of town The Lord Byron is without a doubt your best option. Nice pool, and also laundry facilities are available for guests should they need them. Also plenty of on site parking. Have stayed here several times and rooms have always been spotlessly clean. Also, because this hotel is a little on the pricier side, you aren't like to be surrounded by schoolies and backpackers! Which is a constant issue in Byron.
Stayed 1 night in Dec 2021

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff were friendly and polite. Check in and check out was easy and the stay was overall peaceful
Stayed 2 nights in Nov 2021

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort
Perfect location for one night. We loved the quiet location and the hot tub. Lovely ambience and a very comfortable stay
Stayed 1 night in Nov 2021

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, Clean and Relaxing.
Stayed 2 nights in Oct 2021

6/10 Okay

miles

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Byron
The hotel is comfortable and clean. The rooms at the front of the hotel suffer from extreme traffic noise and tradesmen departing the hotel during early hours.
Stayed 4 nights in Sep 2021

8/10 Good

Rob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a problem with Expedia in fact. Why put Rob on this header when he was just one person that stayed at 1 venue at one and only time for us when in fact I have had Brant and Phil stay numerous times at your properties. Please get your information right or lose a customer
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The staff could not do enough to make you comfortable. They Even show you to your room ( which I thought was a thing if the last) Also the standard late check out is a winner. Clean and comfortable room . I’m not qualified to speak on eco ratings. All up will go back for sure.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smells lovely, very clean & close to town
Stayed 3 nights in Jun 2021

8/10 Good

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great cozy hotel will stay again on our way back down the coast. Undergoing upgrades which will make it even more comfortable
Stayed 1 night in Jun 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hidden gem! Staff were fantastic, rooms were great, nothing huge but you had a balcony which is always a bonus and location was even better!
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was ultra clean, loved the aircon, the bed including the quality of the mattress and bed linen was up there with the best 5 star hotels I’ve stayed at. For the price , excellent value, I’d stay again without a doubt when visiting Byron Bay again.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the location, the cleanliness and the mattress and linen, it’s always the best. I hadn’t slept on a mattress like that for a long time. Loved everything about it.
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view over the pool was great. Restaurants, shops and beach just a stroll away
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Clean, beautiful decor, with beautiful facilities. Close to the heart of town, and everything you need (beach, restaurants) within walking distance. It was clean, quiet and convenient. Loved this place! Laura & Katie
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2020

6/10 Okay

Nic, Pokolbin

Traveled with partner
Liked: Staff & service, amenities
Property was in a great location but a bit noisy and smelt a bit musty. We could hear the room next door using the bathroom and their tv and music. The rooms look like they have been “updated” but for me it was a bit hit and miss. The shower was mouldy around the grouting and seals and the fridge was very loud. The sealing fan had three settings but in reality we could have snail slow or absolutely flat out! The Nespresso machine was a nice touch!! The staff were incredible; so happy and friendly and helpful. Onsite parking was great too. We might stay here again if we needed to now we know what to expect.
Stayed 1 night in Aug 2020
Response from Jessica on Sep 1, 2020
Hi Nic, Thanks for taking the time to leave us a review. We appreciate your feedback as it gives us a chance to improve. We will definitely take on your feedback and address the issues you have outlined. We would have loved to have known of your discomfort whilst you were inhouse as being a small boutique hotel our rooms are all different and we are more than happy to show you a few different rooms so you can get your perfect fit. We are so glad that you enjoyed our wonderful location and our lovely staff and we really look forward to hopefully having you stay with us again!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating when we arrived early. The weather was great so spent the time at the pool until our room was ready. Very nice room and close to the town!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, really pleasant to talk to. Did have a little trouble with night key. Could not get front doors to open. Fortunately, had someone who helped me. I did get the key to finally work. Same thing with room door. Had to use and old trick of mine - turn door knob slightly to get key to turn. Theses are wear / maintenance issues easily fixed. Did not detract from overall experience.
Stayed 1 night in Mar 2020

10/10 Excellent

Emiliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Rob, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice room, good location - 5 mins walk to the town centre. Really friendly and helpful staff.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for everything, beach is just a walk down the street.
Stayed 1 night in Jan 2020