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Reviews of Super 8 by Wyndham Byron/South Macon

2 out of 5
Super 8 by Wyndham Byron/South Macon
305 Hwy 49 N, I75 Exit 149, Byron, GA

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 947 reviews" "
Rating 8 - Good. 368 out of 947 reviews" "
Rating 6 - Okay. 129 out of 947 reviews" "
Rating 4 - Poor. 60 out of 947 reviews" "
Rating 2 - Terrible. 59 out of 947 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Beds were great. Parking is a little tight for larger vehicles, but ok. Only real complaint was cleaning staff was rather loud, early in the mornings, cleaning rooms around us, talking to each other loudly enough it woke me up.
Stayed 2 nights in Apr 2024
Response from M on Apr 19, 2024
Dear Andrew,Thank you so much for the positive review. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team

4/10 Poor

Solomiia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The motel room was disgusting. Such a bad smell in the room very old furniture the door to the bathroom even didn’t close.
Stayed 1 night in Mar 2024
Response from M on Mar 14, 2024
Dear Solomina,Thank you for sharing your experience with us. We are greatly disappointed to know that our rooms, furniture, or facilities did not work well for you. Please accept our sincere apologies for the inconvenience you faced. We shall look into the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

10/10 Excellent

Mary

Liked: Staff & service
Staff was friendly and they served breakfast. Older but clean.
Stayed 1 night in Mar 2024
Response from M on Mar 8, 2024
Dear Mary,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Okay

Karla

Traveled with pets, Traveled with family
We were passing through and needed a room for the night. We arrived between 12:30 and 1AM. No issues checking in. We booked online, so I called ahead to make sure we could get a pet friendly room. Our room was OK, had maybe a bit of a musty smell, but not terrible. This is an older facility, but it wasn’t in terrible condition. We didn’t take advantage of the free breakfast so I can’t really comment on that. I did see they had coffee, juice, a waffle maker and cereal. Overall, I’d say we got what we paid for. It was a low priced room that was serviceable for us.
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Karla,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We assure you that we are indeed taking gradual steps to upgrade our property and enhance our hotel rooms to improve our quality of services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

2/10 Terrible

melody

Disliked: Cleanliness, property conditions & facilities
I based my choice on the good rating of an 8 out of 10 and at first it seemed OK. But then I noticed all the stains on the coverlet and the thin towels. There were what appeared to be holes made by a knife stabbing into the wall by the sink. In the morning I saw the first cockroach I have ever seen in the bathroom. I can’t understand how a place with these issues has a “good” rating
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Melody,We are gutted to learn about your experience with the property. We have communicated your concerns to our housekeeping staff straightaway to ensure the hotel maintains its standard and no other guests experience the same. Allow us to convince you that what you experience is a rare instance. We are striving to adopt the best hygiene standards, and having said that we hope you will overlook this instance and give us another opportunity in the future to host you better.Sincerely,Management Team

10/10 Excellent

VICTOR M

Stayed 1 night in Feb 2024
Response from M on Feb 21, 2024
Dear Victor,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards, The Management Team

10/10 Excellent

Donald

Traveled with partner
Liked: Staff & service, amenities
Check in went very fast by the friendly front desk lady. Room was clean with esy first floor exterior entrance. Traffic noise in the morning.
Stayed 1 night in Feb 2024
Response from M on Feb 21, 2024
Dear Donald,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team

6/10 Okay

Chrystal

Traveled with family
Liked: Staff & service
Disliked: Amenities
A little run down but clean for the most part. Breakfast was terrible though.
Stayed 1 night in Jan 2024
Response from M on Jan 25, 2024
Dear Chrystal,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My husband and I have stayed here once before but the last time we stayed was absolutely dreadful. The floor looked so unclean and so did the bathroom. I found hair on the bed and spots on the top blanket. It was just not what I was expecting. I definitely won’t book this location again. Customer service was fine.
Stayed 1 night in Dec 2023
Response from M on Jan 12, 2024
Dear Guest,We deeply regret your recent disappointing stay with us. Our sincere apologies for the cleanliness issues you encountered. Rest assured, we are addressing this matter with our housekeeping team to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Management Team

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price. Requested a room on the back side so there was no traffic noise. The front desk employee was awesome and recommended a few places to eat. We chose the Mexican restaurant that was within walking distance and we will try and make that a stop in any future road trips in this area. Delicious, authentic and very friendly staff.
Stayed 1 night in Jan 2024
Response from M on Jan 12, 2024
Dear Lesile,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets had yellow pee stains, the carpet was very dirty, I couldn't sleep because of the itching on my body.
Stayed 1 night in Jan 2024
Response from M on Jan 12, 2024
Dear David,We sincerely apologize for the discomfort you experienced during your stay. Your feedback is crucial, and we are addressing the issues with urgency. Please allow us to make it right. We would appreciate the opportunity to welcome you back for a more pleasant experience.Sincerely,Management Team

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We chose this property as it had an 8 out of 10 rating on Expedia. I suspect this had to be based on friends and family reviews as there is absolutely no way this place could have earned such a score. Check in was fine with a friendly and courteous clerk. From there it was downhill. As we went to our second floor room, there were empty beer bottles on the stairwell (still there by next morning even though housekeeping was "cleaning" units). My wife couldnt get the door to the suite to open as it was warped and binding so took a good shove to do so. Then to lock from inside, you had to lift to get the deadbolt to slide. No weatherstripping so light from floodlights outside shone through the door all night. Once in, the musty smell of old rooms assauges your nostrils. The "non-smoking" room had two cigarette burns on the blanket. The bathroom door had a fist-sized hole in it. Limited to no sound proofing made the busy highway about 150 ft from the door sound like it was in the room with us (nothing like the growl of semi-truck engine brakes at 2 am). The good news was this noise was drowned out every time the room heating fan roared on. Finally, morning came and we went for the included breakfast. This offered the diverse choice of cereal, cold boiled eggs, a prepackaged sticky bun or mini waffles. Not a fan of any of the latter, we opted to eat elsewhere. Overall a major fail Wyndham, i think I'll stay at your competitors next time
Stayed 1 night in Jan 2024
Response from M on Jan 12, 2024
Dear Daniel,Thank you for sharing your recent experience at our hotel. We genuinely appreciate your feedback and apologize for falling short of your expectations. We take your comments seriously and will address each issue raised to improve our services. Your insights are invaluable to us, and we hope to have the opportunity to make it right in the future.Sincerely,Management Team

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant front desk staff. Convenient location, very close to I 75. Some road noise. Lots of fast food options nearby.
Stayed 1 night in Dec 2023
Response from M on Jan 12, 2024
Dear Judy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Save your money
Definitely not the best place to stay. Smoke detector disconnected from the ceiling and lying on the microwave. The bathtub had dirt in the bottom and wasn’t cleaned from the prior guests. The shower coming apart and rust on the bath fixtures. This property has seen better days, ice machine upstairs not working. Rooms are dated and maintenance is definitely lacking.
Stayed 1 night in Dec 2023
Response from M on Jan 12, 2024
Dear Mark,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

8/10 Good

Crystal

Stayed 1 night in Dec 2023
Response from M on Jan 12, 2024
Dear Crystal,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good enough. Not great but clean and quiet
Stayed 1 night in Dec 2023
Response from M on Jan 12, 2024
Dear Cory,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from M on Jan 12, 2024
Dear David,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

BYRON

Traveled with family
Liked: Cleanliness
In and out close to the exit plenty of parking.
Stayed 1 night in Dec 2023
Response from M on Jan 12, 2024
Dear Byron,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from M on Jan 12, 2024
Dear Laila,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Diane

Traveled with pets, Traveled with family
Stayed 1 night in Dec 2023
Response from M on Dec 28, 2023
Dear Diane,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Joel

Traveled with family
Stayed 1 night in Dec 2023
Response from M on Dec 28, 2023
Dear Joel,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service
We stayed here as a pit stop while traveling to Orlando. We booked for the price and location close to the interstate. We only slept there. It was perfectly fine as a quick stop for our family of 4.
Stayed 1 night in Dec 2023
Response from M on Dec 23, 2023
Dear Emily,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from M on Dec 23, 2023
Dear Covina,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Price and convenient for quick rest stop.
Stayed 1 night in Dec 2023
Response from M on Dec 23, 2023
Dear Daniel,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

6/10 Okay

Neil

Liked: Cleanliness, staff & service
The cost was right and it was convenient to my son's home. The door seal was horrible and allowed a lot of traffic noise into the room. I'd recommend a room on the far side of the building away from Hwy 49.
Stayed 3 nights in Dec 2023
Response from M on Dec 23, 2023
Dear Neil,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Clemente

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien
Stayed 1 night in Dec 2023
Response from M on Dec 15, 2023
Dear Clemente,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2023
Response from M on Dec 28, 2023
Dear Kimberly,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Clemente

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Dec 2023
Response from M on Dec 8, 2023
Dear Clemente,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Don

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Acted like they were glad you had chosen their motel.
Stayed 1 night in Nov 2023
Response from M on Dec 3, 2023
Dear Don,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Elicia

Stayed 1 night in Nov 2023
Response from M on Dec 8, 2023
Dear Elicia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2023
Response from M on Nov 9, 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Misti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price!
Rarely am I satisfied by a budget friendly hotel. Super 8 had better reviews than the more expensive hotels in the area. This hotel was perfect! It was clean, comfortable, quiet, and exactly what we wanted. We will definitely remember this hotel for future stays. Highly recommend
Stayed 1 night in Nov 2023
Response from M on Nov 9, 2023
Dear Misti,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 Terrible

syd

Traveled with pets
This motel is old the room was musty and smelled awful. Bed sheets had to be changed not clean sheets noisy. Too close to hwy
Stayed 1 night in Oct 2023
Response from M on Nov 2, 2023
Dear Syd,We are really disheartened to know that your recent stay with us was not up to the mark. Please accept our sincere apologies on behalf of everyone for failing to meet your expectations. We have addressed your concerns regarding the cleanliness of our property straight with the housekeeping staff and we will ensure a more stringent approach from here on. What you experienced is inarguably unpleasant and we will see to it that no other guest experiences the same. Having said that, we earnestly ask another chance in the future to host you better with our improved services.Sincerely,Management Team

8/10 Good

RAMON

Traveled with partner
Liked: Cleanliness
Reasonably clean. Good breakfast.
Stayed 1 night in Oct 2023
Response from M on Nov 2, 2023
Dear Ramon,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Lynn, Kunkletown

Stayed 1 night in Oct 2023
Response from M on Nov 2, 2023
Dear Lynn,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean (although replacing some fixtures/dispensers soon would be a good idea for the overall “clean” feel). Enjoyed having boiled eggs and waffles as breakfast warm options. I would stay again.
Response from M on Oct 14, 2023
Dear Miriam,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okay

Terri

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Actually the room was clean. Plenty of clean towels and and washcloths. But the bathroom was small and the bed was extremely uncomfortable because the mattress was rock hard. The breakfast should have included mird itens. Had cereal, waffles, and pre packaged honey buns. Was a great convenient location though. The female clerk slyky nade copies of my driver's license and debit card. Didnt like that and I called her out.
Stayed 2 nights in Oct 2023
Response from M on Nov 2, 2023
Dear Terri,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what we expected and was all we needed for the night. Staff was very friendly and professional.
Stayed 1 night in Oct 2023
Response from M on Oct 14, 2023
Dear Jennifer,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying one night here was very pleasant!
Response from M on Oct 14, 2023
Dear Lisa,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

James, Macon

Stayed 1 night in Sep 2023
Response from M on Oct 13, 2023
Dear James,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL
TERRIBLE CUSTOMER SERVICE.
Stayed 1 night in Sep 2023
Response from M on Sep 29, 2023
Dear Patricia,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was decent. Room had a musty smell
Response from M on Sep 29, 2023
Dear Jeremy,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Bruno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Sep 22, 2023
Dear Bruno,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2023
Response from M on Sep 22, 2023
Dear Jemaine,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo stay
Room was very nice it was clean. Staff was very nice,
Stayed 1 night in Sep 2023
Response from M on Sep 22, 2023
Dear Iris,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 Poor

Charles

Stayed 1 night in Sep 2023
Response from M on Sep 14, 2023
Dear Charles,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 Okay

Amy

Served the purpose for a quick sleep. Room was musty and the AC did not work too well. Very early in the morning a lot of truck and worker noise. Bed was comfy and the shower was warm with good pressure which really is all you need.
Stayed 1 night in Aug 2023
Response from M on Sep 14, 2023
Dear Amy,Thank you for sharing your feedback. We appreciate your understanding regarding the noise and AC issues. We're delighted to hear you found the bed comfortable and enjoyed the warm, high-pressure shower. We hope to have the opportunity to welcome you back for an even more comfortable stay in the future.Sincerely,Management Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here several times. The staff is always friendly and the rooms are clean. Will continue to use this hotel for my trips when going through Byron.
Stayed 1 night in Sep 2023
Response from M on Sep 14, 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from M on Sep 8, 2023
Dear Richard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Lakita

Liked: Cleanliness, staff & service, room comfort
It's ok
Musty smell. Small bathroom. Outdated. However, it was clean. No bugs. Clean bed. House keeping here were I've had no house keeping at more expensive locations. No shady people hanging around. Quiet. Very friendly staff.
Stayed 2 nights in Aug 2023
Response from M on Sep 2, 2023
Dear Lakita,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team