Ratings based on 14 Verified Reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Texas

Wow, paradise at the end of the road.

Posted May 9, 2017
Pros: Isolated, Staff, Restaurant, Views, Waterfall
Cons: Nothing.
Location: So beautiful, never left!!
After traveling through Cartago, the road starts to become a little rough and when you feel like there isn't anymore road, paradise awaits. I would suggest traveling in a SUV to get here. But upon arrival, you immediately start to relax. We were greeted by Jose and felt like we were with family. Check in was quick and within 5 minutes we were off to our bungalow with a warm welcome and homemade soap! The bungalow was nicely decorated and the outdoor shower with heated water made it more special. The view of the waterfall and the greenery of the mountainside made you forget there wasn't a TV anywhere or any agenda to keep. When you felt it was time to have breakfast, lunch or dinner, it was a short walk to the restaurant where a gourmet meal was prepared. The staff was attentive and made sure we were happy with our experience. When we asked Jose about the waterfall, he stated the water would make us stronger, so we stood underneath the waterfall. He was correct, we came out stronger! The entire stay we felt like we were the only people there. If there were others, we wouldn't have known as each bungalow is isolated with no view from one bungalow to the other. I will return if for no other reason, to visit Jose and the staff. Pura Vida!!
5 out of 5
by Shariann

Welcoming, personal, very kind. Great place!

Posted Feb 2, 2017 on Hotels
We stayed here instead of spending the night in San Jose, both on arrival and before leaving. Except for some difficulty finding the place the first time (we ended up using two GPS systems, highly recommend!) we were very happy with the super warm, friendly, personal service. Because we did get badly lost, we were very late to arrive and called. They stayed *and kept the restaurant open* until we arrived at 9pm, even though they normally closed at 8! We had an excellent meal. The room is enormous, the rainforest shower glorious, and we were given a hot water bottle to counter the night cold at altitude. Everything and everyone was warm, welcoming and personal. We would totally stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Olathe, KS

Great out-of-the-way secluded location

Posted Jun 13, 2015
The food is amazing, cooked by the proprietor, Jose - a master chef. Very beautiful grounds in cloud forest. It might be a good idea to use a vehicle with a bit more ground clearance than the Toyota Yaris we had.
5 out of 5
by Ashley from California

Don't miss this place!

Posted Feb 22, 2015 on Hotels
I had a wonderful night here, it truly exceeded my expectations. The hotel is up a long dirt road but there are signs along the way. A 4x4 vehicle would probably be ideal. Chef/owner Jose is a wonderful host and even made a special vegetarian dish for me. The grounds are amazing, lush and green, and there's even a waterfall on the property. The rooms are large, the beds are very comfortable, and the outdoor shower is a really nice touch. My only regret is that I didn't stay longer than one night. Don't miss this amazing little hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Just terrific. Venue splendid, staff wonderful, hike magnificent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Una faticaccia arrivarci ma il posto è assai piacevole e ben tenuto quindi ne valeva la pena. Bella la valle.
5 out of 5
by Sandra

This traveler left a rating score only Posted Jan 22, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2016 on Hotels
4 out of 5
by Rebeca

This traveler left a rating score only Posted Mar 15, 2016 on Hotels
3 out of 5
by A verified traveler

Nicht so gut wie der Ruf

Posted Oct 22, 2015 on Hotels
Wir waren für drei Nächte in diesem Hotel (Bungalow). Diese Hotel bietet nicht, was es verspricht. Einfache Zimmer, nicht wirklich sauber, keine AC, kein TV, lahmes Internet. Es riecht nach Schimmel. Kühlschrank hatte Schimmel. Safe funktionierte nicht. Im Bad roch es nach Fäkalien und es hatte ein Wasserleck. In der Nacht hat sich eine Maus über unsere Snacks und Früchte hergemacht. Der Service empfanden wir als zu aufdringlich. Das Frühstück war, ausser der sehr guten Omelette, nicht wirklich gut (schmutzige Teller, schwebstoffe im Trinkwasser, Früchte waren überlagert). Somit haben wir uns entschieden, das Restaurant an den Abenden nicht zu besuchen. Wir bezahlten über Hotels.com $290 statt $570. Das Preis/Leistungsverhältnis stimmt für unseren Geschmack nicht!