Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Wisconsin and the world

Older hotel lousy services

Posted Sep 29, 2015
Our party had two rooms, widely separated, air conditioner working in neither. Phones inoperative, beds must date from before WWII. That is the GOOD part; the staff basically ignores you. Almost impossible to get service in an almost empty bar, were unable to ever get table service in a large dining area. Everyone else apparently knew this, and were carrying personal bottles of wine around. So; if you stay here, take your own booze if you want drinks in the bar or on the patio. Grounds are beautiful and peaceful. The rooms are hot, noisy and uncomfortable. The service is abysmal. Written by a traveler who spends a couple hundred nights a year in foreign hotels; this one rates 2/10
5 out of 5
for Everyone
by A verified traveler from V

Great location close to ferries.

Posted Sep 27, 2015
Wonderful classic old style hotel with modern ammenities. Tucked away in private setting. Can't be beaten. Price on Expedia incredible.
4 out of 5
for Everyone
by A verified traveler from TOKYO


Posted Sep 22, 2015
歴史を感じさせる建物で、客室内部はモダンで洗練されていました。 部屋の設備、特にシャワールームは使い易く水圧も十分でバスタブにお湯を張らなくてもリラックスできました。 近くにこれといったお店もないので朝晩の食事がついていて助かりました。
5 out of 5
for Everyone
by A verified traveler from Atlantic City, NJ


Posted Sep 16, 2015
Pros: It's vintage feel!
Cons: Nothing
Location: Gibraltar is less than a 15 minute drive. Access to get to Morocco simple!
Driving onto the property was warm and welcoming. The grounds are beautiful. The staff friendly and helpful. The room huge and comfortable!
5 out of 5
for Families
by A verified traveler from London

Full of history and a great spot in Algeciras

Posted Sep 15, 2015
Pros: Comfort, service, location, gardens, history...
Location: A great strategic spot to enjoy nearby attractions
This is the second time I visited Reina Cristina and would definitely come again - I love the fact that the place has a history around it! It has different facilities and beautiful gardens to enjoy, efficient staff, a lot of small spots to have a drink, a conversation or simply to relax by the pool... The location is great and, even though Algeciras is an industrial city, the hotel stands on its own and is worth the visit.
4 out of 5
for Everyone
by A verified traveler from Kent

Lovely place to stay

Posted Aug 27, 2015
Lovely hotel in lovely surrounding. As with all hotels it is in need of some updating in some areas, mainly the common areas. But the room we stayed in has been recently refurbished and was well laid out, with all mod cons.
4 out of 5
for Everyone
by A verified traveler from sevilla

Exteriores de 4 estrellas interiores de 2

Posted Aug 22, 2015
El hotel esta bien situado personal muy amable,conida poco variada pero muy buena. Bien situado, la unica pega es q por dentro esta muy antiguo y deberian renovar. La piscina sucia el fondo lleno de hojas secas de pino .
2 out of 5
by A verified traveler from UK

Easy to find Easy to forget.

Posted Aug 21, 2015
Pros: The parking & the ease of finding it.
Cons: Everything, but most of all the food.
Location: The Hotel is across the road from the busy port, there was nothing to do within walking distance. We found a good Chinese restaurant 2km away, Ze Yun.
On arrival we had to wait at the desk until the check in person had finished dealing with a casual visitor. This was after a 10 hour journey. On entering our room we were horrified to find a large (75mm) cockroach scuttling across the floor. The "complimentary" tea & coffee had no coffee. So I went down to the desk & complained about the cockroach & lack of coffee. I got the Spanish shrug & the explanation "it is the time of year". The coffee the girl wouldn't believe there was no coffee, eventually when she realised I wasn't going away empty handed, she arranged for 4 sachets to be delivered to the room. I later found that any additional supplies had to be paid for at €5 a hit. We then went to the dining room & managed to get on the back end of the buffet, had some dried up chicken & chips & a dessert & a glass of white wine, cost €36. Next morning we were woken by the drone of traffic, we were facing the port, that was constant from 6am to 10pm every week day. Breakfast was awful, with an imitation full English breakfast, with jamon instead of bacon, cold watery scrambled eggs & cold fried eggs, we didn't try the sausages or beans as they looked as bad. This was consistant for the full holiday. The cockroach appeared again the second day, but after my wife attacked it with a towel, we didn't see it again.
3 out of 5
for Everyone
by A verified traveler from berlin

Hotel mit Charme und kleinen Mängeln

Posted Aug 16, 2015
Ein Hotel für Kolonial-Nostalgiker. Große Parkanlage, mittendrin eine Art Herrenhaus - eine Unterkunft mit Charme, die ihre besten Zeiten schon hinter sich hat, sich aber viel Originalität bewährt hat. Direkt am Hafen, nicht die beste Gegend, aber für ein, zwei Nächte perfekt. Personal etwas langsam und mürrisch.
2 out of 5
by A verified traveler

Retour vers une autre époque

Posted Aug 14, 2015
Pros: Le bâtiment, les traces de son passé de palace, sa localisation à deux pas du port.
Cons: Toutes les prestations sont à améliorer...service, bar, repas...
Location: Rien à faire ni à voir...juste l'occasion de prendre le bateau tôt le matin
Très beau parc, bel immeuble et quelques vestiges (meubles et argenterie) du palace que fut cet hôtel. Malheureusement le service comme la nourriture sont ceux d'un camping 2 étoiles...mini bar vide, coffre de chambre cassé, pain immangeable, repas "à la carte" sans saveur...