Solid 3 stars
Posted Apr 14, 2016
Lovely large room, excellent condition, furniture is warn and bed is very hard. Our first night was in room 225 (opposite the dreaded and loud Irish bar ) and even with the 2 glass doors closed, there was no stopping the music or the revelry. .... till after 3am! It was so bad, that even with eat plugs, I could Still hear the conversations. The hotel moved us the next night and room 309 was so much better!
The breakfast buffet staff, when presented with a group of 6 of us, said they could not accommodate and we would have to it 3 and 3. We were reuniting mother, brothers and cousins from 4 countries, only had limited hours together and were NOT going to sit apart. Several times I suggested making a round table for 4 work for the 6 of us, which was simply ignored.
Upon my insistence, at least, we were seated together. Unfortunately, the food was mostly gone and didn't appear to be refilled, so this was not a great experience.
The bar area did not have tapas as advertised and there was no beautiful outdoor bar as indicated online. Given all of this, it was a beautiful hotel (the best in rota) but not nearly a 4 star.
I would stay again, would pass on the breakfast, and learn to live with the very old and hard beds.
Comment from Hotel Management
Apr 19, 2016 by HDN, Hotel Management
Thank you very much for choosing the Hotel Duque de Nájera for your holidays.
We are sorry for all the inconveniences with the noise and breakfast, we are working on it in order to provide a better service. We apologize that all the tables available for 6 people were occupied, but the hotel was very busy that day.
We wish to welcome you back in the future.
Sophie De Clerck