“Despite booking 5 months in advance of the trip the owner did not communicate any information regarding the booking.
The "reception" is unmanned despite the advert saying it is manned between 5pm and 11pm. I tried to contact the owner on the number provided and got sent to an answer phone. Great. The messaging service on Hotels.com also yielded no results.
The very helpful bar staff over the road phoned the owner for me, where I found out they had forgotten my reservation.
We were allocated……
“The staff were very friendly, helpful, and welcoming throughout my stay, which I really appreciated.
Unfortunately, the hotel facilities did not meet my expectations, especially considering the price. The property appears to be poorly maintained. The air conditioning in my room was not working properly and only blew warm air, making the room uncomfortable. The staff was helpful enough to change another room for me.
The fitness studio is well equipped, but the opening hours (9:00 AM–9:00 PM)……
“Great location to access Calais Plage and the Eurotunnel. Clean and comfy and very pleasant staff. If booking via Expedia be aware that most people (including myself) were under the impression they had already paid but hadn't. Payment is taken on arrival which suprised me and the fsmily in front of us and many other customers according to the lady on reception. This is an issue with Expedia booking process though and not the hotel itself.”
“It's hard to give a big review as it was only an overnight stopover but everything was good.
We didn't have the breakfast as there was a very large boulangerie next door with such an amazing selection - I had to go there!”
“Ganz besonderes Ambiente mit ausgefallenem Stil z.B. Ruder als Rückwand des Bettes, die Betten waren sehr bequem. Super Preis-Leistung. Zentral gelegen. Da nur wenige Zimmer, kann man das Frühstück natürlich nicht mit einer großen Hotelkette vergleiche, aber auch das war liebevoll zubereitet und serviert.”
“BED BUGS!! ended up with multiple bites. No air conditioning. Restaurant food was poor, burger was over packed. Not worth the money based on experience!! ”
“The room was very clean and quiet and the aircon was amazing. Wonderful temperature for sleeping. The pool, sauna and steam room were excellent. The on site bar was great, with a casual vibe and plenty of chairs and parasols given the heatwave. We will definitely be returning.”