Ratings based on 511 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Cool place

Posted Jul 21, 2016
I was able to check in early and the place is exquisite...I would gladly reccomend this hotel
5 out of 5
by A verified traveler from Marietta, GA

Absolutely great!

Posted Jul 20, 2016
Pros: Clean, quiet facility and very pleasant staff working there. Breakfast selection.
Cons: No complaints at all
Location: Grocery store and WalMart nearby. Although I didn't stop anywhere to eat there are many fast food places to eat and even a few diners.
I stayed in this hotel for 4 nights while at a seminar in St. Louis. The room was very clean as was the entire facility. The bed was comfortable and I loved their pillows. Great selection for breakfast. Driving into downtown St. Louis was a breeze, taking all of 10 minutes and no traffic, even for typical heavy traffic rush hours. I enjoyed my stay and would definitely stay here again. I give it a big 10!!
5 out of 5
by A verified traveler from Iowa

Close to downtown St. Louis!

Posted May 15, 2016
Pros: Location to downtown
Cons: No improvements needed!
Location: Minutes from downtown and the arch! From downtown, we were able to catch the trolly and tour the area very affordable!
The staff were very friendly and helpful! Very courteous! The location is minutes from downtown St. Louis! The breakfast, pool, fitness center all were great!
Comment from Hotel Management
May 18, 2016 by Guest Relations Manager, Hotel Management
Hello Huey, Thanks so much for taking the time to share with us your comment following your visit at our hotel. Thank you for your kind remarks for staff. It is heartwarming to learn that our you had a great time during your visit. We will do our best to make your next stay another fine experience. We hope to see you again soon.
4 out of 5
by A verified traveler

Nice hotel, right next to Walmart

Posted Apr 26, 2016
Pros: I liked the free breakfast, the young man that was in charge of the breakfast buffet was very kind to me and my guests, kudos to him!
Cons: Probably, absolutely making sure that the room is empty or at least cleaned before you issue a room to another guest.
Location: We stayed at the Cahokia, IL location. Love the Walmart right next door, and food places were very convenient!
When we first arrived the desk clerk gave us a room that was already occupied. We entered the room and the tv was on, the beds were completely not made up like there were already occupants in it. So we were issued another room that was fine!
Comment from Hotel Management
May 18, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thanks so much for calling our attention on the aspect that needs utmost attention. I sincerely apologise for the inconvenience you experienced following your visit, i will escalate our feedback and trust that this is addressed accordingly. We hope to have the opportunity to serve you better in the future. Thank you for your business.
5 out of 5
by Colleen from Albert Lea

Posted Apr 25, 2016 on Hotels
Staff was very helpful, breakfast was GREAT.
Comment from Hotel Management
May 19, 2016 by Front Desk Manager, Hotel Management
Hello Colleen, Thanks so much for taking the time to share with us your feedback following your visit at our hotel. I am very glad that we have sufficed your accommodation needs and earned your excellent feedback score. Please know that we value your business, we will do our best to make your next visit a better experience. We hope to see you again soon. Have a lovely day.
4 out of 5
by Clayton

Posted Apr 25, 2016 on Hotels
Comment from Hotel Management
May 19, 2016 by Front Desk Manager, Hotel Management
Hello Clayton, It was lovely knowing that we have sufficed your accommodation needs following your visit. Our team work hard to provide comfortable accommodation and above par services to our guests. We will do our best to make your next visit a better experience. We hope to have the opportunity to serve you again soon.
3 out of 5
by A verified traveler

Great for proximity to downtown St. Louis

Posted Apr 23, 2016 on Hotels
This hotel is great if you want to stay close to downtown St. Louis without paying downtown prices. A 1 minute drive towards St. Louis will give you a view of the Gateway Arch. I went for a family trip, so the fact the hotel had a pool & free breakfast was great. The rooms are spacious. If I had to book again, I would.
Comment from Hotel Management
May 18, 2016 by Front Desk Manager, Hotel Management
Dear guest, It is heartwarming to hear that you found your stay with us a good value and worthwhile experience. Please know that your satisfaction is very important to us, we will make certain you will continue to enjoy your future visits. We look forward to serving your breakfast again soon. Have a lovely day!
4 out of 5
by Jilliann

Posted Apr 22, 2016 on Hotels
Staff was extremely friendly. We only stayed for a night but I will definitely book with them again if I'm staying in the St. Louis area.
Comment from Hotel Management
May 18, 2016 by Front Desk Manager, Hotel Management
Hello Jilliann, We thank you for taking the time to share with us your comment following your stay at our hotel. It is heartwarming to hear that we have sufficed your accommodation needs we will do our best to make your next visit a lovely experience. Thank you for staying with us.
5 out of 5
by troy

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
May 19, 2016 by Front Desk Manager, Hotel Management
Hello Troy, Thanks so much for taking the time to share with us your comment following your visit here at our hotel. Please know that we value your business,we will do our best to make your next visit worthy of 5* rating. We hope to see you again soon.
5 out of 5
by Charlotte from Dallas, Texas

Great place to stay in the St. Louis area

Posted Apr 21, 2016 on Hotels
Front desk people were really nice for the most part! The cleaning crew did not always resupply needed items such as shampoo, conditioner, but the breakfast was really nice!!
Comment from Hotel Management
Jun 29, 2016 by Front Desk Manager, Hotel Management
Dear Charlotte, On behalf of our team, I apologize that supplies in your room were not replenished promptly. Thank you for bringing your feedback to our attention. We will make certain this aspect is corrected. We will make certain you will absolutely enjoy your next stay here at our hotel. Thank you for your business.