Ratings based on 77 Verified Reviews

4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaumaris Vic

One of the nicest options to stay at in Palm Cove

Posted Nov 6, 2016
Beautiful hotel, very tropical, felt like I was in Bali, without being in Bali! Nice and quiet compared to other hotels I had a look at while up there, so it made it feel much more relaxing.
4 out of 5
Recommended
for Families
by A verified traveler

Great hotel close to the beach

Posted Oct 30, 2016
Pros: We enjoyed having our room overlooking the ocean.The rooms were very spacious and comfortable. Such a great place for families. Everyone there was very accomodating.
Cons: Air conditioners do need some service can be quite loud at times. The shutters were too hard to close. The mattresses were slightly on the-uncomfortable.
Location: Excellent location. Close to all restaurants and working distance to everything you need.
4 out of 5
Recommended
for Everyone
by A verified traveler from TN

Right on beach very nice

Posted Oct 17, 2016
Pros: Loved the views and the rooms
Everything was awesome, only complaint was jacuzzi was not heated and only stayed on for 5 minutes at a time
4 out of 5
Recommended
for Everyone
by A verified traveler from NSW

Better Wi-Fi, PLEASE!

Posted Aug 28, 2016
Pros: Abundant facilities like, beach side resort, top-notch SPA service, AWESOME game room idea, by far the best resort ever stayed regardless.
Cons: the Wi-Fi coverage is the only thing that has been holding back the all 5 star rating
Pretty much everything was up to and beyond our expectation, awesome experience in general indeed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2016
This is a great hotel in a great location. It is a small, quaint town. We had a wonderful time in Palm Cove. The only downside was that the jacuzzi was warm, not hot. For some reason, the jacuzzi and pool attached to it were heated to the same temperature. The hotel is right on the beach and the views are spectacular. One small note is that a sign informs visitors that swimming is not allowed from November to May (jelly fish).
4 out of 5
Recommended
for Everyone
by A verified traveler from Torquay Vic

Nice place close to the beach

Posted Jul 24, 2016
Pros: The staff were amazing and the location was spectacular
Cons: The spa was a bit run down, needs a paint and some maintenance, the staff and massage were great.
Location: The location was unbeatable, Cairns is a 20 min drive with boats to the Great Barrier Reef, helicopter flights, the sky rail and rianforests all close
Nice place close to the beach, great staff, great restaurants in walking distance
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great beachfront location

Posted Jul 23, 2016
Pros Pleasant, serene beachfront location Near restaurants Helpful staff Cons Needs more chairs around main pool
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane AUS

quiet neat room, comfortable bed, nice location

Posted Jun 12, 2016
Pros: location
Cons: a little more attention to detail with daily room servicing
Location: good choice of restaurants and a good supermarket complex a few minutes drive away
got to slow down and be looked after here. enjoyed morning walks and evenings swinging in the hammock under the palm trees
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2016
Excellent. Greeted like royalty. Perfect location in regards to resturants and beach. Staff always stopped to say hello. Everything was clean. Very modern.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 24, 2016
Cons: The hotel is neat and tidy, however some areas are a bit dated compared to some of the newer hotel. This was not an issue for us.
Fantastic location and helpful friendly staff. Highly recommend for a great family holiday. Kids loved the games room and the pools. We had ocean views and got a great deal.